Tan Lines (UV Beds And Spray Tans)

+1 316-529-1952

907 W 31st St S, Wichita, KS 67217 United States of America

Open Today: -

Quick Facts About Tan Lines (UV Beds And Spray Tans)

Tan Lines, a tanning salon that offers UV beds and spray tans, has received mixed reviews from its customers. While some praise its cleanliness, helpful staff, and great customer service, others express frustration with inconsistent opening hours and the lack of adherence to posted business hours. In order to provide an analysis of the strengths and weaknesses of Tan Lines, let's examine the comments in more detail.

Starting with the strengths, it is evident that cleanliness and sanitation are a priority for Tan Lines. Multiple customers mention the cleanliness of the salon, indicating that the staff maintains a clean and sanitary environment. This is an essential aspect of any tanning salon as customers want to feel comfortable and safe during their visits.

Another strength highlighted by customers is the helpfulness and great customer service provided by the employees at Tan Lines. They are commended for explaining the tanning process thoroughly and for being approachable and willing to answer any questions. This positive interaction enhances the overall experience for customers, making them feel valued and supported.

The new ownership of Tan Lines has also received praise from some customers. They appreciate the owner's friendliness, organization, and commitment to keeping everything in order. The replacement of bulbs in the UV beds is also mentioned positively, as it ensures the quality and effectiveness of the tanning experience. These aspects contribute to a more satisfying experience for customers.

Moving on to the weaknesses, one significant issue raised by multiple customers is the inconsistency in the opening hours of the salon. Several customers complain about arriving at Tan Lines during the listed opening hours and finding the salon closed. This inconsistency can be frustrating for customers who have planned their visits based on the posted company hours. In some instances, customers mention multiple occurrences of the salon being closed during regular opening times. This inconsistency can lead to wasted time, gas, and frustration.

Another weakness mentioned is the variation in the bulbs used in the UV beds. Customers report having to switch beds due to burned-out bulbs, resulting in noticeable lines and an inconsistent tanning experience. Consistency in the maintenance of equipment is crucial for ensuring a satisfactory tanning session for customers.

Furthermore, some customers express dissatisfaction with the staff's attitude when inquiring about different beds and prices. While a few employees are described as helpful, others are perceived as rude or dismissive. Consistency in customer service is essential to maintain a positive reputation and retain customers.

In conclusion, Tan Lines has various strengths and weaknesses. Its commitment to cleanliness, sanitization, and helpful customer service are notable strengths. The new ownership is also appreciated for maintaining cleanliness and providing an organized experience. On the other hand, inconsistencies in opening hours, the variation in bulbs used in the UV beds, and inconsistent customer service are perceived weaknesses. Addressing these weaknesses and improving consistency would contribute to a more positive overall experience for customers at Tan Lines.

Best TL Reviews

Very clean ..sanitary...and helpful and great customer service

Great place new bulbs. Nice employees. Will explain the process. No question is a dumb question. I wish the hours were earlier even a couple days a week. If ur looking for a comfortable tanning home. Tan Lines is it.

I must agree with the below comment. I have been coming to Tan Lines for years and as much as I love the beds and the girls who work there, it’s getting really annoying showing up at their opening time and no one being there. We pay for these beds and expect an employee to have the store open during the hours of operation that are posted on the door. As a matter of fact it’s Saturday 9/28, 10:16AM, and no one is here. Third time in the past month that I’ve shown up on a Saturday or Sunday and no one is here to open. Pretty disappointed.

**EDIT**

New ownership rocks!! He is super nice and keeps everything in order. His sisters who help from time to time, are also nice!! And always open when they say they will. I will be continuing to go back!

Every time I come here it’s a hit and miss with them being open. They never follow the hours posted. The beds have different ray bulbs so when I come into tan I have to flip and go to different beds because I get lines from lines from burnt out bulbs. Some women working here are very helpful others are very rude when you ask questions about different beds and prices. I’d come a lot more if they were consistent with hours. Please I work nights and come here when I should be sleeping and lose sleep when y’all are not even open. Very disappointing.

The new owner is absolutely awesome. He opens when he says he will be and the place is always clean. I like how the bulbs are always replaced so my tan looks amazing.

I am loving taking time for myself. Very relaxing. This salon is super clean, and everyone is so nice. I got a great deal on a tanning package. Getting ready for summer!!!

This place used to be amazing! Bought a monthly unlimited package for my husband and I so we can get tan before our vacation, I know we are in a pandemic right now but they are supposed to be open Monday-Friday, noon-8 P.M, today is the 3rd day in a row I have gone up there betweeb 3 and 4 P.M and NO ONE is there! Hours are posted on door, saying they should be there and no note otherwise. Getting really frustrated and mad! The least they could do is change their freaking hours to what they are going to work so at least we know!

Since new owners took over, they seem to be closed more than they are opened.

They also open late. Hard to plan on tanning when they are so inconsistent.

They do not stick to the business hours that are advertised. Nor do they alert customers to any advanced early closing which is often. Wasted time, and gas not to mention times I’m able to go so getting frustrated as s package was paid for.

Highly recommend calling before going.

DISAPPOINTING.