Quick Facts About VIP NAIL AND SPA
VIP NAIL AND SPA place has received both positive and negative comments, indicating a mix of strengths and weaknesses. In order to provide a comprehensive analysis, let's examine the strengths and weaknesses of the establishment.
Strengths:
1. Skilled and Experienced Technicians: Customers have mentioned nail technicians like Mai and Kee who are highly skilled, take their time, and provide excellent service. They have received positive feedback for their attention to detail and ability to meet customer needs.
2. Nail Art Expertise: The salon is commended for its nail art services, particularly custom designs. Customers have appreciated the technicians' ability to create intricate designs, ranging from Harry Potter to Christmas lights. This indicates a high level of creativity and expertise in nail art.
3. Friendly and Relaxing Environment: Multiple customers have mentioned the friendly and welcoming atmosphere of the salon. This creates a positive experience for customers, helping them feel relaxed and comfortable during their visit.
4. Wide Selection of Colors: The salon offers a wide selection of colors for customers to choose from. This allows for greater customization and personalization of the nail services.
5. Clean and Professional: Several customers have noted the clean and professional environment of the salon. This is an important aspect of a nail salon as it contributes to the overall experience and customer satisfaction.
Weaknesses:
1. Inconsistent Service: Some customers have reported inconsistent experiences, indicating that not all technicians provide the same level of service. This variability raises concerns about quality control within the salon.
2. Pricing Inconsistency: Complaints about varying prices for the same services have been voiced. This inconsistency can result in customers feeling overcharged or paying more than they expect for certain services.
3. Poor Quality and Durability: Multiple customers have mentioned issues with the quality and durability of the nail services provided. Chipping paint and broken nails suggest that the salon may not consistently use high-quality products or provide services that last for a reasonable amount of time.
4. Inexperienced Interns: A comment has been made about unqualified interns performing services without proper training or experience. This raises concerns about the salon's commitment to providing high-quality services and ensuring customer satisfaction.
5. Lack of Timeliness and Communication: A customer has expressed disappointment regarding the salon's ability to manage wait times and provide accurate estimates. This lack of timeliness and communication can lead to frustration and a negative experience for customers.
In summary, VIP NAIL AND SPA place has several strengths, including skilled technicians, expertise in nail art, a friendly environment, a wide color selection, and cleanliness. However, there are also weaknesses that should be addressed, such as inconsistent service, pricing issues, poor quality and durability, inexperienced interns, and communication problems. It is important for the salon to address these weaknesses in order to provide a consistently positive experience for their customers.
Best TL Reviews
I’ve been here a few times and was pleased with previous experience which is the reason I returned. However I recently went and I must say I was completely and utterly dissatisfied with the service. These businesses like to take your money but don’t take PRIDE in their work. Let the photos speak for themselves. This is a gel manicure and regular polish on my toes. Serviced by 2 different people and BOTH did a horrible job!
I am absolutely in love with this shop. My nail technician is Mai. She is super friendly and takes her time to be certain that her customer needs are met and best accurate so they happy before leaving her chair and the shop. I have been coming here for roughly 4 month now, I followed Mai from another shop and she has been my nail tech for going on 7 years now. I strongly suggest her. She does amazing nail art (custom nail art if you have the time and patience), and she does not rush so the detail is just as you'd imagine it would be. We've done everything from Harry Potter, to Christmas lights, skittle colored nails, animals, and whatever else you can imagine. I recommend her, and even the others in the shop here. Everyone is very friendly here and I feel relaxed. I can't wait for my next appointment. (current design in photo, I call it my "What does the fox say" LOL)
Kee was my nail technician. It was clear he was very skilled and he tried very hard to keep me satisfied. It was pricey but worth it. Great service. Nice staff, clean and professional.
By far one of the worst experiences that have happened to me at a nail salon. I called around 7pm asking if they would take my cousin and I last minute because we had something come up. They said yes that was fine. So I went over there and the people at first seemed nice. I told them what I wanted. I would also like to add I have been to 4 different nails salons and I have gotten this same acrylic design done multiple times. It is just a go to design for me. I have never paid more than $55. They charged me $70 for this design and it wasn’t even the best quality. The paint is already chipping and it’s never chipped off that fast. My cousin didn’t even get a color on her nails and they charged her $60 for a basic base pink color powder! Absolutely ridiculous. Plus, one of her nails already broke. The man the entire time kept telling me to relax and i’ve never had a problem with “resting my fingers.” Very disappointed and dissatisfied.
I am so obsessed with my nails! Kee, my nail tech did an absolutely amazing job! He did my nails for me for my wedding. He is the best!
They have unqualified people who are interning and playing on your face but have no experience yet they are still charging full price. This person was inexperienced and had no clue what she was doing. They stated the person who normally does it was there and when I got there she wasn’t so they told another person to come help. It took two people to do this and then when the actual person got there she allowed her to finish verses taking over. Afterwards I said it was ugly and I did not like them. I will not let anyone “fix” aka okay over my face to fix it. Yet they charged full price and I left. Very disgusting.
I’ve been going to this salon regularly since November and can’t recommend it enough. David does fantastic work! They have a wide selection of colors to choose from. Friendly staff, good music and plenty of parking. I would definitely recommend this salon to anyone seeking a great experience. All photos are SNS colors, coffin shape by David.
I have never been more disappointed in the service this place provides. They will tell you 1 hr wait then 3 hours later a few more minutes. They will cut you and say it’s your fault. Terrible customer service! I would advise you find a different nail salon.
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VIP NAIL AND SPA Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
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| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | 02:00 AM - 06:00 PM |
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