Quick Facts About Polished
Polished Place is a nail salon located in Zelienople with both strengths and weaknesses, as indicated by the comments provided. In order to provide a detailed analysis, we will examine the strengths and weaknesses described in the comments below.
Starting with the strengths, one common theme mentioned by multiple commenters is the excellent service and talent of the nail technicians at Polished Place. Commenters mention that they consistently receive great manicures and are always happy with the results. The staff is described as friendly, timely, and professional. The technicians at Polished Place also receive praise for their creativity and ability to create unique nail designs. This indicates that customers appreciate the skill and expertise of the staff at Polished Place.
Another strength mentioned in the comments is the cleanliness and atmosphere of the salon. Commenters describe the salon as cute and clean, creating a welcoming and enjoyable environment for customers. This indicates that Polished Place puts effort into maintaining a pleasant atmosphere for their customers, which contributes to their positive experience.
The availability of a variety of colors and a wide range of services is also mentioned as a strength of Polished Place. Commenters appreciate the options available to them and the ability to choose from a large selection of colors. This indicates that Polished Place is able to cater to the preferences and desires of their customers, giving them a satisfactory experience.
Additionally, the convenience of the salon's location is mentioned as a strength. The fact that Polished Place is centrally located in Zelienople is a positive aspect for customers as it is easily accessible and saves them time and effort.
Moving on to the weaknesses, one weakness mentioned in a comment is the lack of introduction and communication by the nail technician. The customer felt that she was not greeted warmly and the technician did not introduce herself or engage in conversation during the service. This indicates a possible lack of customer service and interpersonal skills by the technician, which can negatively impact the overall experience.
Another weakness mentioned by a commenter is the poor quality of the nail art. The commenter states that the nail art was atrocious and had to be fixed at another salon immediately. This suggests that the nail technicians at Polished Place may not have the necessary skills or attention to detail to provide high-quality nail art.
In addition, there were complaints about the lasting power of the gel polish, with multiple commenters mentioning that their nails chipped within a few days. This indicates a possible issue with the durability and longevity of the gel manicures provided by Polished Place. Customers expect their manicures to last for at least a week without significant chipping, so this is a legitimate concern.
Lastly, there was a comment regarding the lack of hygiene practices observed at the salon. The customer mentions not seeing any handwashing or hand sanitizer being used by the staff. This raises concerns about the salon's commitment to cleanliness and hygiene, which is a crucial aspect of any nail salon.
In conclusion, Polished Place has strengths in terms of the talent and creativity of their nail technicians, the cleanliness and atmosphere of the salon, and the wide range of colors and services available. However, there are weaknesses in terms of customer service, nail art quality, durability of gel polish, and potential lapses in hygiene practices. These weaknesses should be addressed and improved upon to enhance the overall customer experience at Polished Place.
Best TL Reviews
Just got the best gel mani ever. I was in and out in less than an hour. Super cute,clean,friendly atmosphere. I can't wait to go back! Love the pedi stations!
Julia and her staff are perfect! I’ve been going here consistently for a few years now and have never been disappointed. They are friendly, timely, and professional! Her and her staff make sure they are up to date on all of the new trends. They have tons of colors to choose from and are centrally located at a great spot in Zelienople. So grateful to be a regular at this establishment as every appointment is definitely a treat! ♥️
Bella is fantastic at doing nails! I got the cutest fox nail art. It was my first time going and I already made another appointment with Bella for Christmas. Definitely make the trip out because they do great work at an affordable price. *Just an fyi, they don't accept tips on your card so make sure to have cash on hand.
I was not greeted happily, almost the opposite. The woman who did my gel manicure, I’m not sure of her name due to her never introducing herself nor did she speak to me during the entire service, did a fair job. My nail art was so atrocious that I immediately went to another salon to have it fixed. The gel on a finger I did not have fixed elsewhere chipped the very next morning and within 3 days had to nails completely naked of polish. Would not recommend.
I've been going to Polished for a few years now and I cannot recommend them enough! I am always so happy with how my nails turn out! Julia is always up for a nail design challenge, but I love a simple nail, too. If for some reason I can't get in with Julia, I'm always confident any of the other employees will do a really good job on my nails!
The nail techs at Polished never disappoint! They're prompt & creative & they always make sure that the clients leave happy.
I love the talent and creativity of the girls at Polished and always get so many compliments on my nails! I tell anyone who will listen that they need to go there--and make an appointment well in advance because these girls book up fast! The salon is clean and decorated so adorably, the prices are great, they're always on time, and I leave there feeling like I've just caught up with old friends. I can't wait for my next appointment!
I was so pleased to find this quaint nail salon,but unfortunately , I won’t be going back. The girl who did my gel manicure was very nice, but she did slice my finger with the file a bit. I was okay with that, and even though my nails seemed shorter than they ever were before, I was happy with my manicure. She asked if I wanted a 3rd coat, and I declined. Perhaps I should have accepted that last coat because my nails began to chip just 5 days after! I’m at Day 10 and have 3 nails with decent size chips getting caught on everything . Frustrating!!!! Also noted, although masks were worn, and it was by appointment only, I didn’t see any hand washing, or any sanitizer out either.
Responding to the reply...
Thank you for your quick response- yes, I should have contacted you first about my experience.
For the record, I received one reminder as seen below ....
Your Polished appointment reminder
Address: 121 W New Castle St, Zelienople
*Please keep in mind the following:
•Tips can no longer be added on a credit card.
•10 minutes late results in loss of nail art with your service.
•15 minutes late and your appointment is cancelled and will be required to be paid in full before you can rebook.
•We require 24 HOURS NOTICE FOR CANCELLATIONS. If cancelled after 24 hours notice you will be required to put a deposit down for future bookings.
Polished Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 03:00 PM |
| Saturday | 09:00 AM - 03:00 PM |
| Sunday | Closed |
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