Quick Facts About KCA BARBERS/Next Level Barbershop
KCA BARBERS/Next Level Barbershop has received a mix of positive and negative reviews. Based on the comments provided, there are several strengths and weaknesses that can be identified.
Starting with the strengths, it is clear that some customers have had positive experiences with the barbershop. Multiple comments mention that the staff is friendly and provides a comfortable environment. This indicates that the barbershop has succeeded in creating a welcoming atmosphere and ensuring customer satisfaction. The cleanliness of the place is also mentioned positively, which indicates that the barbershop takes hygiene seriously.
Additionally, several customers praise the quality of the haircuts they received. They mention that the barbers are skilled and deliver satisfactory results. This demonstrates that the barbershop has competent staff who can meet the customers' expectations when it comes to haircutting expertise.
Another strength highlighted in the comments is the affordability of the services. Customers mention that the prices are reasonable, especially given the quality of the haircuts. This can be a significant advantage for the barbershop as it attracts customers who are looking for value for their money.
Moving on to the weaknesses, the most common complaint mentioned in the comments is poor communication and customer service. One customer claims that a barber lacked basic communication and comprehension skills. This resulted in an unsatisfactory haircut and a disrespectful and rude response when the issue was brought up. Another customer mentioned feeling uncomfortable due to the lack of greetings and communication from the staff. These comments indicate a significant weakness in terms of customer service, which can severely impact the reputation of the barbershop.
In addition to poor communication skills, there are also mentions of a lack of professionalism. One customer expresses doubts about a barber's licensing and training, stating that the haircut they received was the worst they had ever experienced. This indicates a weakness in terms of ensuring that all barbers are qualified and capable of providing quality haircuts. Another customer suggests that the employees should be more attentive and proactive in taking customers and providing service. This highlights a potential issue with the overall management and training of the employees.
Furthermore, one customer mentions a lack of enthusiasm from a specific barber. This can be seen as a weakness in terms of consistency across all staff members. It is important for the barbershop to ensure that all employees display a positive attitude and provide the same level of customer service.
Overall, KCA BARBERS/Next Level Barbershop has strengths in terms of friendly staff, a comfortable environment, quality haircuts, and affordable prices. However, weaknesses related to communication, customer service, professionalism, and consistency in employee attitude are apparent. It is essential for the barbershop to address these weaknesses to maintain a positive reputation and ensure customer satisfaction.
Best TL Reviews
Mark doesn’t have ANY basic communication or comprehension skills what so ever. My bf asked for an undercut and a TRIM off the top and this man buzzed the center of his head down to a 4. When we asked for him to fix it because we were very un pleased with the cut he was incredibly disrespectful and rude saying he “didn’t understand what we wanted in the first place”. He then continued to buzz his head further. We left with half of his head buzzed and had to get it fixed else where. Never ever would recommend this barber. Horrible service.
I think this is the best barbershop in town in terms of the quality of the haircuts they give. Most of the barbers are really nice guys and try their best to listen to their customers requests while showing a positive attitude. But recently I went to a different barber that I’ve never seen before, and I didn’t really get a good vibe from him. It seems as if he didn’t want to cut my hair and he spoke in an annoyed and uninterested tone. There’s a chance he was just having a bad day, but I probably wouldn’t go to him again.
I take my son here. The guys are great! Friendly environment. Clean place. Highly recommend
I was so excited because I had seen such amazing reviews and heard great things about this place and decided to take my 3 year old in for a haircut. Granted I came in 45 mins before closing time but I walked in and pretty much everyone just stared at me. No one introduced themselves or said hi. Then I just said I was there for a haircut for my son and what I wanted and one of the guys says “can someone take him? Sorry I just cleaned up my station” no one really even attempted to get up to take us and then after staring for like 30 awkward seconds someone stood up and motioned to take my son. He never spoke a single word to him or me. And I ended up paying like $20 with tip for a haircut. The cut itself was cute but the service made me so uncomfortable I don’t think I would ever return. I’m looking for another Barber in the area. I just urge the owners to be careful how the employees treat the customers. I appreciate that they have all these great reviews which means many of you have had great experiences I’m just sad I couldn’t be one of them.
Great experience my first time in the shop. Staff is friendly and shop is clean and comfortable. Mark R. gave me a great cut and made sure I got what I wanted. Highly recommend!!
Went in for a haircut and got hands down the worst haircut I've had in my life. Idk if the guy Julian who cut my hair was licensed. Had to go somewhere else immediately after to get it fixed, and I still have to wait for three spots on my head to grow out from what he did. Seems like they hired the guy without doing an interview or any type of training. I get that people need to learn, but not on my head for 20 bucks. The guy was nice and all but definitely needs immense training.
We see James. He cuts my 12 yr old son's hair. James does an incredible job & very precise & professional. The environment in the barbershop is great too.
I take my 6 year old son here and love it. He always looks good and gets tons of compliments. The price isnt bad at all especially for the quality of the cut. And i don't feel totally awkward and out of place being a woman. Highly recommend!
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KCA BARBERS/Next Level Barbershop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
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