Quick Facts About Zen Nails
Zen Nails has received mostly positive comments from customers, highlighting several strengths of the place. One of the main strengths mentioned is their deluxe pedicures. Customers raved about the hot stones and massages provided during the pedicure, describing them as "awesome" and "relaxing." This indicates that the salon excels in providing a luxurious and pampering experience for their customers.
Cleanliness is another area where Zen Nails demonstrates strength. Multiple comments mentioned the salon's attention to cleanliness and the use of clean equipment on every client. This is a crucial aspect of a nail salon, as it ensures the health and safety of customers. Additionally, customers appreciated that the salon did not use outdated tools such as "cheese grater" looking things, which are illegal in Minnesota. This shows that Zen Nails prioritizes the well-being of their clients by using safe and sanitary practices.
The staff at Zen Nails is also highly regarded by customers. They are described as friendly, welcoming, and paying attention to detail. This indicates that the salon has a positive and customer-oriented atmosphere, making clients feel valued and taken care of. Customers specifically mentioned their favorite nail technicians, such as Xay and Ken, praising their skills and friendly nature. These positive interactions with staff contribute to the overall positive experience customers have at Zen Nails.
Another strength mentioned in the comments is the ability to accommodate various customer preferences. Customers mentioned that they can get gel polish on their toes, eliminating the wait time for polish to dry. Additionally, one customer expressed the need for short and simple nails, and they were pleased with the salon's ability to meet that request. This indicates that Zen Nails is flexible and willing to accommodate different preferences and needs, ensuring customer satisfaction.
Despite these strengths, there are also a few weaknesses mentioned in the comments. One customer had two negative experiences at the salon. They felt rushed during their pedicure because the technician had another appointment soon after. Additionally, they were denied a gel polish removal when they visited 40 minutes before closing time, even though it usually doesn't take that long. These instances indicate that the salon may need to improve their time management and flexibility in certain situations to avoid leaving customers feeling disregarded or rushed.
In conclusion, Zen Nails has several strengths that contribute to its positive reputation. The salon excels in providing deluxe pedicures, prioritizing cleanliness and hygiene, and employing friendly and skilled staff. They are also accommodating to various preferences and needs. However, there are a few areas where improvements could be made, particularly with time management and flexibility in accommodating last-minute requests. Overall, Zen Nails seems to be a highly recommended place, offering a relaxing and pampering experience for their customers.
Best TL Reviews
This place does the best deluxe pedicures. The hot stones and massages are really awesome. They use clean equipment on every client. They spend extra time getting the dead skin off since they don't use the cheese grater looking things (which are illegal in MN I believe). They really pay attention to cleanliness, which is super important. The massage chairs all work and are great. My ol'man bought me a gift certificate for Christmas so I decided to use it for us both to get pedicures. We will totally be back. Also they do gel polish on your toes so there is no wait after you are done for the polish to dry.
I never liked to get my nails done and now I absolutely love the pampering I receive here. Great People. Great Experience each time. Everytime!
One person in the whole place. Rushed through my pedicure because you could tell she was having another appt soon. Went in one night prior to this, 40 minutes before close, and was told they closed too soon to take off my gel polish. Wasn't looking for a manicure/polish. Just a take off. It doesn't take 40 minutes to do that. 2 bad experiences, won't try again.
Wonderful!! They are so friendly though pay attention to detail when doing nails. Have had pedicures also and are so relaxing. Highly recommended!!!
Xay is my favorite!!!! She is so sweet. Love this salon and how welcoming everyone is. Services are always amazing and relaxing, so glad to finally find a place that doesnt upcharge for every little thing :)
Davis did an awesome job on my nails! I Love this place ❤️
I’ve been coming to Ken at Zen Nails for about 6 months now and have always been so happy with the service but tonight he really went above and beyond for me! I had an appointment with him Saturday and he did a BEAUTIFUL job on my nails as always. Well my clumsy self managed to completely split one of my nails in half not even 3 days later. It’s Christmas week and I know they’ve been booked up like crazy and yet Ken still managed to make time for me to come in so he could fix my nails even though it was entirely my fault. He always does such a great job and his attention to detail and creativity is just amazing! I will always come here for my acrylics I don’t even mind the 35 minute drive from my new house because it is so so worth it.
I’ve bee going to Zen for almost 2 years and I’m very happy with my nails. For different reasons I need my nails to be really short (no nail showing over tip of the finger) and I’ve been very pleased after every appointment. I love my nails short and simple and I’m in and out in 45 minutes. The salon is very clean and staff is kind and friendly. I sincerely recommend them.
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