Quick Facts About Medina Nails & Spa
Medina Nails & Spa has received a mixture of positive and negative comments from customers. In order to assess the strengths and weaknesses of the place, it is necessary to analyze these comments.
Starting with the strengths, several customers have praised the quality of the services provided at Medina Nails & Spa. One customer mentioned that the owner's work is impeccable and has been going to her for many years. This indicates that the technicians at the salon are skilled and capable of delivering satisfactory results. Additionally, another customer mentioned that their nails lasted longer than usual, which suggests that the nail products used are of good quality.
Furthermore, the friendliness of the staff is another strength mentioned by customers. One customer stated that the staff is super friendly, and another mentioned that the person who did their nails was patient and provided good service. Friendly staff can create a welcoming and comfortable environment for customers, enhancing their overall experience.
Moreover, the reasonable prices at Medina Nails & Spa can be considered a strength. One customer mentioned that the prices are affordable, which can attract customers who are looking for quality services at a reasonable cost.
On the other hand, there are several weaknesses highlighted in the comments. One major issue that was mentioned by multiple customers is the unprofessional behavior of one of the staff members. A customer reported that the staff member made inappropriate comments about their pregnant cousin's weight, which is completely unacceptable. This behavior not only creates a hostile and uncomfortable environment for customers but also reflects poorly on the salon as a whole.
In addition, there were multiple complaints about the quality of the nail applications. One customer mentioned that their nails had big gaps behind the polish, while another complained about crooked filing and gaps in the polish. These issues suggest a lack of attention to detail and poor execution of the nail services.
Furthermore, there were complaints about the miscommunication between the staff and customers. One customer mentioned that they asked for a plain paint but ended up with gel, indicating a misunderstanding or lack of clear communication from the staff. Additionally, another customer complained about the refusal to cut their daughter's acrylic nails shorter, which shows a lack of flexibility and accommodation towards customer requests.
Finally, there was a negative review from a customer who did not actually receive services from the salon. The rudeness of the staff member and the lack of professionalism during their interaction left a negative impression and deterred the customer from returning.
In conclusion, Medina Nails & Spa has received both positive and negative comments from customers. The strengths of the place include the quality of the services, friendly staff, and reasonable prices. On the other hand, the weaknesses include unprofessional behavior, poor attention to detail in nail applications, miscommunication issues, and rude staff interactions. These weaknesses should be addressed and improved upon in order to enhance the overall customer experience at Medina Nails & Spa.
Best TL Reviews
I came here with my pregnant cousin to get her nails done for her babyshower and from the moment we walked in he criticized her about the length of her nails she wanted (which they charged me extra for) and her were the exact same length as mine. He mentioned my engagement ring and kept winking and sticking his tongue out at us then asked "what about fatty over there" and pointed to my cousin. Then proceeded to say to her "I told you to lay off the food". I mean she was a good sport about it but i would hate to see the way he treats other bigger people. Like idk a little more professional for the first time im meeting you would be nice. The application of my nails was terrible because i didn't pay extra for gel so i messed one up then asked her to fix it and she used a completely different top coat then guy used on my nails so now ones way more shiny than the rest. Over all super bad experience do not go there especially if you're fat.
First time was the tangerine color and I had big gaps behind the Polish as far as I was concerned right from the beginning the picture is from 3 days after the manicure and acrylic nails. The second picture the pink with the flowers this is the day of the manicure as you can see the finger with the flowers that nail is on completely crooked or rather was filed completely crooked. I mentioned again about the Polish not going all the way to the back and how it was leaving Gap so quickly and was told that was the way it had to be.
Great place for manicures and pedicures. I have been going to the owner for many years. Her work is impeccable. All of the technicians are skilled and prices are reasonable. They're busy, so call ahead!
Nice staff & love how my nails turned out! My nails never last more than 2 weeks (usually less) & my full set is still fully in tact 2.5 weeks after getting them done!
Great place to receive a little pampering. Super friendly staff! Always happy with my nails!
First I asked for just a plain paint and next I know she stated a gel....couldn't understand her well, so I went with it, she left bubbles and didn't even paint my nails all the way down to my cuticles, so there's a big white gap on all my nails, does not look so good. My daughter go acrylics and hers were done horrible she asked for them to be cut shorter and he refused to do it, spent 100$ terrible service.
The guy that did my nails was very patient love the service
Didn’t even use this salon. The second we walked in and said we wanted pedicures the man got up to look. I asked do you want us to sign in, and apparently he said one second. I did not hear him and I asked again. He very nastily said one second again. Then asked if we wanted to wait a half an hour….Absolutely not when you are rude from the 1st interaction. Will not be back
Place Pictures
Medina Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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