Quick Facts About Top Nail
Top Nail Place has received mixed reviews from customers, with both positive and negative experiences shared. In order to analyze the strengths and weaknesses of the salon, it is essential to consider the comments provided.
One of the strengths of Top Nail Place is their friendly and welcoming staff. Customers have mentioned being greeted warmly upon entering the salon and being offered water during their visit. This indicates that the salon prioritizes customer service and creates a positive atmosphere for their clients.
The salon also demonstrates skill and competence in nail services. Customers have praised specific nail technicians like Bea and Sue for their attention to detail, talent in nail art, and efficiency. This indicates that Top Nail Place has skilled professionals who are able to deliver excellent results to their clients. The ability to recreate designs flawlessly and provide a satisfying experience is a major strength for the salon.
Another strength of Top Nail Place is their responsiveness to customer inquiries and requests. Customers mention that Sue, in particular, is quick to respond to appointment requests and provides beautiful work. This shows that the salon values communication and strives to accommodate their customers' needs efficiently.
Additionally, positive comments mentioned that some employees like Mary and Linda provided exceptional service and created a pleasant experience for customers. Their ability to make customers feel comfortable, offer recommendations, and provide quality service contributes to the salon's strengths.
However, despite these positive experiences, there are also weaknesses that have been identified by customers. One recurring issue is the durability of the nail services provided. Several customers mentioned experiencing nail breakage shortly after getting their nails done. This indicates a potential weakness in the quality or technique used for nail services at Top Nail Place.
Another weakness mentioned by a customer is a negative experience with Andy, a nail technician. The customer complained about a lack of professionalism, including cutting their toe, not apologizing, and a general lack of attention during the service. This suggests a potential inconsistency in the quality of services provided by different nail technicians at the salon.
Furthermore, one customer expressed disappointment with their pedicure, describing it as the worst and most expensive they've ever had. The customer specifically mentioned that three toenails were not properly filed and that the technician seemed distracted and checked out. This negative experience indicates a potential weakness in the overall quality and consistency of pedicures at the salon.
In summary, Top Nail Place has several strengths, including a friendly and welcoming staff, skilled nail technicians, and responsiveness to customer inquiries. Positive experiences with specific employees like Bea, Sue, Mary, and Linda highlight the salon's ability to provide excellent service and create a pleasant atmosphere. However, weaknesses in durability and consistency of nail services have been noted by customers, indicating areas for improvement. It is important for the salon to address these weaknesses to ensure customer satisfaction and maintain a positive reputation.
Best TL Reviews
I was greeted warmly upon entering Top Nail and ushered to my pedicure chair. I was thoroughly pleased with Bea’s pedicure. She paid attention to detail and did an outstanding job with my feet. I will definitely come again and ask for her by name. Sue did my nail fill and nail art and did so competently and efficiently. I gave her a picture of a design I wanted and she was able to recreate it flawlessly. I will also be returning and asking for Sue by name for my future nail needs. Thank you Top Nail.
Well, at first I thought it was great.
Then my thumb nail broke 2 days later. So I went back and had that fixed.
Then the next day, two more broke.
I went in & gas them repaired. Well wouldn't you believe one that was just repaired broke off again, went back they couldn't fix it.
Now the other one just broke off again!!!
Never recommending this place, nor will I go back to be soaked for another 100 bucks!
Sue is amazing! She is a talented nail artist and she’s very sweet! Every time I call/text her for an appointment, she answers immediately and her work is beautiful! 10/10 recommend!
Mary was wonderful! She helped pick THE most beautiful designs and was so sweet to me! She was so honest, nice, and was such a sweet lady! 10/10 recommend seeing her just to brighten your day!
Linda did a great job on my eyebrows.
Thi Q did absolutely the BEST job on my nails that I have ever had He listened to all my concerns about acrylic nails and I ABSOLUTELY LOVE how my nails look and how they feel.
Todays my birthday and I requested for Sue to do my manicure and gel polish ! She did an amazing job per usual ! Everyone in the salon song happy birthday to me it made me feel so special ! I highly recommend Top nails I’ve been going to them for years they never disappoint ! I highly recommend Sue too she has a great attitude and amazing customer service as does everyone else ! Thank you for making me feel special on my special day !!!!
The worst, most expensive pedicure of the 3/400 I’ve probably had in my lifetime. Do yourself a favor, go to ANYONE but Andy. He cut my toe, never apologized, super rough, did not file 3 of my toenails, looked around the room during the whole pedicure. Sloppy, distracted and checked out. I won’t be back.
I walked in and they had someone available right away. Very nice folks, offered me water and went right to work! Great pedicure! It was wonderful!!
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Top Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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