Quick Facts About S&S Beauty Supply
S&S Beauty Supply Place is a beauty supply store that seems to have a mix of positive and negative experiences from customers. Let's analyze the strengths and weaknesses of this establishment based on the comments provided.
Starting with the strengths, one aspect that stands out is the great product selection. The first comment mentions finding natural ingredients vegan items made in Colorado, Texas, Canada, and more. This suggests that S&S Beauty Supply Place offers a wide range of products from various locations, providing customers with options and choices when it comes to beauty products.
Another strength highlighted in the comments is the friendly and helpful staff. One customer had a great experience with the owner and staff, finding them to be welcoming and supportive. This positive interaction creates a good impression and encourages customers to recommend the store to others. Additionally, the comment about taking customers' temperatures and ensuring hand sanitization shows that the store is taking safety measures seriously, which is crucial during these times of COVID-19.
However, the weaknesses of S&S Beauty Supply Place are also apparent. The most significant issue seems to be the poor customer service. One customer had an extremely negative experience with the owner, who was reportedly disrespectful and yelled at them when they raised concerns about purchasing the wrong hair color. This incident reflects a lack of professionalism and customer care, which can deter potential customers and harm the store's reputation.
Another weakness mentioned in the comments is the lack of helpfulness from the store employees. One customer noticed that the staff didn't seem helpful to another lady who had questions. This indicates a potential lack of knowledge or training among the employees, which can create a negative shopping experience for customers.
It is also worth noting the comment about the absence of employees of color in a store catering primarily to women of color. While it does not directly reflect the store's strengths or weaknesses, it does raise concerns about representation and inclusivity within the establishment.
Furthermore, there is a complaint about the quality of the products sold at S&S Beauty Supply Place. One customer bought a product that turned out to be fake, and they express frustration over being sold a falsely labeled item. This raises questions about the store's quality control processes and sourcing practices. Selling fake products can seriously damage the store's credibility and trustworthiness among customers.
Overall, S&S Beauty Supply Place has strengths in its product selection and friendly staff, but it faces significant weaknesses in terms of customer service, staff knowledge, quality control, and inclusivity. Addressing these weaknesses would be crucial for the store to improve its overall reputation and customer satisfaction.
Best TL Reviews
Great product selection, I coud found natural ingredients vegan items made in Colorado, Texas, Canada and more.
Este beaty es excelente. Encuentras variedad de productos para la belleza y a muy buenos precios.
DO NOT WASTE YOUR TIME COMING HERE!
Worst customer service ever! The owner was yelling at me because his employee advised me to buy the wrong hair color. When I complained and told him that the hair wasn’t my hair color. He was yelling at me at the store and told me that it was my responsibility that I should have checked. I’m sorry if I don’t have a masters in hair products. Clearly he and his employees don’t either because the employee told me that they were sure that my hair color was a 2 when it wasn’t. The owner was very disrespectful!
You are giving these people clientele and your money and they treat you like trash. Never again will I ever set my foot in this store ever again. I would rather shave all of my hair off than to ever come back here.
I had a great experience at S&S Beauty Supply. The owner and staff was very friendly and helpful. I would definitely recommend this location to my family and friends.
There was lots of variety here. Lots of oils which I like. The people in the store didnt seem to helpful to the lady that was there asking questons. It looked to be owned by oriental people. I am from the south and most stores have one or 2 people of color working in the store to answer customers questions since most of the products sold here are catering to women of color but I didnt see anyone but and older gentleman walking the floor and an older woman at the register both not of color. I knew what I wanted so I was in and out.
Average beauty supply store, but they sell alot of old school products for the older ladies out there. Actual hair grease. Not alot of quality hair care products for natural hair.
If i could give zero stars i would. I use to shop here all the time. i recently purchased Mizani products from them one of which was a $34 thermasmooth shine extend anti-humidity spritz. i was getting ready t use it when i noticed the product looked off and smelled like straight alcohol. After doing further research i realized i was sold a fake product. Not only could i not find the bottle i was sold anywhere online but the labels on the bottle i was sold have no trademark labels. This is extremely frustrating that i have to sit with a product that is being falsely labeled. I would recommend not buying from them at all. They acted like they didn't know what i was talking about. Don't let these people fool you
My favorite beauty supply store!!! Very kind owner always ready to greet you with a smile and kind words. Also they take your temp before you enter and make sure you sanitize your hands, so felt very safe shoping there.
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S&S Beauty Supply Info
Amenities
Service options
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In-store shopping
Planning
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Quick visit
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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