Quick Facts About La Nails & Spa
La Nails & Spa has both strengths and weaknesses based on the comments provided. Some strengths include their attention to detail and quality in their manicure and pedicure services, their ability to fix mistakes quickly and efficiently, their friendly and welcoming atmosphere, and the skill of certain employees. On the other hand, there are some weaknesses such as poor service and lack of response from the owners when faced with a complaint, issues with eyelash extensions causing infections and swelling, and inconsistent quality in nail services such as nails bleeding and cuts.
One of the strengths mentioned by a customer is their love for La Nails & Spa's manicure and pedicure services. This indicates that the salon provides high-quality services and pays attention to getting the nails done right. Another customer also praises the salon for fixing their lashes and doing a beautiful job, thereby highlighting the skill of certain employees. Additionally, the comment about the amazing vibe suggests that the atmosphere at La Nails & Spa is friendly and enjoyable.
However, there are some weaknesses reported in the comments. One customer warns against getting eyelash extensions at this place due to the risk of infections and swelling caused by the glue used. This indicates that the salon may not have proper techniques or products for eyelash extensions, leading to potential health issues for customers. Another customer had a negative experience with false nails, with bleeding nails and soreness, indicating that the salon may not prioritize the comfort and safety of their customers.
Another weakness highlighted is poor customer service and lack of response from the owners when faced with a complaint. One customer mentioned that they reached out to the owners to rectify a poor manicure experience but received no response, indicating a lack of accountability and customer care. Additionally, the same customer faced repeated issues with the gel manicure, including the polish falling off, multiple visits for repairs, and lack of communication between employees regarding the problem. This reflects a lack of attention to detail, inconsistency in service quality, and a disorganized approach to addressing customer concerns.
It is important to note that while most comments reflect weaknesses, there are also some positive experiences shared. Some customers enjoyed their pedicures and praised specific employees, Bela and Rhona, indicating that these individuals provide exceptional service at La Nails & Spa.
In conclusion, La Nails & Spa has strengths such as attention to detail, the skill of certain employees, and a friendly atmosphere. However, they also have weaknesses including issues with eyelash extensions, inconsistent quality in nail services, and poor customer service and responsiveness from the owners. These weaknesses may impact the overall customer experience and satisfaction with the salon.
Best TL Reviews
Love going to them for man8cure and pedicure ????. They were very into getting my nails done right...
I got lashes on Tuesday and my eye is now swollen north oaks said I have several cyst of infections where the glue was laid for the eyelashes do not go here for eye lashes unless you want to walk around looking like a bee stung you in the eye .
I wouldn’t to head false nails done at this place at the top of the bed of my nails they have made everyone of my nails bleed underneath on the sides my nails are sore and I have cut on the sides of them. I had told the person that they were hurting me and they continued on both hands I have cuts at the top of my nails. I do not recommend this place. I’ve had my nails done before this is not a place that I recommend that anybody go to
I was in a hurry on my way to work and knowing this they fixed it and did a beautiful job....my lashes looked better then the first place I went to. She was super nice. Definitely recommend
I love them so much they take their time and the vibe is amazing ????????
i always ways come here for lashes but when the lady does them she just adds more glue to them instead of fixing them so the next day it was messed up again
I started writing this review about a week or two ago however I decided since I had received such poor service I would write to the owners first and ask them if they wanted the opportunity to make it right. It’s been ample time and I have yet to have heard from them. So what happened was… I went in & got a gel manicure on my own nails. With a gel manicure I always have to have it removed & or redone because it stays on and simply grows out. However this time I went in on a Saturday morning and by the afternoon I was back there requesting repairs. The nail polish actually fell off my nails as if it were a sticker. They fixed it after a wait of 25 minutes and I left. Monday the same thing happened, I called and they recommended I come in Tuesday. I went in Tuesday & had to wait 40 minutes to have it fixed even though they knew I was coming. More fell off on Wednesday I went back Thursday, they were so busy it was going to be about a 45 minute wait so I made arrangements to go in Friday morning asking the woman what time would she be there she said 9 o’clock, she showed up at 9:30. I had them fixed yet again not understanding why they weren’t simply changing the paint since there where so MANY issues with this manicure. By Friday afternoon three more fell off. Over the weekend the remainder of them all fell off. Even though I spoke to three different employees not one of them would approach the owner in regards to the issue I was having. It seemed as though they were afraid to approach the owners. All that money and all my time and I ended up with nothing but grief and no nail polish. I would definitely not recommend this nail salon not solely based on the poor paint but mostly because they were given the opportunity to correct this error and simply CHOOSE not to with ample opportunity. How sad & pathetic.
I always enjoy comming in for pedicures, Bela and Rhona are the best
La Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
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