Quick Facts About Perfection nails & spa
Perfection Nails & Spa is a nail salon that has received mixed reviews from customers. In this analysis, we will examine the strengths and weaknesses of the salon based on the comments provided by customers.
Strengths:
1. Attention to detail: One customer praised the salon for their attention to detail in shaping and polishing the nails. The customer specifically mentioned that their nails were done exactly as requested, with the perfect coffin shape and uniform length.
2. Pricing: Some customers have mentioned that the pricing at Perfection Nails & Spa is reasonable and affordable. One customer mentioned that they have never paid more than $50 for any design, which suggests that the salon offers competitive pricing.
3. Nail technician skills: Several customers have praised the nail technicians at the salon for their skills and expertise. They specifically mentioned that certain technicians, such as Peter and Michael, are highly skilled and provide excellent nail services.
4. Efficient service: Several customers have mentioned that they were taken right away and did not have to wait for an extended period of time to get their nails done. This suggests that the salon provides efficient and prompt service to its customers.
Weaknesses:
1. Lack of cleanliness and sanitation: Multiple customers have raised concerns about the cleanliness of the salon. One customer mentioned that the nail technician did not wash their tools before using them, while another customer mentioned that the tools did not look sanitary. These comments suggest that the salon may not prioritize cleanliness and sanitation.
2. Lack of professionalism: Some customers have commented on the unprofessional behavior of the nail technicians. One customer mentioned that the technician was coughing and appeared sick, which made them uncomfortable. Another customer mentioned that the technician was on the phone with their doctor throughout the appointment. These comments indicate a lack of professionalism and raise concerns about the technicians' ability to prioritize the health and safety of their customers.
3. Inconsistent quality: Multiple customers have mentioned that the quality of the services provided at Perfection Nails & Spa is inconsistent. One customer mentioned that their acrylic nails chipped just two days after getting them done, while another customer mentioned that their gel nails started peeling shortly after the appointment. These comments suggest that there may be inconsistencies in the skills and techniques of the nail technicians.
4. Poor customer service: Several customers have expressed dissatisfaction with the customer service at Perfection Nails & Spa. One customer mentioned that the technician refused to fix mistakes without being paid for another set of nails, while another customer mentioned that the salon refused to offer a refund or credit after their daughter had a negative experience. These comments indicate a lack of customer-centricity and suggest that the salon may not prioritize customer satisfaction.
In conclusion, Perfection Nails & Spa has a number of strengths, such as attention to detail, reasonable pricing, and skilled technicians. However, it also has several weaknesses, including issues with cleanliness and sanitation, inconsistent quality, and poor customer service. Potential customers should consider these factors when deciding whether to visit the salon.
Best TL Reviews
I heard mixed reviews before going here for the first time yesterday (06/08/2021). I had a specific design in mind (I wanted cow pattern), and knew what colors I wanted. I am VERY picky about my nails as far as polish and shape goes. I don't like lumpy gel polish or sloppy shape. I had my nails done by Kathy, who listened to everything I asked for. She gave me the perfect coffin shape and didn't make my nails too thick at all, every nail is the same shape and length. The only issue I had was that their prices are not listed so the nail tech names their own price. I had an acrylic full set with gel polish and designs and the price was very low, but I've read reviews of people who received much less than me but were charged way more than I was. So just be careful or ask ahead of time how much the service will cost. (I have a cut on my finger in the pictures that I got before the appointment- not related!)
I GOT THE FLU FROM THIS PLACE! The lady doing my nails was coughing so much and was on the phone with her doctor most of the time and i was grossed out about the coughing and how sick she was but i didn’t complain. Now here i am a few days later very sick with the flu which i’ve never had in my life and no one i know has the flu right now so it must of been from the nail tech. I understand people need money and can’t take off when sick but they are putting other customers at risk bc now i went to the hospital because of my very bad symptoms and high fever
100% I would recommend Perfection Nails!! I went there to have my first ever set of tips done. My nail tech Peter was so nice to me and gave me exactly what I wanted! Go and you won't be disappointed.
The best salon everrrrrrr. My favorite place to get my nails done. Michael the owner is absolutely amazing. It’s hard to get an appointment with some of their best workers for a reason. Their pricing is absolutely awesome. Every single design I’ve done I’ve never paid more than 50$ for. Michael is the only person i ever let touch my nails.
I got my nails done with a friend on Friday. $25 for gel. We were taken right away but that was the only positive thing about our experience and I regret going there. It is now Tuesday and my friend’s acrylics chipped 2 days after getting them done. My gel nails are now peeling. I wanted a design and I showed a picture but the nail tech needed another tech to explain it to her?? It seemed like she couldn’t SEE the picture- red flag number 1. She still didn’t seem to understand and she was older so I felt bad and decided not to get a design. Then, she couldn’t find the first 3 colors I picked out. I ended up picking a color I didn’t even want. All my nails are different sizes/shapes. The nail tech seemed to forget which nails she already painted so some of my nails have 1-2 coats of polish and others have 4 or 5. She got polish all over my skin, on every nail. My SKIN was peeling. The UV lights built into the desks don’t work so this nail tech had me crossing my arms to hold one hand to a fan and another hand to a portable UV light. That was uncomfortable.Their tools do not look sanitary and whatever they used before applying the gel burns so badly. I will never come back here.
My daughter has been a loyal customer her for about a year, despite the salon not being consistently good. Today, is the last time she will ever step foot in this salon. She left crying - raw cuticles from the female technician filing into her nail beds. The technician refused to fix mistakes without being paid for another set of nails. I called salon to get clarification and offer them a chance to rectify the situation. “Manager is on vacation” They admit my daughter was upset and crying, but said they could not help because the men I spoke to did not do her nails. One man did offer to have her come back and fix himself, but I do not want her going back there after how poorly she was treated. They refused a refund or credit. I am very disappointed.
So i came here one monday early in the morning for a regular gel mani which i needed because my real nail lady wasn't available. First and foremost, the nail tech did not wash her tools, i was more upset at myself that i let her use them on me. The color was perfect in which i ordered for myself to take it to my nail lady. Ladies just make sure you see them clenaing the tools they will use on you. It wasnt a good job overall tbh.
First experience here was ok, there was a short wait and when the lady started to do my nails she didn’t use any tools to pick off my hang skin instead used the buffing tool to burn away my skin and leave my nails stinging in pain from over bugging, no cuticle oil, no lotion, I got and an acrylic ombré on which came out ok besides the fact filed I had a couple crooked nails, the pedicure was basic, the woman clipped off a piece of my skin on my big toe and made me bleed. Came back here again today, to give them another shot on a week day thinking it would be better.. i was completely wrong. I waited 45 minutes to get the the chair, I showed the man what I wanted and he was quick to say sorry no I can’t do it, I went on google and found a more basic style I liked and was still told no. He then proceeded to tell me to walk around the salon and ask the other technicians if they could do it for me but I would have to wait longer. He walked to the back and threw his feet up on a still chilling. I got up and walked out nobody cared. Worst customer service ever! Never coming back here again.
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Perfection nails & spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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