Petsense

+1 803-425-7815

2209 W Dekalb St, Camden, SC 29020 United States of America

Open Today: -

Quick Facts About Petsense

Petsense Place is a small home town store with friendly and knowledgeable retail staff. This is a significant strength because the staff's expertise can provide valuable guidance to customers looking for pet products. Whether it's selecting the right food for a specific dietary need or finding the perfect toy for a playful pup, the staff's knowledge can ensure customers make informed decisions. Additionally, the friendly nature of the staff creates a welcoming and comfortable environment for customers, making them more likely to return to Petsense Place for their pet needs.

Another strength of Petsense Place is the wide range of options and price points available. The store accommodates most budgets, allowing customers to find products that fit their financial capabilities. This accessibility is appealing to a diverse range of pet owners, making Petsense Place a convenient choice for all. Furthermore, having a variety of options ensures that there is something for every pet, from essential supplies to luxury items.

Petsense Place also boasts a brand new grooming salon team comprised of experienced stylists with between 3 and 12 years of experience. This is a significant strength as it demonstrates a commitment to providing high-quality grooming services. The experience of the stylists ensures that customers can trust their pets are in competent hands. Whether it's a simple trim or a more complex grooming session, the professional team at Petsense Place can handle it all. Additionally, the fact that the stylists were able to work in a new puppy for its first haircut shows their dedication to accommodating customers' needs, even with limited availability.

Customers have expressed their satisfaction with Petsense Place through positive comments. One customer praised the staff for their professionalism, friendliness, and assistance in buying everything needed for their new puppy. This comment highlights the store's strength in providing excellent customer service and helping customers navigate the overwhelming process of acquiring a new pet. Another customer mentioned the helpfulness of the staff and the wide selection of doggy toys. This reinforces the strength of having knowledgeable staff and a variety of products to meet customers' needs.

The positive feedback also extends to the grooming salon at Petsense Place. Customers have complimented the friendly and helpful groomers who took the time to understand their new puppies' needs. This showcases the salon team's expertise and customer-centric approach. Additionally, customers expressed satisfaction with the grooming service itself, highlighting the salon's ability to deliver excellent results. These comments strengthen the reputation of the salon and establish it as a reliable and trustworthy option for pet owners.

Petsense Place is not without weaknesses, however. One customer mentioned that the prices are only "pretty decent" on some items. While having a range of price points is an advantage, it appears that there may be room for improvement in ensuring competitive pricing throughout the store. This feedback suggests that Petsense Place should review its pricing strategy to offer consistent value across all products.

In conclusion, Petsense Place has several strengths that make it a reputable and appealing pet store. The friendly and knowledgeable retail staff provide excellent customer service, and the wide range of options and price points cater to different budgets. The brand new grooming salon team, comprised of experienced stylists, demonstrates a dedication to quality grooming services. While there is room for improvement in price competitiveness, Petsense Place has established itself as a reliable and customer-centric pet store.

Best TL Reviews

Friendly & knowledgeable retail staff, small home town store. Lots of options and price points to accommodate most budgets. Brand new grooming salon team, comprised of experienced stylists with between 3 and 12 years of experience.

I walked in today with my new puppy and the staff was extremely professional, friendly, and helped me buy everything I needed for our new addition! The groomer even worked us in for our puppy 1st haircut! Thank you! Awesome staff ❤️

Very helpful! They have lots of doggy toys to choose from.

Friendly staff, great customer service, great price for grooming, & my doggie seemed happy!

Awesome friendly staff! The groomers were helpful in understanding my new puppy! And he was beautiful when I picked him up!!!

Great place to shop for all your pets needs!! And stop by the grooming salon for amazing service!

Wonderful customer service. They have helped me with all my puppy needs. She love their Trusource puppy food.

Very friendly workers, pretty decent priced on some items. Would definitely shop here again.