New Passion Nail Spa

+1 301-407-1136

701 Russell Ave, Gaithersburg, MD 20877 United States of America

Open Today: -

Quick Facts About New Passion Nail Spa

New Passion Nail Spa has received mostly positive comments, highlighting their strengths such as the friendly and talented nail technicians, clean environment, and high-quality services. However, there are also a few negative comments pointing out weaknesses in terms of time management and pricing.

One of the main strengths of New Passion Nail Spa is the nail technician named Yaya. Multiple customers have praised her for her amazing work, patience, and for making them feel comfortable. She is highly recommended for her ability to understand and deliver exactly what the customers want. Yaya's skills have also been commended for helping customers achieve long and stunning natural nails through the dip powder service. This demonstrates her expertise and professionalism in nail care. Another strength mentioned is the ability to provide other services such as lash extensions and waxing, indicating a diverse range of skills within the salon.

Customers also appreciate the overall friendly staff and the clean environment of New Passion Nail Spa. It is important for customers to feel welcomed and comfortable during their visit, and the positive comments reflect the salon's ability to create a pleasant atmosphere. A clean and hygienic environment is crucial for nail salons, and New Passion Nail Spa seems to have succeeded in maintaining high cleanliness standards.

The longevity of the salon is also worth noting, with one comment mentioning that they had been going to New Passion Nail Spa for the past five years. This indicates a sense of customer loyalty and satisfaction, which can be attributed to the quality of service and professionalism of the technicians.

However, there are a couple of negative comments that highlight weaknesses in the salon's time management and pricing. One customer mentions that they had to wait for five hours for a pedicure and manicure appointment, indicating poor appointment management and potentially long waiting times. Another customer expresses disappointment with the salon's inability to efficiently perform dipping powder and gel polish services in less than 24 hours. This suggests a lack of organization and coordination within the salon.

Furthermore, one comment mentions that the salon overcharges customers, hinting at potential pricing issues. Although no specific details are provided, this feedback suggests that New Passion Nail Spa may not offer competitive pricing or transparency in their pricing structure.

In conclusion, New Passion Nail Spa has several strengths such as talented and friendly nail technicians like Yaya, a clean environment, and a diverse range of services. These positive aspects contribute to creating a pleasant experience for customers. However, there are weaknesses in terms of time management and potential pricing issues that need to be addressed in order to improve the overall customer experience.

Best TL Reviews

Yaya is just amazing. She is really nice and friendly. She makes you feel comfortable and her work is always as you wish. She did my birthday nails just like I wanted ????

My natural nail stunning would never have grown this long with out the dip powder service, thanks YAYA❣️ I love my nails so feminine and prettty❤️

I've going there last 5 years. Unfortunately they closed down. I like the lady name Soriya. She does it good job

I go to this place all the time. Yaya always does an excellent job on my nails, lash extensions and waxing!!!!. Friendly staff and clean place!!!

YAYA Is Simply The BEST‼️ Vary Patient and does an AMAZING job .. She does mine and my 2 daughters nails .. Ask for YaYa you won’t be disappointed

Yaya did really good on my nails she took her time and did exactly what I wanted I love them

A waste of time and more. They are so rude and they overcharge. They don't keep appointments . When you go there for pedicure and manicure, you end up spending 5 hours. I'm thinking ????....

I normally come here and have no issues but they cannot do dipping powder and gel polish literally less then 24/hours. It took 3 people to do this, and 2-hours I sat in the salon. Please look at the photos.