Southwend Laundromat

+1 573-336-3007

222 Old Rte 66 #2, St Robert, MO 65584 United States of America

Open Today: -

Quick Facts About Southwend Laundromat

Southwend Laundromat has a number of strengths and weaknesses based on the comments provided.

One of the strengths mentioned is the speed and efficiency of the washing machines. One customer mentioned that the 4 load machines were faster than the speed of light. This indicates that the machines are quick and can handle large loads, which is a positive aspect for customers who have a lot of laundry to wash. Additionally, the fact that the dryers were able to dry two quilts in three cycles shows that they are effective and efficient at removing moisture from clothes and other items.

Another strength mentioned is the cleanliness of the place. One customer noted that the laundromat was fairly clean and had a restroom. This is important as cleanliness is a major factor for customers when choosing a laundromat. A clean environment can also contribute to a more pleasant and comfortable experience for customers.

The laundromat also receives positive feedback for its customer service. One customer mentioned that the staff was friendly and accommodating, and another mentioned that the locals assured them it was the best in town. This indicates that the staff is helpful and provides a positive experience for customers, which can contribute to customer loyalty and positive word-of-mouth.

However, there are also some weaknesses mentioned in the comments. One recurring complaint is the high cost of using the machines. One customer mentioned that the dryers cost 75 cents for 8 minutes, and another mentioned that the cheapest washer is $4.50 and it takes about 25 minutes per load. This indicates that the laundromat may be more expensive compared to other options in the area. This can be a deterrent for customers, especially those on a tight budget.

Another weakness mentioned is the broken change machine. One customer mentioned that it has been broken for months and the owner hasn't fixed it. This can be a major inconvenience for customers who need change to operate the machines. It suggests a lack of attention to customer needs and a potential lack of maintenance at the laundromat.

The laundromat also appears to have issues with some of its machines. One customer mentioned that one of the large load machines ate their money and did not work. Another mentioned that the only speed queen large load washer in the middle aisle also ate money. These malfunctions can be frustrating for customers and can result in wasted time and money.

In conclusion, Southwend Laundromat has strengths such as efficient washing machines, cleanliness, and friendly staff. However, weaknesses such as high prices, a broken change machine, and malfunctioning machines detract from the overall customer experience. These factors should be taken into consideration when evaluating the strengths and weaknesses of the laundromat.

Best TL Reviews

I went there to wash two quilts for my wife. I used two 4 load machines to wash each one separately. $5.50 each but those machines are faster than the speed of light.

The dryers were 75 cents for 8 minutes. I did both quilts 3 times and they were dry.

The place was fairly clean and has a restroom. A little better than average I think.

It’s always dirty when u come in . The change machine has been broken for months and they won’t fix it. They need new ownership that cares for the place.

Expensive laundry mat… 50cent for 3 minutes of drying… and then the cheapest washer is $4 but it doesn’t fit a lot. It takes about 25 minutes a load. The large load machines at $6.25. It was clean but it was pricey… one large load machine also ate money and never ran. There wasn’t a sign on it. It’s the only speed queen large load washer in the middle isle. The couple that was in there told me they put $8 in it before the gave up.

Almost didn’t come because of the reviews. It is clean and well kept on the interior with most machines working and in good and clean condition. Meets expectations of a coin laundromat.

Great spot. No nonsense. Machines work. Old school play area they'll unlock if you ask. Great hours. Used it passing through but the locals who came assured me it's the best in town.

I thought the bill exchanger was a change machine which wouldn’t have been a issue if it didn’t eat my $20 and not dispense my 20 back or 5s so I am just out $20.

Clean and everything worked as it should. Had an area for kids. Air conditioned. The only part that was a new thing for me was that it cost .50 to start the dryer and you get 3 minutes for each quarter after that. Travel 8 months of the year and that is the first time I have seen that. Its usually 1 quarter and 5-7 minutes. Everything was dry in 18-21 minutes.

Great place to do laundry always have clean great friendly staff good prices and always meet new people in the area everytime I go I have never had any problems and highly recommend this laundry mat for anyone