Quick Facts About DaVi Nails & Spa
DaVi Nails & Spa has received both positive and negative comments from customers, which provides insights into the strengths and weaknesses of the establishment. To provide a comprehensive analysis, we will examine these comments and evaluate the various aspects of the business.
One of the strengths of DaVi Nails & Spa is the quality of their nail technicians. Many customers have praised the skill and expertise of the technicians, such as Thai, who consistently provides excellent service and does a neat job with the color and shape of the nails. This indicates that the salon has trained and experienced nail technicians who can meet customers' expectations. Additionally, a long-time customer mentioned Tom as the best technician they have encountered in their 8 years of patronage. This suggests that the salon has built a loyal customer base due to the professionalism and talent of their technicians.
Another strength is the affordability of the services offered at DaVi Nails & Spa. A customer mentioned that the salon provides reasonable prices and is the right spot to go for a good price without compromising the quality of the nails. This indicates that the salon has positioned itself as a cost-effective option in the market, attracting customers who are looking for value for their money.
However, there are also several weaknesses that have been identified by customers. One common complaint revolves around customer service and staff attitude. Some customers mention instances where they experienced rudeness from staff members, such as a nail technician named Selena, who was described as having a nasty attitude and in dire need of learning how to talk to customers. This indicates a lack of professionalism and customer-centric approach from certain staff members, which can negatively impact the overall customer experience.
In addition to attitude issues, there have been complaints about the timeliness of service. One customer mentioned that they had to wait for a long time, despite having paid for everyone, while others were attended to before them. This indicates a potential flaw in the salon's scheduling and appointment management system, which can lead to customer dissatisfaction and inconvenience.
Furthermore, there have been complaints about specific technicians who provided poor service. One customer mentioned Christine, who reportedly tried to forcefully remove an ingrown toenail, causing immense pain. This incident highlights a lack of proper training or attention to detail from certain staff members, potentially leading to physical discomfort and injury for customers. Moreover, the same customer mentioned that Christine took a personal phone call while working on their feet, indicating a lack of professionalism and focus.
Another weakness that has been mentioned is the language barrier. A customer commented in Spanish, expressing their disappointment with a technician who mistreated their sick 10-year-old granddaughter and charged them an adult rate. This incident suggests a lack of effective communication and understanding between the technician and the customer, which may result in misinterpretations and misunderstandings.
In conclusion, DaVi Nails & Spa exhibits strengths in terms of the skill and expertise of certain technicians, as well as the affordability of their services. However, weaknesses can be identified in terms of customer service, staff attitude, timeliness, and service quality. These weaknesses, if not addressed, can hinder the overall customer experience and potentially drive customers to seek alternatives in the market. It is crucial for DaVi Nails & Spa to address these weaknesses and ensure consistent quality and professionalism across all aspects of their business to retain and attract loyal customers.
Best TL Reviews
They would have got a 1star from me if it wasn't that they treated the rest of my family ok I guess. But the fact I paid for everyone and I was last to be completed and I waited on cold water during my pedicure well everyone else went before me. You would think that the person who is paying for everything would get the special treatment but unfortunately my money didn't matter to them because they assumed my mother was paying when that was not the case at all.
One lady was rude when I told her I wanted extra services for example I wanted two colors, callus remover and for someone to add more hot water while I wait for my turn.
Thai did my nails and everytime I come here he does my nails. He is quick, cool, nice and does the color neat and shape great ???? I think I will make him my new nail tech. ???? (sorry if I spelled the name wrong)
I have been a devoted customer to your St. Petersburg, FL location at the Walmart on US19. The nail tech who goes by the name Selena has the nastiest attitude in the store, she really needs to learn how to talk to customers! The nastiest attitudes and treatment that I have ever experienced! … and keep in mind every time that I’ve had a manicure & pedicure I have always tipped good for my services! Selena needs to learn how to treat customers or find another profession!
Hoy lleva a mi nieta de 10 años por que está malita de salud y quería hacerle un regalo la mujer que se sienta a la derecha sola que no usa uniforme como las demás la atendió. La trato mal y le cobro como adulto no quise discutir por mi nieta y su salud pero es tremenda desagradable y mal educada y lo peor que hace mal trabajo $39 dolores hoy le regale espero los aprovechen.
Never will I come back to this place. I was just in and Christine did my Pedi. She tried ripping my ingrown toenail out. It was so bad I screamed out. Never has she caused so much pain. She's lucky I didn't kick her. Also while working on my feet she took a personal phone call. There are too many nail salons in the area to go to this one. An hour later my toe is very painful. Stay away from her.
They always do my nails and toes. They are really good at it. This is the spot to go to get the right price and have your nails looking great.
Best nail place around!! Been a customer going on 4 years and always love my nails!!
Tom is the best I have been coming here for 8 years and I would not think of going anywhere else
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DaVi Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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Location
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