Quick Facts About J & J Barber Shop
J & J Barber Shop has received a mix of positive and negative comments, highlighting various strengths and weaknesses of the place. These comments can provide valuable insights into the overall performance of the barber shop.
Starting with the strengths, one recurring theme is the positive experience with Mrs. June. A customer who has been seeing her since they were 12 years old praises her expertise and states that they wouldn't go to anyone else. This indicates that Mrs. June has built a strong reputation and a loyal client base over the years. Additionally, another customer loves the ladies at the shop and states that it is the only place they trust with their beard. This suggests that the staff at J & J Barber Shop excels in providing beard grooming services.
Another strength highlighted in one of the comments is the down-to-earth nature of the staff. One customer describes their experience as the "best they've ever had" and appreciates the old-school service provided. The openness of the staff to go above and beyond by reopening the shop after closing hours to accommodate a customer and their autistic son reflects their dedication and commitment to customer service. This exceptional level of service, combined with a great price, creates a unique and positive experience for customers.
Furthermore, one customer points out that a specific barber, Yvonne, provides excellent haircuts in a fast manner at an affordable price. They specifically mention the added bonus of a shoulder massage. This comment suggests that J & J Barber Shop has skilled barbers who can efficiently deliver quality haircuts at a reasonable price, attracting customers who appreciate both speed and skill.
However, several weaknesses have also been highlighted in the comments. One customer expresses dissatisfaction with the haircut and beard shape-up they received, claiming it was a "horrible experience." They mention that they had to go home and fix it themselves. This negative experience could be an indication of inconsistency in the quality of services provided at the barber shop, damaging its reputation and potentially driving customers away.
Another weakness mentioned by a long-time customer is that the staff sometimes fails to listen to their customers. While they had been a loyal customer for years, they eventually felt the need to move on due to this issue. This comment suggests a lack of attentiveness and customer focus, leading to customer dissatisfaction and potentially losing long-term clients.
The comment regarding J & J Barber Shop's inability to cater to textured hair highlights a significant weakness. By refusing to serve African American hair, the shop limits its target market and potentially alienates potential customers in the neighborhood where it is located. This exclusionary policy could create a negative perception among customers and hinder the growth and success of the business.
In conclusion, J & J Barber Shop has strengths in the form of dedicated and trusted barbers, excellent beard grooming services, down-to-earth staff, exceptional customer service, and skilled barbers capable of providing fast haircuts at an affordable price. However, weaknesses include inconsistent service quality, a lack of attentiveness, and an exclusionary approach towards serving customers with textured hair. Analyzing these comments can help J & J Barber Shop identify areas for improvement and capitalize on their strengths to enhance their overall business performance.
Best TL Reviews
Mrs June is awesome! I’ve been seeing her since I was 12 years old! I’m now 50 and wouldn’t use anyone else!! Love her!!!!!!!
Horrible experience. Went in for a hair cut and beard shape up. Hair is jacked up so is my Go T is jacked . Now I have to go home and do it all myself and try to fix it. Don't go here.
The staff are great people, but sometimes they just don’t listen. I was a customer for years but I had to move on.
Ummm not for people with textured hair. I sent my boys with my boyfriend and they told him they don’t do African American hair. I gave 3 stars cause apparently they were nice about it. I think maybe they should put that on Google or something so people don’t waste their time driving there.
I love the ladies here and it is the only place I trust with my beard
Best experience I've ever had. Very down to Earth people there. They provide some old-school service I've not had anywhere else. I arrived just after they closed, they reopened and spent an hour with me and my son (who is autistic). I got a haircut, massage, beard trim and a shave. All at such a great price and I got to watch the Braves play on TV during my cut. I don't see how anyone can beat it.
My son requires a lot of attention and patience. I was prepared for it to be a big ordeal, but they took their time with him and helped him feel at home. When we left he indicated he liked his haircut and wanted his next haircut to be with them.
Finally found a lady who can cut my hair fast and do an excellent job! Just charges $10 and she gives you a shoulder massage! Can't beat it! Ask for Yvonne. And be a generous tipper. Believe me she's worth it!
For a barbershop in the middle of a mostly black neighborhood, they don't cut black hair! Go figure
J & J Barber Shop Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places