Quick Facts About Nails & Spa
Nails & Spa place has its strengths and weaknesses based on the comments provided. In terms of strengths, the salon seems to have a good level of availability and flexibility in terms of scheduling appointments. One customer mentioned that they were able to get a same-day appointment on a Sunday morning, and they were the only customers at the time. This suggests that the salon may be able to accommodate customers at short notice and provide a more personalized experience.
The salon also received positive feedback for their pedicures. Customers mentioned that they had a great experience with their pedicures and praised the staff for their friendliness and quality of work. It is worth noting that Nancy, one of the staff members, was specifically mentioned for doing great work. This suggests that the salon has skilled technicians who can deliver satisfying pedicure services.
Another strength of the salon is the ability of the owners to listen to customer preferences. One customer mentioned that the owner did a fantastic job and listened to what they wanted. This indicates that the salon values customer satisfaction and is willing to adapt to meet their specific requirements.
The salon also received positive feedback for their long-lasting and high-quality work. One customer mentioned that their nails lasted for five weeks without any issues, including no breakage or lifting. This suggests that the salon uses good products and techniques that can result in long-lasting and aesthetically pleasing nails. The customer also mentioned that the salon didn't pressure them to change their ideas or push for upgrades, indicating a customer-focused approach.
However, the salon also has weaknesses as mentioned in the comments. One customer mentioned that their dip manicure wasn't as thick as it should've been, and their nails started chipping within 48 hours. This suggests that there may be inconsistencies or quality issues in the execution of certain services.
Another customer mentioned that they were not satisfied with the full set they received. They felt that the service was rushed and the quality didn't justify the price. This implies that there may be inconsistencies in the quality of services provided by different technicians at the salon. Additionally, a new staff member was mentioned as doing a bad job, resulting in bumpy, incorrectly shaped nails and a design that didn't match the customer's expectations.
There were also complaints about the skills and practices of certain technicians. One customer mentioned that an older gentleman did their nails, and the result was flat nails with no apex, uneven lengths, and a deformed look. The customer also highlighted issues such as reusing files and sanding bands, which can raise concerns about hygiene and sanitation practices at the salon.
In summary, Nails & Spa place has strengths in terms of availability, flexibility, friendly staff, and a customer-focused approach. Customers also praised the long-lasting and high-quality work done by the salon. However, there are weaknesses in terms of inconsistencies in service quality, skill levels of certain technicians, and potential concerns about hygiene practices. It is important for the salon to address these weaknesses to ensure a consistent and satisfactory experience for all customers.
Best TL Reviews
Called on Saturday pm and they were able to get us in on Sunday morning at 930! When they opened my husband and I were the only ones their.
I get Dip done on my real nails and just have them shaped a bit. I feel like most places pressure me to trim my nails but not here!! Our pedicures were great! However I feel like my Dip wasn't as thick as it should've been. My nails started chipping within 48 hours.
I got a full set done and it was really rushed. Not completely terrible but pricey considering the quality. Although my mom got a gel manicure done and her nails came out great!
**edit: it’s been a few days and the quality of our nails are just getting worse! The day after the gel colors were chipping and wearing off.
The owner did my my names, she did a fantastic job she listened to what I wanted and was very sweet ! I had a wonderful experience. Loved my spooky nails ????????
Love love getting my fills and pedicures here! Nancy is awesome and does great work! Staff is friendly.
I used to love getting my nails done here when it was just the owners. However they have a new lady who does a really bad job. My nails were bumpy not the shape I wanted different lengths and the design was complete off, from what I wanted. I did mention it I didn’t like them I paid $69 for them. Definitely not coming back
A older gentleman did my nails- they are flat no apex at all. Charged 29.00 for alternate red and green French tip w silver glitter line and 2 little white lines on each nail. Green glitter polish was nearly gone and very old. He just kept globing the polish on to get it to look green. Nails have valleys and dips - look like a flat duck bill with upward ends. Index finger he messed up filing and just kept filing- it looks deformed.I have NEVER had anyone file after the top coat was applied, but he did. He complained because he said “too much work” . Reused file and sanding band from previous costumers. My first time here - will not go back.
AMAZING, love the staff!! They’re always so accommodating.I’ve been going to them for about a year and a half now and more to come! I had ankle surgery and they still paint and deal with my swollen toes! I always feel welcomed. Thank you guys
I am SO IMPRESSED!! I got my nails done here 5 weeks ago and they are still beautiful (see photo). None have broken, there is no lifting and the polish still looks great! This is by far the best quality salon I have been to in Yakima (out of the 4 or 5 I've tried).
The staff was extremely friendly, relaxed and accommodating. I felt very comfortable and at ease, not pressured to change my ideas about what I wanted done. Some other salons try to push upgrades to you and pressure you to do a different color or design and this didnt happen here. They took my idea and adjusted to make it happen and it turned out beautifully.
Everything was clean, the color selection was great, prices were extremely reasonable and a great value overall.
I'd highly recommend to anyone in Yakima!
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Nails & Spa Info
Amenities
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Today
Opening Hours
Monday | 09:30 AM - 07:30 PM |
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Tuesday | Closed |
Wednesday | 09:30 AM - 07:30 PM |
Thursday | 09:30 AM - 07:30 PM |
Friday | 09:30 AM - 07:30 PM |
Saturday | 09:30 AM - 07:30 PM |
Sunday | 11:00 AM - 06:00 PM |
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