Quick Facts About Lilly's Beauty Salon
Lilly's Beauty Salon has its strengths and weaknesses based on the comments provided. Let's analyze each comment to gain a better understanding:
Comment 1: "Went to Cost cutters two weeks ago, guess I got a trim, no style involved, mistake, obvious right out of hair school."
Strengths:
1. The client appreciated the styling skills of Lilly at the salon, mentioning that it was a short cut but with excellent layering.
2. Lilly aimed to please the customer, indicating a focus on customer satisfaction.
Weaknesses:
1. There is no specific mention of the service quality, ambiance, or other aspects of the salon.
2. The comment does not indicate any potential weaknesses of the salon.
Comment 2: "Very bad, they don’t know how to cut hair they are very rude to customers and make fun of them."
Weaknesses:
1. The comment indicates that the haircuts at Lilly's Beauty Salon are inadequately done, suggesting a lack of skill or training among the hairstylists.
2. The staff's behavior towards customers is negative, with reports of rudeness and making fun of them.
Comment 3: "My son got his hair cut and for a fade it was done very badly... Never going here again."
Weaknesses:
1. The hairstylist did a poor job with the fade, resulting in uneven cutting and visible lines.
2. The staff did not address or fix the mistakes made, indicating a lack of customer service or willingness to rectify errors.
3. The comment mentions poor hygiene practices, such as not cleaning the tools between clients.
Comment 4: "I rate this place a one star because they don’t even cut how you want it... they take so long to cut the hair and it doesn’t come out good."
Weaknesses:
1. The hairstylist does not adhere to the customer's requests, resulting in dissatisfaction.
2. The service is slow and ineffective, leading to a poor final outcome.
Comment 5: "Very happy with my haircut! She was friendly and very thorough so she could cut it how I wanted it. It was clean inside which made me feel comfortable, I left pleased with the service."
Strengths:
1. The customer expresses satisfaction with the overall haircut, praising the stylist for being friendly and thorough.
2. The cleanliness of the salon contributes to a comfortable and positive experience.
Comment 6: "Very bad experience, some of the women that work there are not very polite... The clippers that were used on me gave out during my cut and left me with a bald spot."
Weaknesses:
1. The staff exhibits impolite behavior towards customers, impacting the overall experience.
2. The use of faulty equipment, such as the clippers, resulted in an unsatisfactory outcome for the customer.
Comment 7: "Victoria may not speak or understand a lot of English... She understands hair....which is what matters to me!!"
Strengths:
1. The hairstylist, Victoria, is praised for her understanding of hair, which is considered essential by the customer.
Weaknesses:
1. Communication may be a challenge due to language barriers, which could potentially affect the overall experience for some customers.
Comment 8: "There was at least 2 ppls hair on the floor where she sat me. And she didn't sweep after my cut. But the rest of the building was beautifully clean."
Weaknesses:
1. Lack of cleanliness and attention to detail was observed, as there were other people's hair on the floor and no sweeping was done after the cut.
Comment 9: "Hairstylist are super friendly and have a lot of patience while cutting my 3-year-old's hair! I personally love Lilly but vero is great as well!"
Strengths:
1. The hairstylists are described as friendly and patient, particularly when dealing with young children.
2. The positive mention of hairstylists Lilly and Vero indicates that they are skilled and well-regarded by the customer.
Based on these comments, the strengths of Lilly's Beauty Salon include skillful haircuts when executed properly, a friendly and patient team, and an overall clean environment. However, the salon faces weaknesses such as inadequately trained hairstylists, rude behavior towards customers, inconsistent service, inadequate attention to customer requests, poor hygiene practices, and potential language barriers for some stylists. These weaknesses may negatively impact the overall customer experience and reputation of the salon.
Best TL Reviews
Went to Cost cutters two weeks ago, guess i got a trim, no style involved, mistake, obvious right out of hair school.
Decided to try Lillies. OMGosh so wonderful, it is a short cut but she layered couldn't have done a better job. Aimed to please. Thank you Lilly
Very bad, they don’t know how to cut hair they are very rude to customers and make fun of them.
My son got his hair cut and for a fade it was done very badly. I usually go to Floyd’s even if it’s a little more money , but I never walk out disappointed like I did with them. The young girl did not take the time to address or fix what she mest up on . One side was visibly mest up and cut in more than the other side and you could see the line for the “fade” which defeated the purpose. Never going here again. I also saw them jump to the next client as we were leaving without cleaning the tools , that’s just not right! Very disturbed as a paying customer .
I rate this place a one star because they don’t even cut how you want it, I just got a haircut form there and I asked for a mid dropped fade and take half an inch on the top. They took almost all my hair off, they left me like a half a inch on top and they did a high fade instead of what I asked for and they take so long to cut the hair and it doesn’t come out good.
Very happy with my haircut! She was friendly and very thorough so she could cut it how I wanted it. It was clean inside which made me feel comfortable, I left pleased with the service.
Very bad experience, some of the women that work there are not very polite. They speak to each other in Spanish and make fun of the people that enter the establishment. The clippers that were used on me gave out during my cut and left me with a bald spot. I was very disappointed in this. I had been there before and had a good experience. The lady was very nice and polite. This time it was not a good experience. I guess if I do return I will have to request a hairstylist.
Victoria may not speak or understand a lot of English. But I dropped in and showed her a pic of a cut I wanted. I sat down and she rocked it! She understands hair....which is what matters to me!! Super quick, and the cut is perfect!
I wanted a deep conditioning and eyebrow wax and possibly color. She rushed me out i didnt even get a wash, but it was $20 for my perfect cut so...ok. They missed out on a lot of money with me. But I'll be back cause. She knows hair! What I wanted was done quick and right the first time!
There was at least 2 ppls hair on the floor where she sat me. And she didn't sweep after my cut. But the rest of the building was beautifully clean.
Hairstylist are super friendly and have a lot of patience while cutting my 3 year olds hair ! I personally love lily but vero is great as well !
Lilly's Beauty Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 06:30 PM |
|---|---|
| Tuesday | 10:00 AM - 06:30 PM |
| Wednesday | Closed |
| Thursday | 10:00 AM - 06:30 PM |
| Friday | 10:00 AM - 06:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | 09:30 AM - 02:30 PM |
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