Hair.Knowledge Salon

+1 417-374-7660

115 N Massey Blvd, Nixa, MO 65714 United States of America

Open Today: -

Quick Facts About Hair.Knowledge Salon

Strengths:

1. Skilled stylist: The first comment praises Jessica for her amazing skill in delivering the desired haircut. She is able to create defined layers and texture, resulting in an excellent outcome. 2. Positive customer feedback: The comment also mentions the compliments received from the customer's husband, indicating that the salon has a track record of satisfying customers and leaving them happy with their results. 3. Friendly and welcoming staff: Another comment mentions that all the stylists are knowledgeable, professional, and provide a welcoming vibe, creating a positive and comfortable environment for clients. 4. Expertise in extension services: One comment highlights Rikki's expertise in hand-tied extensions, suggesting that the salon offers a wide range of services and has stylists who specialize in different areas. 5. Dedication to hair health: A customer appreciates the salon's dedication to hair health and beauty, indicating that the stylists prioritize maintaining the health and integrity of the hair while achieving the desired look. 6. Consistent results: A customer mentions that every time they visit the salon, their hair is colored and cut perfectly, indicating that there is consistency in delivering the desired results.

Weaknesses:

1. Unfinished haircut: One comment expresses dissatisfaction with the finished haircut. The stylist ran out of time and did not dry the customer's hair or meet their expectations. This suggests a lack of attention to detail and may indicate a time management issue. 2. Lack of professionalism: A negative review claims that the salon is unprofessional and disorganized. The owner is not involved, leaving the stylists to handle everything, which can lead to potential miscommunication or unsatisfactory results. 3. Refund issues: The same negative review mentions a problem with obtaining a refund. The customer had to contact the salon multiple times over a two-week period and was lied to about the refund. This indicates poor customer service and a lack of professionalism in handling complaints and refunds. 4. Last-minute cancellations: One customer had their appointment canceled twice at the last minute and was not offered an alternative stylist. This suggests a lack of organization and consideration for clients' time and needs.

Conclusion:

Hair.Knowledge Salon has several strengths that contribute to its positive reputation. Customers appreciate the skilled and talented stylists, friendly staff, expertise in different services such as extensions, dedication to hair health, and consistent results. However, there are also notable weaknesses, including unfinished haircuts, a lack of professionalism, issues with refunds, and last-minute cancellations. Addressing these weaknesses would help the salon improve its customer satisfaction and overall reputation.

Best TL Reviews

I had Jessica as my stylist and she was amazing! I have long hair and wanted some very defined layers and texture, she absolutely delivered. My husband keeps complimenting me on my hair telling me how good it looks and how much he likes it. I’ll definitely be going back when I need an update ????

The place was nice an the girl who did my daughters hair was great, then she was supposed to cut mine an got short of time an didnt finish it. She offered to bring me back after I told her shortly after leaving that I wasn't pleased with the finishing product. She didn't dry it so I could actually see the haircut, all in all the haircut just wasn't what I asked for. I get being pressed for time an I understood that, but I've just got a bad taste in my mouth from bad salons I just dont want to deal with it. Was really hoping this would have turned out better. I give her 5 stars for my daughters hair an 2 on mine, but she was really sweet just wish she would have put that same time into my hair.

Would NOT recommend! This place screams unprofessional! Owner is not involved whatsoever leaving the stylist to figure out everything. After a choppy and horribly uneven haircut I asked to speak with the owner. Instead a stylist called me back offering a refund that I accepted. Refund never came. I contacted Studio 8 multiple times about the refund, told multiple times that my cut had been refunded and to check my account. After this happened three times and still no refund, I contacted Square only to learn it had been issued for a refund just the day before (2 weeks after I was originally told and still do not have). Typically I’d ignore and move on from a bad hair cut, but the fact that it took contacting Studio 8 multiple times for 2 weeks of being lied to multiple times is completely unprofessional.

Rikki is the best. She is an expert in hand-tied extensions and will guide you on what is best for your look. If you have any doubts about making the investment, just do it. You will not regret it.

All the stylists are knowledgeable, professional and provide a welcoming vibe.

Amazing Talent, Jessica can work miracles. She takes her time to get to know you and what your hair goals might be. She then works to make this a reality. Love the dedication to hair health and beauty.

Love going here. Jessica does a great job. She knows just how to color and cut my hair. It’s perfect every time. Great atmosphere and very friendly staff.

Rikki has continuously been amazing at taking my dry and damaged hair and turning it into perfection! I will be going to see her at Studio 8 forever!

This was my very first time at this salon. I made an appointment with Shawna and she cancelled last minute on the day of the appointment. Which was fine, I tried not to be too hasty about it. Rescheduled. Then the rescheduled appointment was cancelled last minute! Life happens but seriously?! Then I asked if any other stylist would be able to take me as a client and get me in and I was ignored! I personally wouldn’t recommend this place.