Quick Facts About Lucky Stars Nails & Spa
Lucky Stars Nails & Spa seems to have several strengths based on the comments. One of the main strengths mentioned is the friendliness and personalized service provided by the staff. Customers appreciate that the staff remembers them and makes them feel welcome. This creates a positive and comfortable atmosphere for clients. Additionally, the staff is praised for their skills in nail design and their ability to amaze customers with their work. This demonstrates the expertise and talent of the nail technicians at Lucky Stars Nails & Spa.
Another strength mentioned is the quality of the services provided, particularly the pedicure options. The use of paraffin wax for foot treatments is highly appreciated by a customer who is a nurse and spends long hours on their feet. The rejuvenating effects of the paraffin wax are mentioned as a standout feature. The positive experience with the pedicure options suggests that Lucky Stars Nails & Spa offers a range of high-quality treatments and goes above and beyond to ensure customer satisfaction.
The cleanliness and aesthetics of the salon are also praised. Customers appreciate the clean and well-maintained facility, indicating that Lucky Stars Nails & Spa prioritizes hygiene and provides a pleasant environment for clients. This attention to cleanliness contributes to a positive overall experience for customers.
It is worth noting that Lucky Stars Nails & Spa also receives praise for their flexibility and accommodation of particular needs. A customer mentions that their service dog was welcomed without any issues, which demonstrates an inclusive and understanding approach. This can be seen as a strength of the salon, as it indicates a willingness to go the extra mile to meet customer needs and provide a comfortable experience for all.
However, there are a few weaknesses mentioned in the comments. One customer mentions being scammed out of $15 and expresses dissatisfaction with the way the situation was handled. This implies a lack of professionalism or customer service in resolving disputes and could be seen as a weakness of Lucky Stars Nails & Spa. Another customer mentions a negative experience with scheduling, reporting that the salon was a no-show for their appointment and that they encountered difficulty accessing the salon on a subsequent visit. This suggests a potential weakness in terms of organization and reliability.
In conclusion, Lucky Stars Nails & Spa has several strengths that contribute to its positive reputation. These include friendly and attentive staff, skilled nail technicians, high-quality services, cleanliness, and a willingness to accommodate specific needs. However, there are a few weaknesses mentioned, such as a negative customer dispute resolution experience and issues with scheduling. Addressing these weaknesses could further enhance the salon's overall customer satisfaction and reputation.
Best TL Reviews
I love going here and getting my nails done. The people there are so friendly and remembers who u are. Every time I give them a nail design I want they always amaze me. Only place I'll get my nails done.
I love coming here. They always do such an amazing job. Always very nice and friendly. Always make sure that I am happy with their work and they’re just amazing people.
Love the staff so much. Always enjoy the friendly service and they do such great designs. I've been coming here for almost a year and won't go anywhere else. The pedicure option are out of this world, im a nurse and am on my feet a lot and love the paraffin wax. It's so rejuvenating! I recommend all the time.
I loved the lady and they looked gorgeous, but i was scammed of $15. they refused to pay me my money and tried to gaslight me into thinking i was wrong even after proving i was right
Been here twice. First time had an appointment, they were a no show. Came on a Sunday second time, sign says open doors locked. Not gonna do this again. Not very good service if you ask me. Just my opinion .
These are phenomenal nail techs. They do excellent work, the facilities are very nice and clean. They are really happy to have you there - very welcoming. Tan has always done mine. All of the techs do great work! I highly recommend this salon. I also was going to a different salon and came here once. I always come to this salon now.
They are amazing. Travel almost an hr to go there! They are also the first salon I've been to that did not give me a problem when my service dog walked in with me!
Absolutely the sweetest people! I am in love with my nails, the customer service, beautiful salon! Definitely recommend!! Thank you all so much!❤❤❤❤
Place Pictures
Lucky Stars Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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