Quick Facts About J N Nails
J N Nails Place has received a mix of positive and negative comments from customers, highlighting various strengths and weaknesses of the establishment. Let's analyze each comment to gain a comprehensive understanding of the salon's strengths and weaknesses.
One of the most common positive aspects mentioned by customers is the quality of the pedicures provided by the salon. Customers appreciate the excellent pedicure service and commend the staff for their expertise in this area. This strength indicates that J N Nails Place has skilled professionals who can deliver a satisfying pedicure experience.
Another positive aspect identified in the comments is the kindness of the staff and the friendliness of the owner. Customers appreciate the warm and welcoming atmosphere created by the employees, making them feel comfortable and valued during their visit. This strength suggests that J N Nails Place has a strong focus on customer service and building positive relationships with customers.
Customers also praise the work of a specific technician named Chi, who successfully fixed the customer's acrylic nails after a previous negative experience at another salon. This highlights the expertise and skill of Chi and suggests that J N Nails Place has competent technicians who can address and resolve nail-related issues effectively.
The availability of appointments and the importance of calling ahead to avoid long wait times are mentioned in several comments. This implies that J N Nails Place is a popular destination and may experience high demand. Although this indicates that the salon is well-liked and attracts customers, it also suggests a potential weakness in their ability to handle customer volume efficiently. Being understaffed can lead to long waiting times and potentially impact the overall customer experience negatively.
One negative comment highlights a traumatic experience where the customer received an aggressive clipping during her visit, resulting in pain and potential future nail complications. This incident points out a significant weakness in the salon's technician training or quality control. Customer safety and comfort should be a top priority, and incidents like this can severely damage a salon's reputation.
Another negative comment mentions disappointment with the quality of the acrylic nails, lack of attention to cuticle removal during a manicure, and the quick chipping of the polish color. These issues indicate weaknesses in the salon's attention to detail, quality control, and the durability of their products. Inconsistent quality can lead to customer dissatisfaction and a loss of trust in the salon's services.
A positive comment praises J N Nails Place for their cleanliness and overall good job. This indicates that the salon maintains a high standard of cleanliness and adheres to proper sanitation practices. A clean environment is an essential aspect of any nail salon, as it ensures the well-being and safety of both customers and employees.
Another positive comment highlights the salon's availability on Sundays and their ability to accommodate special occasions such as birthdays. This strength indicates that J N Nails Place offers flexibility in their operating hours and is willing to go the extra mile to make customers feel valued and catered to.
Finally, a negative comment describes a situation where a customer arrived before closing time and requested services but was turned away by the manager due to time constraints. This suggests a weakness in the salon's scheduling and management practices. Customers should be able to rely on the advertised opening hours and receive the requested services within these time frames. Inconsistent service, especially near closing time, can lead to customer frustration and a negative perception of the salon.
In conclusion, J N Nails Place has several strengths, including the quality of their pedicures, the kindness of their staff, the ability to resolve nail-related issues, cleanliness, availability for special occasions, and good customer service. However, there are also notable weaknesses, such as being understaffed, overlooking customer safety and comfort, inconsistent quality, and issues with time management and scheduling. Addressing these weaknesses will be crucial for the salon to improve customer satisfaction and maintain a positive reputation.
Best TL Reviews
I love this place! They give a really good pedicure. They get busy so you're best bet is to call before you go so you don't wait as long. The staff is so kind. The owner is the sweetest lady.
I literally won't go anywhere else ever again! Chi is the best! I went to another nail salon before (JJ nails) and they totally failed with my acrylics to the point where I could have gotten an infection, but Chi took the time to fix them and now they are perfect. Don't waste your time and money by going to another place, JN Nails is the best!
They are understaffed, so make sure to call ahead to be considerate and to make sure you'll have enough time (I think this is the main cause of the negative reviews I've seen because my experience has always been great).
The man who worked on my hands and feet was aggressive clipping. He cut deep both of my big toes on the SIDE and pulled the nail from my skin. I have trauma on both toes and fear paryonchia and ingrown nails. I verbally yelled out twice in pain. My hands are sore from his sanding the nails.
The design looks nice on both my toes and fingers but I will not go back.
I don't recommend this place, yesterday I went to make my nails in acrylic and I don't like it at all. you have to pay extra if you want a figure or design and they didn't look very well, I told her that I wanted manicure to remove my cuticles and they didn't, and the worst thing is that just one day after I get them, my color is falling ????????????????
And I don't bite my nails, try to fix it with a nail file, because the paint was getting up more and more????????????????
Great place to get your nails done. It is clean and they do good job
I LOVE JN NAILS! I am the type of girl that always goes to different salons in search of the best salon. I never found one I like enough to hook, line and sinker my business..... until I went into JN nails! The man who works there gives the best pedicures of all time (massage, pampering, nail color, etc).
They took care.of me and my little girl for our birthdays. Very clean, nice people, always professional, and best part is that they are open Sundays. Thank you for be available for us on Sundays
I stopped in nearly 3 hours before the posted closing time and requested a deluxe pedicure and dip nails. The pedicure was great until the tech didn't know how to use the polish I requested. Then the manager, who is apparently the only person who can do nails decided that it's now close to closing time so I will have to leave without getting my nails done. Of course, by this time it's too late for me to go somewhere else.
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J N Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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