Famous Nails

+1 904-829-3693

3501 N Ponce De Leon Blvd # Q, St. Augustine, FL 32084 United States of America

Open Today: -

Quick Facts About Famous Nails

Famous Nails seems to have several strengths based on the comments. One of the strengths highlighted is the cleanliness of the salon. Customers mention that the place is clean, which is an important factor for many people when choosing a nail salon. A clean environment can make customers feel more comfortable and ensure that their health and safety are being prioritized.

Another strength mentioned is the ability of the salon to accommodate last-minute appointments. This is especially noteworthy for customers who may need a quick pedicure or are in a rush. Being able to get an appointment on short notice can be a significant advantage for customers who have busy schedules or unexpected events.

The staff at Famous Nails is also praised for their friendliness and professionalism. Customers mention that the staff is super nice, gentle, and professional. The importance of good customer service cannot be understated, as it greatly impacts the overall experience for customers. A friendly and professional staff can make customers feel welcome and valued, which contributes to their satisfaction with the salon.

Several comments also highlight the skill and expertise of certain nail technicians at Famous Nails. Customers mention specific technicians by name and commend them for their excellent work. This suggests that there are talented and capable nail technicians at the salon who consistently deliver high-quality services to their customers. This is an important strength as customers are likely to return to a salon where they have received exceptional service.

However, there are also weaknesses highlighted in the comments that need to be addressed. One customer expressed concern about the lack of a liner on the bowl for the pedicure, which they believed to be standard and more sanitary. This highlights a potential weakness in the salon's sanitation practices. While this may not be a deal-breaker for all customers, it is something that the salon should consider addressing to enhance its overall image and customer satisfaction.

Another weakness mentioned in one comment is the negative experience with a particular nail technician. The customer felt disrespected and encountered rude behavior when they expressed their preferences. This indicates a lack of professionalism and customer service from this particular technician. It is important for the salon to ensure that all staff members consistently provide a positive and respectful experience for customers. Addressing such issues promptly and effectively is crucial for maintaining a good reputation and retaining customers.

Finally, one comment suggests that the salon could benefit from a facelift. While the service provided is praised, the ambiance or physical appearance of the salon is mentioned as an area for improvement. Updating the salon's decor and aesthetics could contribute to a more pleasant and inviting atmosphere, which may enhance the overall experience for customers.

In conclusion, Famous Nails has several strengths including cleanliness, the ability to accommodate last-minute appointments, a friendly and professional staff, and skilled nail technicians. However, there are weaknesses in terms of sanitation practices, negative experiences with some staff members, and the salon's overall appearance. By addressing and improving these weaknesses, Famous Nails can enhance its overall reputation and customer satisfaction.

Best TL Reviews

clean place, they were able to get me and my daughter in last minute, if you are in need of a quick pedicure, this place does the trick. Super nice staff. To me, the only downside was they didn't use a liner on the bowl for the pedicure. I could be wrong but I thought that was fairly standard these days and more sanitary to use liners. But overall was happy with my experience.

I had a great experience and found a place in St. Augustine that I’ll be going back to. Cindy was very gentle with my thin and fragile fingernails. She did an excellent job and the pedicure was just as amazing.

I've been going to this nail salon for awhile and would go and basically let the nail tech do whatever nail design he wanted,this particular day I just wanted certain colors ,I just said I didn't want red added and his whole entire demeanor changed,he became rude and disrespectful talking to me in a very rude tone, tried to say he was upset because I was giving suggestions while he was doing my nails,I'm sure customers do that all the time, I tried to call and told him I didn't like the disrespect and he clearly told me that he didn't care if I came back or not and everytime I come I cause pressure.but I've been a loyal paying customer leaving tips, it's sad and unfortunate that this man could not remain professional just because I simply said I didn't want red added to my nails, and I put up with the nastiness when you enter the salon ,no greeting,no acknowledgement because I thought he was a good nail tech but I will never go back again again and I have found a better nail tech in my area.

Danielle was amazing and made my feet look and feel 100% better. My toenails look great and feel great, my feet are soft and smooth. She was very nice and professional made me feel comfortable and I felt like I knew her for years right after I sat down in the chair. Even though I had no appointment and it was a Saturday I got lucky and was in and out very quickly. Thanks again Famous Nails I will definitely be back again for all my mani and pedi needs.

I’ve been getting my nails and toes done here for about nine months. Thomas and Cindy are absolutely wonderful. They are professional, do amazing work, and are just lovely, thoughtful people. So happy to have a consistently great place for my nails!

Thomas did an amazing job on my nails! Wonderful staff, very polite and professional! Definitely coming back, I'm incredibly happy with the end product.

Always a great job on my Nails and Feet

For many Years

Thank you. Brigitte

Scheduled a pedicure this morning for 11:45. Arrived on time, was greeted right away and in a spa chair after I picked my color. Danielle was my technician and did a thorough job. It was the best pedicure I have had in this town. She was detailed and took care of my feet. Polish looks great, feet smooth.

The salon could use a facelift but I went for the service not the ambiance. $25 plus tip for a fantastic pedicure, I will definitely be back to se her. Four stars since the owners need to do a little facelift.