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Hawks Prairie Hair Salon

+1 360-493-8200
Lacey, WA 98516 United States of America
Open Today: 09:00 AM - 06:00 PM

Quick Facts About Hawks Prairie Hair Salon

Hawks Prairie Hair Salon, based on the comments provided, seems to have several strengths that make it an appealing choice for customers. First and foremost, the salon has a professional yet relaxed vibe that creates a welcoming atmosphere. The staff members are praised for their ability to make customers feel calm and comfortable during their visit. This positive environment is further enhanced by the presence of nice background music, contributing to an enjoyable overall experience.
The hair stylists at Hawks Prairie Hair Salon are highly praised for their talent and skill. There are multiple comments highlighting the stylist's ability to understand and deliver exactly what the customer wants. This demonstrates their ability to effectively communicate with customers and translate their desires into a stylish and suitable haircut. The stylists also receive compliments for their attention to detail and willingness to go above and beyond to exceed customer expectations. The positive feedback in this regard indicates that the salon consistently delivers high-quality haircuts and customer satisfaction.
In addition to skill and talent, the salon is also mentioned positively for its range of services. Customers mention receiving not only haircuts but also highlights and waxing services, all of which they were happy with. This versatility suggests that Hawks Prairie Hair Salon can cater to a variety of customers and their specific needs.
Price is another strength mentioned in the comments. Multiple customers express their satisfaction with the pricing and deem it reasonable for the services received. This indicates that Hawks Prairie Hair Salon offers competitive pricing, making it an affordable option for customers without compromising on the quality of their services.
The salon also seems to have good customer service, as evident by the positive comments about the staff being friendly, helpful, and accommodating to both regulars and new customers. The fact that the salon was able to accommodate last-minute appointments and provide a pleasant experience for new customers highlights their commitment to customer satisfaction.
While there are several strengths mentioned, there is one significant weakness that needs to be addressed. One unhappy customer shares a negative experience where their hairdresser left because they arrived nine minutes late. This customer expresses frustration at the lack of communication and unprofessional behavior. This incident raises concerns about the salon's customer service and communication practices. It is important for Hawks Prairie Hair Salon to address these issues and ensure that proper communication protocols are in place, such as notifying customers if they are running late or offering alternative solutions in case of unexpected circumstances. Failure to address this weakness may result in the loss of potential customers and negative word-of-mouth.
In conclusion, Hawks Prairie Hair Salon has several strengths that make it an attractive choice for customers. It offers a professional yet relaxed environment, skilled and talented stylists, a range of services, reasonable pricing, and good customer service. However, the salon needs to address the weakness of poor communication and unprofessional behavior to ensure a consistently positive experience for all customers.


Best TL Reviews

The vibe of this salon is professional yet relaxed. The staff made me feel welcome and calm. I enjoyed the scalp massage with my shampoo. The stylist was wonderful. Very kind and talented. The cut I received really suits my style and fine hair. I will definitely return!
This place was the best!!! New to area so searched local salons & was able to get appointment next day just as I requested. Sarah was fantastic, showed her a couple of photos from & back of same hair cut. It came out exactly as I wanted & was hoping for. Nice atmosphere & music in background.
I couldn't be happier with my new fun haircut. No more long pony tails for me.
Went in for cut and highlights,Sara did an amazing job, many compliments on my hair, definitely recommend!
Rachel is the best! A little busy, but that is because she is the best! Highly recommended.
Nice quite shop, not alot of gossipy talk, we are not from around here, and we were treated like all the regulars, that came and went. Tina took her time and did everything my wife requested, and more. And Rachelle was pleasant and helpful when we called and made the appointment. Thank you all!
For someone that usually cuts their own hair, it was a huge deal trying to decide on a salon. I am so happy I ended up at Hawks Prairie Hair Salon. Rachel did an amazing job. I had no idea what I wanted going in. She patiently asked questions to get an idea of what I liked and what I didn't, and from there she gave me an AWESOME cut. She was very personable and had a great sense of humor. For the shampoo, cut, and eyebrow waxing the prices are very reasonable. Highly, highly recommend this salon and especially Rachel!
Decided it was time for a change, so I decided to call and get an appointment. Was able to come over and talk to the owner and the stylist on duty. With the fact that I picked bright colors they recommended another stylist who would be in after 1pm. I came back at one and worked with Rachel. She understood what I wanted and the results are amazing. I ended up going home and coming back so that my daughter could get her hair cut too. Very happy with the services and the cost. Look forward to coming back when I need my next hair style update.
I waited a week to post this to see if i was still angry and i am. I’ve never given a one to a business in my life, so this is a first.
I had an appointment for a wash and cut. I’m new to the area and it took longer for me to get to the salon than i expected. I arrived 9 minutes late for my haircut only to discover that my hairdresser had left “because she didn’t think I was coming.” What?
No one had called me to see if I was delayed when i was two minutes or five minutes late; no one offered to call her to come back (aren’t haircuts scheduled for 30-45 min?) and no one, not one, offered an actual explanation or an apology for her unprofessional behavior. I assume there’s a larger story here. But I have never had this happen before in 40 years of getting haircuts. Good luck to new clients who book and think they’ve actually got an appointment for a block of time.
They seemed perfectly content in their opinion that this is a good way to do business. It is not.
Sdoyle

Hawks Prairie Hair Salon Info

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday Closed

How to go there

Location