Quick Facts About Elegant Nails
Strengths:
1. Quality service: Many customers mentioned that they were happy with the job done on their nails, noting that the manicures and pedicures lasted long and were done professionally. Lynn, in particular, received praise for her work and attention to detail.
2. Reasonable prices: Customers appreciated that Elegant Nails offered competitive prices for their services. One customer mentioned that a gel French Tip manicure cost $30, which they considered reasonable.
3. Safety measures: During the COVID-19 pandemic, Elegant Nails implemented safety protocols such as wearing masks and using clear shields for added protection. Customers appreciated these efforts to ensure their safety during the salon visit.
4. Skilled technicians: Customers were impressed with the skills of the technicians at Elegant Nails. They mentioned that Cindy and Kelly were able to address specific nail issues and provide painless solutions. The technicians were also praised for their ability to match natural and artificial nails effectively.
5. Friendly and welcoming atmosphere: Several customers commented on the friendly and welcoming atmosphere at Elegant Nails. They mentioned that the staff, including Ivy and Tiffany, were pleasant and provided great customer service.
Weaknesses:
1. Busy and understaffed: Some customers noted that Elegant Nails could become busy, leading to delays and the need for appointments. This could be inconvenient for those who prefer to walk-in or have unpredictable schedules. There were also complaints about the salon being understaffed, which might contribute to longer wait times.
2. Unprofessional staff: One customer mentioned that they had an unpleasant experience with unprofessional and unfriendly staff. This might indicate inconsistent service quality or occasional issues with staff behavior, affecting the overall customer experience.
3. Limited availability: A customer mentioned that it was difficult to secure an appointment at Elegant Nails due to their limited number of pedicure chairs. This might lead to disappointment for those who prefer to have a specific appointment time or struggle with foot-related issues.
4. Overpriced: One dissatisfied customer felt that the prices at Elegant Nails were too high compared to the service received. This perception of overpricing could deter potential clients seeking more affordable options.
In summary, Elegant Nails has several strengths that contribute to its positive reputation, including quality service, reasonable prices, safety measures, skilled technicians, and a friendly atmosphere. However, there are some weaknesses that the salon should address, such as managing busy periods and improving staff professionalism. Additionally, expanding their availability and reconsidering their pricing strategy could help attract a wider range of customers.
Best TL Reviews
the ladies here do a great job! I'm usually busy during the week and my availability isn't set, so I'm mostly a walk in and sometimes they're so busy, I have to make an appointment or wait a little while. it's worth the wait! I don't like when rude women get upset that they're busy. that's a good thing!! just make an appointment if it's so important to you. quit feeling entitled to their services.
Lynn does a great job doing my manicure every single time. My nails take a beating because of my work, and her work lasts. ???????? She is professional and makes sure you are happy before you leave!
Love how my nails came out and their prices are very reasonable. It was $30 for a gel French Tip manicure. Everyone was wearing their masks of course and they also had some clear shields for added safety. 10/10 would come again :)
Unprofessional and not friendly at all! Will never come back here again. Overpriced as well and understaffed.
Amazing job ! Let me just say I have the busiest schedule and was a week over due on my pedicure had broken and missing nails ... I get really bad ingrowns and really bad skin that just grows so deep under my nail and my oh my or was so bad the night before i gave up to make time to get in somewhere (new to this side of town) I cut my nails myself and screwed them up but! Cindy did my pedicure PAINLESS!!!! And her massage was so much needed she was so awesome Kelly was able to use my natural nail and make my nails match my other nails without even trimming them they look amazing!! I'm very pleased ! Not to mention my daughter has the same toe nail issues as me sheboasted how amazed Linh was able to remove her ingrowns as well PAIN FREE gentleperfection here i think i just found my new spot I'm very pleased with the service the prices and the quality and they send you home with your own tool bag too bring on your next visit !
Elegant Nails was very welcoming. the manager did my pedicure. I have many problems with my feet. She took good care of me was thorough but cautious. Getting an appointment was very difficult though, they only have three pedicure chairs. I'm happy with them overall.
They do an awesome job! Love their service!
I loved it there for my first time they did amazing Ivy and Tiffany were amazing and really nice gals
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Elegant Nails Info
Amenities
Health & safety
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Planning
Today
Opening Hours
Monday | 09:30 AM - 07:00 PM |
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Tuesday | 09:30 AM - 07:00 PM |
Wednesday | 09:30 AM - 07:00 PM |
Thursday | 09:30 AM - 07:00 PM |
Friday | 09:30 AM - 07:00 PM |
Saturday | 09:30 AM - 07:00 PM |
Sunday | Closed |
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