Beauty Nail Spa

+1 207-774-9335

29 Western Ave, South Portland, ME 04106 United States of America

Open Today: -

Quick Facts About Beauty Nail Spa

Strengths of Beauty Nail Spa:

1. Cleanliness: Multiple reviewers mentioned that Beauty Nail Spa is very clean. This is important for customers as they want to ensure that the salon maintains high hygiene standards.

2. Respectful service: Customers appreciate the respectful and professional treatment they receive at Beauty Nail Spa. This indicates that the salon prioritizes customer satisfaction and values their clients.

3. Timeliness: Customers have mentioned that Beauty Nail Spa is always on time and there is not a long wait for walk-ins. This is a positive aspect as customers appreciate efficient service and not having to wait for a long time.

4. Nail quality: Several customers praised the quality of the nails they received at Beauty Nail Spa. They mentioned being happy with their nails every time they visit the salon and receiving compliments on their manicures and pedicures.

5. Excellent customer service: Reviewers have mentioned that the staff at Beauty Nail Spa are nice, professional, and accommodating. This highlights the salon's commitment to providing a positive customer experience.

6. Attention to customer preferences: The nail technicians at Beauty Nail Spa take the time to ask if customers are happy with nail shape, size, color, and design. This shows that the salon values customer input and aims to fulfill their specific preferences.

7. Skillful technicians: Many customers have praised the skill of the nail technicians at Beauty Nail Spa. This indicates that the salon employs experienced professionals who can provide high-quality nail services.

Weaknesses of Beauty Nail Spa:

1. Inconsistent information: One customer mentioned that they received conflicting information over the phone regarding whether an appointment was required. This indicates a lack of clear communication within the salon, which can lead to customer dissatisfaction.

2. Overbooking appointments: A customer mentioned that they had an appointment scheduled but still had to wait for 30 minutes or more to start. This implies that the salon may overbook appointments, resulting in delays and inconvenience for customers.

3. Mediocre pedicure: One customer mentioned that their pedicure at Beauty Nail Spa was mediocre and that the polish was all over their skin. This indicates that the salon may not provide consistently high-quality pedicure services.

4. Lack of nail preparation: A customer stated that their nail technician did not properly prep the nails before applying acrylic, leading to a subpar result. This indicates a lack of attention to detail and proper nail care procedures.

5. Limited color options: A customer mentioned that Beauty Nail Spa does not have a nude color that matches darker skin tones well. This implies that the salon may have a limited range of nail colors, which can be a disadvantage for customers with specific preferences.

6. Wait times: A customer mentioned that Beauty Nail Spa can get busy, resulting in long wait times. This can be a drawback for customers who value prompt service and do not want to wait for extended periods.

Overall, while Beauty Nail Spa has several strengths such as cleanliness, respectful service, and skillful technicians, there are some areas for improvement including better communication, more consistent quality in pedicures, proper nail preparation, and a wider range of nail colors. Additionally, addressing wait times and avoiding overbooking would enhance the customer experience.

Best TL Reviews

At first I had a hard time finding a place that I was happy and satisfied with my nails.

but I got to tell you this is the place to go. I'm very impressed! They are very clean, very respectful, always on time, & walk-ins not a long wait. I love my nails every time. I only come to this place for now on.????????

I have been here a few times and each time has been amazing. They do such a great job and are nice, professional and accommodating. This past time in particular I think are the best nails I have ever gotten and believe this place should get the recognition they deserve! The service is awesome and the nail tech always asked if I was happy with nail shape, size, color, and design before moving on. I’m so so so so happy :)

Carmen did an amazing job with my nails. Considering they were all short and breaking I almost didn’t want any color... just natural. But I had been looking forward to getting something pretty for a wedding I was attending. My gel manicure looked beautiful! I received many compliments on both my manicure and pedicure. Will definitely return there to get my nails done!

Called and asked if I should make an appointment or if I can walk in, the lady on the phone said just walk right in. I showed up there and instantly they asked if I had an appointment and I replied saying that the lady on the phone said I did not need one I could walk in. They tell me there fully booked and can’t take anyone. This should have been said on the phone instead of me driving all the way there to get refused. Your staff should communicate better, and I will never come back to this place again.

I had an appointment set 3 weeks in advance but still had to wait 30 mins or more to start. I scheduled a mani and pedi. Pedi was mediocre at best, polish was all over my skin. Then my nails mani/full set acrylic short, she didn’t prep my nails at all. I don’t expect them to last more than a week. No dehydrator and no cuticle work done before she applied the acrylic, then she tried to dig under the acrylic at my cuticles which was painful. I told her this and she just said “relax. Don’t look.” My nails don’t look how I want them but I have an event to attend tomorrow so they will have to do. Probably won’t be back. Prices are low but the service definitely matches the price. (I brought in my own color acrylic, Valentino Beauty Pure brand, they don’t have a nude that matches darker skin tones well)

Great customer service, this is the first place in Portland that knows how to do my nails the way I like ???? VERY SATISFIED, would RECOMMEND AND WILL BE COMING BACK. ????

Thank you Vicki! You did a beautiful job on my dip manicure and my design! After to going to DK nails you nailed it..literally..Thank You! I will be back!

Nails by Haan (sp?), the gentleman with a top pony tail. Mani & pedi for $37. Gotta hit this place at the right time, other wise you will be waiting a long time. It's always busy. Nails look great.