C & P Beauty Supply

+1 901-323-2419

2268 Lamar Ave, Memphis, TN 38114 United States of America

Open Today: -

Quick Facts About C & P Beauty Supply

C & P Beauty Supply has both strengths and weaknesses based on the comments provided.

Strengths:

1. Wide Range of Products: Many customers commented on the fact that C & P Beauty Supply always has what they need. This indicates that the store carries a wide range of beauty products, catering to different hair and nail needs.

2. Helpful and Friendly Staff: Several customers mentioned that the staff at the store were helpful, professional, and nice. This indicates that the employees are knowledgeable about the products and are willing to assist customers in finding what they need.

3. One-Stop-Shop: One customer mentioned that they loved the fact that they could buy a lace front wig and also get it styled at the in-store salon. This suggests that C & P Beauty Supply offers additional services, making it convenient for customers to get all their beauty needs met in one place.

Weaknesses:

1. Double Charging and Refund Issues: One customer mentioned that their card was charged twice and the store refused to refund the extra charge. Instead, they were instructed to dispute the charge with their bank. This indicates poor customer service and a lack of responsibility for their mistake.

2. Disregard for Loyal Customers: Another customer commented that C & P Beauty Supply does not care about loyal recurring customers. This implies that the store may not value customer loyalty or take steps to retain their regular patrons.

3. Lack of Organization: A customer mentioned that the store was disorganized and messy, making it difficult and time-consuming to find products. They stated that they preferred another location of the store where it was more organized and cleaner. This suggests a possible lack of attention to maintaining the store's cleanliness and organization.

In conclusion, C & P Beauty Supply has strengths such as a wide range of products, helpful staff, and the availability of additional services. However, they also have weaknesses including issues with double charging and refunds, a disregard for loyal customers, and a lack of organization in the store. These weaknesses can have a negative impact on the overall customer experience and may need to be addressed in order to improve customer satisfaction.

Best TL Reviews

Charged my card twice and says they can’t refund. Told me to dispute the charge and now I have to wait up to 1 week for a new card. Does not care about loyal recurring customers

I'm 43 and my mom has been going to this beauty supply since I was a little girl. They always have what you need and yes very helpful and full of smiles.

I love it here there's never a bad experience always great service with smiles

Thanks to the young lady for helping me find the product,I was looking for. Even though it was right in front of me. ????????

It was nothing neat or organized at all in this store. One of the guys had an attitude when explaining to him what hair products I was looking for. He finally found it but took him a minute. Yes with the mess in that store it's not surprising. Just clean the store up so you can find things in less time. I went to their other location which was a lot much organized and cleaner. I will drive the extra miles to save a headache from a disarrayed store.

Loved the fact that I could buy my lace front wig and then go the mini in-store salon ????‍♀️ ; the ladies had great prices for lace wig application and they actually know how to style the wig & add the best baby hair$. One-Stop-Shop

The lady and man that work here are very helpful professional and nice, i really enjoyed my experience here, literally everything you need hair wise and nails is here, definently will be shopping here again.

ALWAYS FIND WHAT I NEED AT LAMAR STORE