Quick Facts About Lamour Nails Spa
Lamour Nails Spa has received a range of comments, both positive and negative, which can help to identify the strengths and weaknesses of the place.
One of the key strengths highlighted by customers is the amazing service provided by the staff. They are described as nice, friendly, and providing excellent customer service. Customers appreciate the personalized attention given to them, taking their time and ensuring a complete service. This high level of service helps to create a positive and welcoming atmosphere for customers.
Another strength of Lamour Nails Spa is the quality of the nail services provided. Many customers mention that their nails have never looked better after visiting this salon. The attention to detail and the skillful work of the technicians are highly appreciated. Customers also mention that the salon offers a range of services, including shellac, pedicures, and toe polish, which are performed quickly and efficiently.
The ability of the staff to remember customers and provide a personalized experience is also noted as a strength. Customers mention that even after several months, the staff still recognizes them, creating a sense of familiarity and making them feel valued as customers. This shows that the salon has a strong focus on building relationships with customers and creating a loyal client base.
However, there are also some weaknesses identified by customers. One common issue mentioned is the durability of the nail services. Some customers report that their shellac or polish chips within a few days, leading to dissatisfaction and a feeling of wasting money. This suggests a potential weakness in the quality control or application techniques of the nail services provided.
Another weakness mentioned by customers is the lack of acknowledgment or greeting upon entering the salon. Some customers report feeling ignored and waiting for prolonged periods before receiving any attention. While the service subsequently provided is described as wonderful, the initial lack of acknowledgement can create a negative first impression and make customers feel undervalued.
One customer reports a negative experience where they were refused a specific service and felt unheard by the technician. This highlights a potential weakness in communication and customer satisfaction, as the customer left feeling upset and determined not to return to the salon.
Lastly, there is a comment mentioning a rushed and unsatisfactory experience, where the customer's feet were not properly soaked and there was bleeding during the service. This reflects a weakness in the attention to detail and consistency of the services provided.
In conclusion, Lamour Nails Spa has strengths in providing amazing service, skillful and personalized nail services, and building customer relationships. However, there are weaknesses in the durability of services, lack of acknowledgment upon entering, potential communication issues, and inconsistent attention to detail. These weaknesses should be addressed and improved upon to ensure a consistently positive experience for customers.
Best TL Reviews
The service was amazing. The people were so nice and my nails were done spectacularly. Definitely will be the only place I get my nails done from now on. 10 out of 10 recommend should definitely definitely go here.
We have lived in Ohio for 2 years and gone to a new salon every other month. We finally came to Lamour and I cannot say enough about the service they provide. The first visit, I came in 2 minutes to closing and when I asked “what time do you close”, Lam said “right after I finish your service”. He took his time and my nails have NEVER looked better. The next week, I brought in my daughter and typically when you bring in kids, they rush through and don’t do a complete service. She was treated like an adult and he remembered the conversations we had a few weeks before we he did my nails. I have found my new salon and will recommend them time and time again.
I was just in the nail salon on Sat July 31,2021. I paid $36 for a French Shellac. I gave her a $5 tip. It’s not even a week later and my shellac is already chipping. Only 4 days later! I will not NOT be back. Such a waste of money. I feel like I just threw $41 in the trash can! I’m not happy with the services at all!
I love this place! I’ve only been there twice and they remembered who I was the 2nd time I ever came in (which was 6 months after my first appointment)! They are super friendly and do great work! Lam was the first person who ever did a service on me there and he is a great guy! My mom made an appointment there a few weeks after my second time going there and they recognized she was my mom by her last name and they were super sweet to her. 10/10 recommend to anyone who wants good service.
I was not greeted or acknowledged when I came in and waited 20 for any sort of acknowledgement. However once I received attention, everything else was wonderful. A basic pedicure is inexpensive and he took his time on my legs and feet. I would definitely come back. Don't come if you're in a hurry because they take it slow and pay extra attention to detail.
I got a pedicure here it was my very first time and they were so friendly and did not judge me at all which I was nervous about! They are also very quick.
I walked in and was immediately told they don’t do “acrylic fill-ins”, only “real nails”... I told the technician I wanted a toe polish as well (which are real nails on my toes...) and she said “I’m sorry” and walked away. There was literally no one else in the salon, & at 10:30am on a Saturday so not even a busy time. I will never come back here.
was in there 8-8-2020 the worse. only 3 people in there 1 a couple and me. No people waiting. she filled water and I will tell you my feet only hit water for 15 seconds. then cut my cuticle and bleed the whole time there. I was out of there in 25 min. polish very uneven and clear polish on my toes. The people I walked in with were still soaking when I left. VERY UPSET.
Lamour Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 06:30 PM |
| Sunday | 02:00 AM - 05:00 PM |
How to go there
Location
Places
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