Quick Facts About Daily Nails & Spa
Strengths:
1. Long-standing customer base: One comment mentions being a satisfied customer for over five years, indicating that there is a certain level of trust and loyalty among some customers. This suggests that the salon has built a reputation over time and has the potential to retain customers.
2. Affordable prices: The comment mentions that the salon offers great prices, such as a regular manicure and pedicure for $40. This affordability could attract budget-conscious customers and potentially generate more foot traffic.
3. Skilled nail technicians: Some comments mention certain nail technicians, such as MeMe and David, who provided satisfactory services. This suggests that there are skilled and talented technicians employed at the salon who can deliver quality work.
4. Speedy service: One comment mentions the salon attending to customers quickly, which indicates that the salon may have efficient processes in place to minimize waiting times.
Weaknesses:
1. Inconsistent quality: Several comments mention issues with the quality of services provided. Customers experienced broken nails shortly after their visits, indicating a lack of durability or improper application techniques. These inconsistencies suggest that the salon may not have consistent standards or quality control measures.
2. Poor customer service and communication: Multiple comments mention rude and unprofessional behavior from the staff. In some instances, customers reported being bickered at or laughed at by the nail technicians. Additionally, there were instances of miscommunication, where customers' preferences were not understood or ignored. These issues point to a lack of customer-centricity and could deter potential customers.
3. Limited payment options: One comment states that the salon only accepts cash, Zelle, and Venmo, which means that customers who prefer to use cards or other digital payment methods may be inconvenienced. This limitation in payment options could be a drawback for some customers.
4. Lack of cleanliness: One comment mentions that the salon appears to be dirty. This could create a negative impression and potentially discourage customers from returning or referring the salon to others.
5. Unprofessional behavior: One comment describes an incident where the nail technician coughed directly in a customer's face during a pandemic. This behavior is highly unprofessional and could not only tarnish the salon's reputation but also contribute to anxiety and discomfort among customers.
Overall, while Daily Nails & Spa may have strengths such as affordability and a long-standing customer base, it faces significant weaknesses in terms of inconsistent quality, poor customer service, limited payment options, cleanliness issues, and instances of unprofessional behavior. Addressing these weaknesses should be a priority for the salon to improve its reputation and attract and retain customers.
Best TL Reviews
The ugliest French tip I’ve ever gotten these were 45 dollars and the guy use the nail tips to creat the French tip affect even though I asked for pink French tips he wanted to give me the white under nail which would show from my palm. When I asked for a clear tip he said “you don’t know” and continued to apply the white tips. I won’t be returning, save your time abs money ladies .
I have been coming here because it is close to my house but it is the worst. They charge me 60 dollars for a gell fill, and every time, for the last 4 times, one or two of my nails have broken because even though i ask them to make them thicker they don't . I feel like their materials must also be cheap because I have gone to a nail shop in gardena, and their nails have lasted me through 2 fills without breaking. I just got my nails done here Friday, by monday, one broke, and today another broke. They don't ever do the design you want, and they are horribly rude. Bickering so you can't understand them, but they are visibly upset.
Worst service ever. Went today to get a gel manicure and a fill. Lady told me, that I needed a full set instead a fill. I ask them to soak them becauseit is very painful when the use a fake nail and slide them off. It seems to be a problem what I requested. The lady tie pastic bags on my hand to soak the acrylic nails off. It was embarrassing as the other nail tech stare and laugh. The charged me 10 extra dollars to soak my nails in pastic bags. My nails are too big and ugly. I will not be back.
I've been coming to this location off and on for about 5 yrs and can say that I'm a 98% satisfied customer. They don't have a high turnover in staff and have great prices. Right now you can get a regular manicure & pedicure for $40, you can't beat that!
I enjoyed my experience at Daily Nails. MeMe did a great job on my pedicure. I didn't have an appt but the wait wasn't very long. I will be going back in 2 weeks. One thing is they don't accept debit. Just cash, zelle and venmo
Long story short, the nail tech coughed in my face. We were both wearing masks but still, in a pandemic?! The long story is that I asked for a design they had ON DISPLAY and what he started doing was completely different than what was on the display. So I asked him if we could just wipe it off and do a solid color because I wasn’t liking the design, politely of course. I didn’t think it would be an issue because it was an easy fix and we weren’t too far into it, but he kept being pushy saying it was exactly like it (the design was “tie dye” as it said on the name and he was literally making X’s all over my nail, and he was putting my hand in the machine so it wasn’t going to get any smoother) after this he was clearly upset and talking badly because all his coworkers were looking over at us and at one point laughing. This is when he coughed loudly and what felt like on purpose without moving even slightly away from my face. It was all so humiliating and traumatizing. It’s my birthday and now I have to change all my plans because of this. Let alone the anxiety it has caused for me and my family. I’ll never go here again and please don’t go either.
So today was my first time trying them out. Wasn’t so sure do to EVERYONES reviews on it but .. decided to give it a try. I scheduled an appointment for me and my sister for full sets, we got there at 5 and they attended us quickly. My sister had gotten David to do her nails, and he seems pretty cocky and didn’t seem to care about what she had to say. Luckily, I had gotten Nancy to do my nails and wow, she’s very welcoming and makes sure you’re satisfied with your nails while in the process. Then later, David became more open and was more nicer than in the beginning, so thank God for that. Nanci really left my nails so nice!! And David left my sisters nails so beautiful as well! Recommend both of them, but for a more nicer person, I do recommend Nancy. Left happy ! The only thing I’d say about the place is that it’s a bit dirty, but everything else is good. You just need to know how to approach them in a respectful way.
The people here do not care about their customers. I had the worst experience today and will NEVER be coming back here. I had my appt at 5 for a full set so I got my pedicure by Viviana while I waited for David to do my manicure. The reason I did my apt at that time was only because he already had 4 unavailable. When David was ready for me to do my manicure it was past 6. I had done powder dip a month prior and he did not bother to take the powder dip off. So this time I came I told him if he could take it off because i would be getting a lighter color. He said no that if I wanted that done I should have asked since I came in. As a client it is his responsibility to ask me. Well he broke my real nail that I had grown out. So anyways he proceeded on doing everything without removing the powder dip. Once he put the color on you were able to see underneath it, and I told him that’s the reason why I asked to take it off! So now I had to change the color I had chose and they did not want to give me a discount. I’m very upset at the way David handled everything. He never listens to the customers and does whatever he wants!! It was very lazy of him to not want to do what I had asked for him to do. The lease he could do is own up that he was wrong but he didn’t it kept blaming me. That is no way to treat your customers.
Place Pictures
Daily Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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