Quick Facts About KSC Nail
KSC Nail place has received a mix of positive and negative comments from its customers. In order to evaluate the strengths and weaknesses of the nail salon, we will analyze the comments and categorize them accordingly.
Strengths:
1. Long-lasting and durable nails: One customer mentioned that their dipping powder nails lasted for more than three weeks without any issues. This indicates that the salon provides a high-quality service and ensures that their nail treatments have longevity.
2. Good customer service: Multiple comments mentioned the friendly and welcoming atmosphere of the salon. Customers appreciate the personable and talkative nail technicians, creating a positive and comfortable experience for them.
3. Thorough job: A customer mentioned that the salon does a thorough job, indicating that the staff pays attention to detail and ensures that customers are satisfied with the results.
4. Fair pricing: According to a review, KSC Nail place offers fair pricing for their services, making it affordable for customers to maintain their nails.
Weaknesses:
1. Inconsistent quality: One customer had a negative experience with their nails, mentioning that they broke off within a day of getting them done. This indicates that there might be a lack of consistency in the quality of the nail treatments at the salon.
2. Lack of attention to detail: In a negative review, a customer mentioned that their nails came out uneven and the design could have been better if the technician had left the nails longer. This suggests that the staff might not pay attention to individual customer preferences or take the necessary steps to ensure a precise and satisfactory result.
3. Poor customer service: Another negative comment mentioned a poor customer service experience. The customer's nail appointment was delayed, and the staff was dismissive and unhelpful when the customer's nails popped off. This signifies a lack of professionalism and attentiveness toward customer concerns.
4. Uncomfortable experience: A customer mentioned that the water used for their pedicure was initially ice-cold and the salon refused to warm it up. This indicates a lack of attention to customer comfort, which can negatively impact the overall salon experience.
Overall, KSC Nail place has several strengths, such as long-lasting nails, good customer service, thoroughness, and fair pricing. However, the salon also exhibits some weaknesses, including inconsistent quality, lack of attention to detail, poor customer service, and a potentially uncomfortable experience for customers. Addressing these weaknesses and focusing on enhancing the quality and professionalism of their services can greatly benefit the salon and improve customer satisfaction.
Best TL Reviews
This nail salon is amazing. I’ve been going to Nga at KSC Nails for almost a year now. I get dipping powder done and can go 3+ weeks between appointments! No lifting, no broken nails. I can honestly say I go to THE BEST nail salon around. And I drive over an hour to get there! Thank you, KSC Nail!
I really hate to be a person to leave a not so good review, however I feel like I need to. I was a first timer when I went here on New Years Eve. I just went to try somewhere different and I heard good things! The lady who did my nails was very nice, personable, and talkative. I just had her do a simple dip nail with tips, in a pink color. She did my nails at a good pace, only taking about 40 minutes. I thought she could have dipped my nails a few more times because they were a tad bit translucent, however that’s besides the point now. I thought my nails looked decent, until the NEXT DAY when two of my nails broke off. I was just confused on how they broke so fast, then the day after that, two others broke off. Now, it is the third day with these nails and only have nearly half of them on. I’m just very disappointed in the quality and wearing time of these nails.
Welcoming and friendly. Good atmosphere, fair pricing, and they do a thorough job. Owner-operated and family-owned (she's A+). She wants everyone to leave happy, so don't be afraid to speak up!
Excellent place! Did opal dip and they turned out perfect!
This was the worst experience I have ever had at a nail salon. I personally go to relax when I am getting a pedicure and acrylic nails. I took my mom as a special treat to her. She only wanted a pedicure. They completed her pedicure before they started anything of my pedicure or acrylic nails. The water to soak our feet was ice cold and they refused to redo the water to warm it up for us. While I was getting my pedicure they made me do the acrylic nails at the same time. They came out so uneven because I had to reach across my body to do one hand. When they were doing the design I picked the nail tech said "I could do a better design if you would have left the nails longer." I have an office job and I can't type with long nails. Within 1 week of the nails being on they all popped off while I was giving my child a bath! Upon further inspection you can see that hardly any glue was used to make the tip stay attached to my nail and hardly any to no roughing up of my nail to make the acrylic stay on. I called the salon once my nails fell off and they said it was my fault they popped off because they sat in water to long! I have never had an issue with nails popping off from doing normal things in my daily life before! When I walked up to pay for the services for my mom and I they looked like I was trying to walk out with out pay nad told me oh you want another pedicure already! I will never go back!! I would give them a zero start if I could. oh and it doesn't matter if you call a week in advance to make an appointment you still have to wait 30 minutes after your initial appointment time before they will do any for you!
Great pedicures at a reasonable price and amazing service. Men and women will enjoy the pampering you receive walk-in customer's are allowed!!!
My first time there & it was clean, the employees were all amazing. My daughter & I were very impressed so we found a new place to do our nails.
Absolutely enjoy this place. The girls are so sweet and it's a beautiful and relaxing atmosphere! They do a wonderful job and I always leave happy!
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