Quick Facts About Shear Global
Overall, the comments about Shear Global are mostly positive, highlighting its strengths in terms of haircuts, affordability, and friendly staff. However, there are a couple of negative comments that point out weaknesses in terms of not meeting specific requests and being expensive for certain services. Let's explore these strengths and weaknesses in more detail.
Strengths:
1. Professional and skilled hairdressers: One comment mentions how the hairdresser, Marissa, did a perfect cut, leaving the customer with bouncy and soft hair. Another comment mentions how Link provided an awesome haircut. This indicates that Shear Global has a team of experienced and skilled hairstylists who can deliver excellent results.
2. Customer satisfaction: Several comments express satisfaction with the end results and the service at Shear Global. Customers mention feeling satisfied with the haircuts they received and express their intention to visit again. One customer even mentions leaving with their spirits lifted. This indicates that Shear Global is successful in providing a positive and enjoyable customer experience.
3. Affordability: Multiple comments highlight that Shear Global offers reasonable prices for their services. This is an important strength as it attracts customers who are looking for quality hair services at an affordable price.
4. Friendly staff: Many comments mention the staff's friendliness and cheerfulness. This contributes to a welcoming and comfortable atmosphere for customers. Additionally, the staff is described as providing suggestions and advice on managing hairstyles, color, and nails. This indicates that Shear Global has a knowledgeable and helpful team.
5. Convenience: One comment mentions that Shear Global is located right on campus, which is a convenience for students and staff. This adds to the appeal of the salon as it saves customers time and effort to get their hair done.
Weaknesses:
1. Failure to meet specific requests: One comment mentions that the hairdresser disregarded every request made by the customer, resulting in a cut much shorter than desired. This indicates a weakness in communication and attentiveness to the customer's wishes. As a result, the customer was left unsatisfied.
2. Expensive for certain services: Another comment mentions that Shear Global can be expensive depending on the services chosen. This suggests that the salon may not offer competitive pricing for all their services, potentially deterring some customers who are price-sensitive.
In conclusion, Shear Global has several strengths, including professional and skilled hairdressers, customer satisfaction, affordability, friendly staff, and convenience. These factors contribute to a positive overall customer experience. However, the salon does face weaknesses in terms of not meeting specific requests and potentially being expensive for certain services. Addressing these weaknesses through improved communication and competitive pricing could lead to further improvement in customer satisfaction and retention.
Best TL Reviews
I absolutely loved it! I had a lot of dead ends from coloring, long wavy hair, and I wanted to go shortish. My hairdresser was Marissa and she did my cut perfectly! I left with soft bouncy hair and a perfect length for my curls later.
I had high hopes, unfortunately they didn't really do anything that I asked for. I specifically asked that my hair be left longer, and I ended up leaving with one of the shortest cuts I've had in years. I was told "I think I know what will look great for your hair!", and they proceeded to disregard every request that I had made. I really wanted to like it, as it is right on campus, and it's super convenient, but unfortunately it wasn't what I was hoping for. Also kind of expensive, depending on what you get done.
Staff were very friendly! The lady who did my hair was very nice and did so well with the end results as well. This was my first time going to shear global and I'm definitely going sometime again!
Link gave me an awesome haircut, and was really personable. Shear global was really affordable and comfortable as well
I love Shear Global. The owner, Lynna, has been cutting my hair for years. I always leave looking a lot better than when I arrived. In addition, I leave with my spirits lifted, which is a big deal! I encourage those in the RIT community and those not affiliated with it in any way (like me) to support Shear Global. This salon and owner clearly deserve it.
Staff is very friendly. You can get in for a cut right away. They do a great job on haircuts at a fair price. They let me bring in my well behaved dog also !
Great service at a reasonable price!
The staff is amazing… always so friendly and cheerful. Also provide suggestions on how to manage hair styles, color, nails etc…..
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Shear Global Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 05:00 PM |
| Saturday | 10:30 AM - 03:30 PM |
| Sunday | Closed |
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Location
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