Quick Facts About Creative Nails & Spa
Creative Nails & Spa has both strengths and weaknesses based on the comments provided. The strengths include convenience, quality service for some customers, and the ability to accommodate walk-ins. However, the weaknesses include poor quality of work, inconsistent pricing, lack of professionalism, and issues with customer satisfaction.
One of the strengths mentioned in the comments is the convenience of being able to take walk-ins. One customer mentioned that they were able to get their nails done without an appointment, showing that the salon is flexible and can accommodate spontaneous visits. This is a positive aspect for customers who prefer a last-minute option or have busy schedules.
Another strength mentioned is the ability of the salon to provide quality service for customers with thin and sensitive nail beds. This indicates that the staff is gentle and considerate when handling nails, especially for customers who have specific requirements or sensitivities. Providing a comfortable and enjoyable experience for such customers can help build loyalty and positive word-of-mouth recommendations.
Additionally, one customer expressed their satisfaction with the nails they received. They mentioned that their set of nails was exactly what they had been looking for and thanked the salon for the wonderful service. This indicates that the salon has the capability to fulfill customer expectations and provide satisfactory results.
However, there are several weaknesses identified in the comments. One common complaint is the poor quality of work. One customer had a negative experience with a nail technician who did not properly prepare their nails and used incorrect products, resulting in a terrible-looking set of nails. Another customer mentioned that their set of nails did not even last five days before needing repairs or removal. These comments highlight the lack of attention to detail and skill in performing nail services.
Another weakness mentioned is the inconsistent pricing. One customer complained about being quoted $20 for a pedicure but being charged $40. Another customer mentioned that they were charged a higher price for a full set of nails even though the requested design was not followed. Inconsistent pricing can lead to customer dissatisfaction and a lack of transparency in the salon's operations.
Professionalism is also a concern based on the comments. One customer mentioned that they did not see any credentials displayed in the shop, indicating a lack of transparency and professionalism. Additionally, another customer mentioned that the nail technician hurt them during a massage, demonstrating a lack of attentiveness and care.
Lastly, a few comments mentioned dissatisfaction with the service provided. One customer mentioned that they did not like the final result of their nails and would not recommend the salon. Another customer stated that they would not return due to the poor quality of work. These negative experiences can lead to a decrease in customer loyalty and potential negative reviews or word-of-mouth spread.
In conclusion, Creative Nails & Spa has both strengths and weaknesses. The strengths include convenience, quality service for some customers, and the ability to accommodate walk-ins. However, the weaknesses include poor quality of work, inconsistent pricing, lack of professionalism, and issues with customer satisfaction. It is important for the salon to address these weaknesses in order to improve customer experiences and maintain a positive reputation.
Best TL Reviews
Auntie did me wrong. If I could give zero stars, I would!
Went in to get a nail fixed, nothing too crazy, just needed to get by til my next mani. I felt bad because the shop was dead so I got a whole new set of dip. Idk where she went to school but this is the worst set I've ever had. 1st red flag: she brought out a bowl of acetone, instead of cotton and some foil. 2nd red flag: didn't take time to prep my nails. 3rd red flag: She didn't even use the right products with the powder; some type of base and top coat combo smelled like crazy glue... so my nails look terrible. 4th and final red flag: I didn't see credentials on display anywhere in the shop. Never coming back to this place again. Stay away Sis!
I really don’t like leaving bad reviews but omg my nails do not look good. I don’t recommend
They took me without an appointment and my nails still look good 7 days later! I have thin, sensitive nail beds and they were very gentle.
I asked for pink nails. They gave me purple. I was quoted $20 for a pedicure and was charged $40. I will not be back! Below is what I received vs. what I asked for.
You’ll get a set that doesn’t even last five days you’ll go back and they’ll still want to charge you for them to be fixed or removed.
I have tried so many nail salons in the area, I finally found this place! I loved, loved, loved my set of nails. Exactly what I have been wanting since I relocated!.
Definitely my go to spot!.. Will not go anywhere else for my nails!
Thank you for such a wonderful service!
Showed a picture of the nails I wanted they based the price of that which was 85 didn’t even go through with the picture cause the designe was too hard for him took my mother too she wanted mood change colors told her thats what she was getting instead just got blue gel but all in the end still got charged full price 135 for the a plain full set and my moms non mood changing full set
Over all happy with experience. Tried something different with nails. She only hurt me during massage but when she noticed my flinch she asked if it hurt then went a little softer
Place Pictures
Creative Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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