Quick Facts About USA Nails
USA Nails place is a nail salon that has received mixed reviews from its customers. In order to understand the strengths and weaknesses of the salon, it is important to analyze the comments left by customers.
Starting with the strengths, one customer mentions that they have been coming to USA Nails since August 2021 and they are willing to make a 40-minute drive to visit the salon every two weeks. This indicates that the salon has built a loyal customer base that values their services. Additionally, this customer praises the personalized service they receive, mentioning that a technician even remembered their vacation to Germany. This shows that the salon has attentive and friendly staff who go above and beyond to make their clients feel valued and remembered.
Another customer expresses their satisfaction with the gel manicure they received, stating that it lasted a long time and their nails turned out great. This highlights the salon's ability to provide quality services, especially when it comes to gel manicures. The customer even states that they would recommend the salon and come back themselves, indicating a positive overall experience.
The reasonable prices at USA Nails place is also mentioned by a customer as a strength. They state that the salon offers great prices compared to other local salons, making it an attractive option for those who are looking for affordable nail services. This indicates that the salon is competitive in terms of pricing, which can be a factor in attracting customers.
Moving on to the weaknesses, there are several comments that criticize the salon's ability to meet customer expectations. One customer expresses frustration that despite repeatedly communicating their preferences, they never receive the desired result. They mention that their nails end up with white tips instead of natural nails and that the nails are wide and crooked. This indicates a lack of attention to detail and a failure to accurately fulfill customer requests. Additionally, this disappointment leads the customer to have to go elsewhere to get their nails fixed, suggesting a lack of consistency in the quality of service provided.
Another customer complains about the durability of the gel nail polish they received. They state that their nails chipped only a few days after getting them done, which goes against their expectation of longer-lasting results. This highlights a weakness in the salon's ability to provide a high-quality and durable gel manicure.
The rushed and inconsistent service also emerges as a weakness through certain comments. One customer mentions that there is a particular technician who is always rushed and leaves bumps in their nails. They also mention that the technician did not let their black gel polish dry before applying a top coat, resulting in a messy and unclean appearance. This inconsistency in service quality suggests a lack of attention and care from some members of the salon's staff.
Lastly, a comment mentions that the salon has gone downhill, with nails being thick, sloppy, and misshaped. This criticism indicates a decline in the overall quality of the salon's services. The customer also mentions that the salon prioritizes speed over attention to detail, further emphasizing the lack of focus on ensuring each customer receives a satisfactory experience.
In conclusion, USA Nails place has several strengths, such as loyal and appreciative customers, the ability to provide long-lasting gel manicures, and reasonable prices compared to competitors. However, there are also weaknesses, including a lack of attention to detail, inconsistent service quality, and a decline in overall service standards. These weaknesses suggest areas for improvement if the salon wants to maintain and attract new customers.
Best TL Reviews
I have been coming here since august 2021. I live in Martin but drive the 40mins every 2 weeks because this place is worth it. I wish I could remember the sweet heart who does my nails, remembered a whole month later that I had gone on vacation in Germany and asked how it was. I love this place, you get what you want here.
I'm giving one star because everytime I go here I tell them exactly what I want and never get it I said natural nail and ended up with white tips. I told them I do not want the nail wide well I got wide nails because they use a top that is to big for my nail they are crooked and I always have to go get them fixed somewhere why I keep going back I don't know I don't know I guess because I always hope they will do better than the last time but no I'm better off paying twice the price for something that doesn't look bad.
Always pleased when I come here and the gel lasts! ...Super friendly and nice!!! My real nails turned out great with a gel French manicure. Would recommend and come back. UPDATE: BEEN 3 TIMES NOW AND EACH TIME VERY PLEASED AND LASTS A LONG TIME
I got my nails done on Friday and it chipped by Sunday! I got gel nail polish so it would last longer. I can paint my nails better myself. The tech globbed polish on the end. $30 for nothing! I will never go there again. I do not recommend!
this place was not horrible the first few times i went. idk the names of anyone that works there, but everyone was sweet and took their time besides one person. he was very rushed and last time he did them, he left a bump in my nail and didn’t let the black gel polish completely dry before putting a top coat on, which made the nails look dirty considering they were black french tip. he had done my nails another time and i had to ask one of the sweet, younger boys that work there to fix the design, which was a tiny heart on my 4th finger on each hand. every other person that i’ve had do my nails there besides that one man seemed to enjoy being there and didn’t rush at all. so points only for the people that actually cared about how my nails looked.
I had such a good time down there it was quite and prices were reasonable and they were fast took about 30 minutes
I get a manicure every two weeks ( unless I get a gel manicure) & a pedicure every 4 weeks. They are always professional and do a great job. If ever a problem, them fix it without hesitation. The prices are great compared to some of the other locals. I have been going there for about 3 years now faithfully. Highly recommend.
I used to love this place but they've gone downhill. nails are thick, sloppy, and mis-shaped. They to as fast as they can and pay no attention to detail.
USA Nails Info
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Sunday | Closed |
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