European Tanning Club

+1 313-789-8757

15228 Warren Ave, Dearborn, MI 48126 United States of America

Open Today: -

Quick Facts About European Tanning Club

The European Tanning Club has several strengths based on the comments provided. Firstly, many customers praise the quality of the tanning beds, mentioning that the bulbs are always new and hot. This indicates that the salon invests in maintaining their equipment to provide a positive tanning experience. Additionally, customers express satisfaction with the high pressure bed and claim to achieve amazing color from it. This suggests that the salon offers a variety of tanning options to cater to different preferences.

The atmosphere of the salon is frequently highlighted as welcoming and comfortable. Customers appreciate the friendly staff who are knowledgeable about tanning. This demonstrates that the salon focuses on customer service and ensures that the staff is well-trained to provide helpful information and assistance. Several comments mention that the staff members are sweet, nice, and friendly, pointing to the positive and professional demeanor of the employees. Additionally, customers appreciate the cleanliness of the salon, mentioning that the beds are clean and well-maintained. This indicates that the salon prioritizes cleanliness and hygiene, which is crucial for customer satisfaction.

Another significant strength mentioned in the comments is the treatment of employees by the owner. Multiple customers express that the owner treats the employees well, which keeps them motivated to provide excellent service. This suggests that the salon takes care of its employees, fostering a positive work environment, and ensuring that the staff remains motivated and dedicated to delivering exceptional customer service.

The salon also receives positive feedback regarding its customer service. Customers mention the great customer service provided by the girls working at the front desk. Many comments express satisfaction with the service and highlight the friendly and helpful nature of the staff. Additionally, there are compliments regarding the quick service with no wait time, indicating that the salon efficiently serves its customers.

In terms of weaknesses, one comment highlights a negative front desk experience. The customer complained about being put on hold for 20 minutes and ultimately being hung up on, which is viewed as unprofessional. While this may be an isolated incident, it indicates a potential flaw in the salon's customer service process. It suggests that the salon needs to work on improving its front desk service and ensure that such incidents are avoided in the future. However, it is essential to consider that this is only one negative comment among several positive ones.

Overall, the strengths of the European Tanning Club include their high-quality tanning beds, welcoming atmosphere, knowledgeable and friendly staff, cleanliness, and positive treatment of employees. These strengths contribute to a positive overall customer experience. However, the salon should address the weakness mentioned, focusing on improving front desk service to ensure that all customers have a consistently positive experience.

Best TL Reviews

My favorite tanning salon!! The bulbs are always new and hot:) I get amazing color from the high pressure bed. Atmosphere is welcoming and the staff here are all so sweet and extremely knowledgeable about tanning!

The girls that work there have great customer service, the place is very clean, never a wait.

The only place I will ever tan.

The owner treats his employees amazing and thats what keeps them motivated to give great service

They greet everyone that walks thru the door, and the beds are very clean

Never had a bad experience with European, my family are also customers there and they all love it too

Their front desk service is horrible. Left me on hold for 20minutes just to hang up on me. I called back because I was still in need of their services, but the woman began to argue with me on the phone. I’ve worked front desk for over 4 years. I understand things get busy at the front desk especially if you’re working it alone, but arguing with clients, yelling at clients, keeping clients on hold for 20min is unprofessional.

My friend brought me here because I didn't know anything about tanning or tanning salons. The girls there make you feel so comfortable, they are all very nice and helpful. Beds are clean and lights are kept up and they carry hemp tanning lotions. My go to!

Best Beds. Super Clean….Staff is very friendly….and prices are the best. Always great deals every month. The only place i will ever tan at.

10/10!!!!! The beds are amazing & my tan looks great!! Angela helped me out with all my questions and concerns and made sure I didn’t burn. Highly recommend

Been coming here for acouple years now and the service is just great. Very friendly and welcoming, Also does a great job keeping the place clean.

I totally would recommend this place to anyone. The nicest staff best tanning beds totally clean & not to mention how cute it is inside and the music is on point.