Quick Facts About No.1 Nails & Spa
No.1 Nails & Spa has received mixed reviews from customers, with some praising the salon for its fantastic service, skilled nail technicians, and relaxing atmosphere, while others have expressed disappointment with their experiences, citing issues such as poor quality gel manicures, attitude from staff, high prices, and subpar products used during services.
One of the strengths of No.1 Nails & Spa, as mentioned by several customers, is the skill and expertise of their nail technicians. One customer raves about Anna, stating that she does a fantastic job and consistently leaves them happy. Another customer mentions that the salon did an amazing job fixing their bad acrylic manicure from another place, reshaping and filing their nails wonderfully. This suggests that the salon has talented and experienced nail technicians who can rectify and improve the condition of customers' nails.
In addition to the technical skills, No.1 Nails & Spa has also been praised for its attentive and friendly customer service. Several comments mention that the staff is pleasant, patient, and eager to please. Customers have appreciated the attention to detail and the effort the staff puts into ensuring their satisfaction. One customer describes the salon as their number one place to relax and another notes that they always leave feeling like a whole new person. These positive experiences indicate that the staff at No.1 Nails & Spa goes above and beyond to create a welcoming and enjoyable environment for their customers.
Another area where No.1 Nails & Spa has received positive feedback is their additional services, such as massages and lotions during manicures and pedicures. One customer mentions being pleasantly surprised by the free massage during their nail drying time and another appreciates the use of soothing lotion and the feeling of being pampered. These extra touches add to the overall positive experience and contribute to the relaxation and satisfaction of the customers.
However, there are also some weaknesses that customers have pointed out about No.1 Nails & Spa. One recurring complaint is the poor quality of gel manicures. Multiple customers have mentioned that their gel manicures were not properly filed or shaped and had big globs of gel, making their nails look worse than before the treatment. This indicates that the salon may have some inconsistencies in the quality of their gel services and may need to improve the attention to detail and skill level of their nail technicians in this area.
Another weakness mentioned by a few customers is the high prices of the salon. One customer stopped going to No.1 Nails & Spa because they found it to be too pricey. While it is not explicitly stated whether the prices are justified by the quality of service, this feedback suggests that the salon may be on the higher end of the price spectrum and may not offer enough value to justify the cost for some customers.
Additionally, some customers have complained about the attitude of the staff and feeling talked about or given an attitude when making requests. This negative experience leaves a lasting impression and can deter customers from returning or recommending the salon to others. It is important for the salon to address any issues related to staff behavior and ensure that all customers feel respected and valued during their visits.
Lastly, one customer expressed disappointment with the products used during their spa pedicure, stating that the lotions were thin, watery, and had a strong, sugary fragrance. This customer also mentioned that one lotion even had glitter in it, which they found unappealing. This feedback suggests that No.1 Nails & Spa might benefit from reevaluating the quality and selection of products they use during their services to ensure customer satisfaction.
In conclusion, despite receiving both positive and negative feedback, No.1 Nails & Spa has several strengths such as the skill and expertise of their nail technicians, attentive and friendly customer service, and the inclusion of additional services like massages during treatments. However, they also face weaknesses such as inconsistent quality in gel manicures, high prices, issues with staff attitude, and dissatisfaction with the products used. By addressing these weaknesses and building upon their strengths, No.1 Nails & Spa has the potential to further improve customer satisfaction and maintain a loyal customer base.
Best TL Reviews
I came here because my daughter bought me a gift certificate. I'd never been here and of course had hopes they would do a good job. I saw Anna, and forget about a "good" job, she was FANTASTIC!!! I leave happy, every single time. I'm beyond happy I started coming here. My daughter gets her nails done here and loves them too. Listen ladies (of course some gentlemen too) we all know how hard it is to find a place that does our nails to our own perfection. Well, in my opinion, you will find that place here! There's plenty of girls and you WILL find yours! Massage awesome too! ❤???? Adding pics from this last visit. She made these perfect snowflakes free hand ❤
Has to be the absolute worst possible gel manicure I have had ever. They don't do hardly any filing before they apply new gel on. The gel had big globs. They weren't shaped or filed to look even. When I left it looked like I needed a fill in. My nails actually looked better before I came in. Anytime I asked for something I was given an attitude and felt like I was talked about. really wish I never set foot in this place :( I've never left a nail salon upset.
My first time here and they did an amazing job fixing what was a bad acrylic manicure from a place in Massapequa, which left my nails jagged. Along with sore cuticles and cuts on my fingertips.
They reshaped and filed them wonderfully. Used soothing lotion to massage my hands, and I wasn't expecting the free massage while my nails were drying. Compared to the other places I have been to, I felt pretty pampered here.
Update below
I have been going to this nail salon for years, it's always clean, I'm coming at the right time, I have never waited.
Staff is pleasant and is patient. I take my time choosing the best gel color for me.
Bit pricey, i stopped going, if you followed this review, I'm going to another place in Farmingdale, happier.
It was my first time going here and it’s gonna be my last. So I made appointment for 2 adults & 1 child with special needs so me & my friend got Tips done $50, toes done $25, bottom feet done $75 & I got the spa $45 and my daughter got a pedicure $15 and manicure $25 my whole bill came out to $302.00 at the end I’M Never going here again
Got a spa pedicure...I get the increased price but the products/lotions used were horrible. The lotions were thin and watery and had a very strong sugary fragrance; one product used even had glitter in it....feels like the lotions come from the dollar store. My skin felt so sticky when I left ; couldn't wait to get home and wash it all off. The pedicure was just so so and definitely not worth the money spent. I used to love this salon...not so anymore. One star for cleanliness
Always friendly, professional and eager to please! My no. 1 place to get into a relaxed mindset.
Everytime I go to number 1 nails in west babylon i leave feeling like a whole new woman Lol. I have been going there for a few years now and have never been disappointed. I always see Maggie for pedicures and Anna for powder gel manicures. Maggie Is amazing at powder gel as well. They are attentive, friendly, pay attention to detail, clean, and truly want you to leave happy with the services provided. Highly recommend !!!
No.1 Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot