Quick Facts About Chic Nails
Chic Nails has a mix of positive and negative comments from customers. It is important to analyze these comments in order to understand the strengths and weaknesses of the salon.
Starting with the strengths, it is evident that Don and Ron are highly skilled and experienced nail technicians. Multiple customers mention their satisfaction with both Don and Ron's work. Don is praised for his precision, attention to detail, and the speed with which he completes the nail services. Ron is referred to as professional and having over 30 years of experience, which suggests a high level of expertise. Both technicians are recommended by customers, indicating a level of trust and satisfaction.
Another strength exhibited by Chic Nails is the ability to remove acrylic nails gently and provide stunning gel manicures. Kevin, the nail technician responsible for these services, receives high praise for fulfilling a customer's expectations and providing excellent results. The customer mentions coming away from the salon feeling extremely happy. This highlights the salon's ability to meet customer preferences and deliver desirable outcomes.
Furthermore, Tracy is mentioned as a nail technician who performs a phenomenal job on both manicures and pedicures. The customer expresses a desire to award more than 5 stars if possible, emphasizing the exceptional quality of Tracy's work. This suggests that Tracy has a high level of skill and attention to detail, which is appreciated by customers.
Moving on to weaknesses, one customer expresses disappointment with the service they received and recounts a negative experience. The nail technician they had was not good, leading to issues such as lifted polish, cut cuticles, and overall pain. The customer also mentions a lack of communication and rudeness from the technician. This highlights a weakness in consistency and customer service within the salon, as not all technicians may provide the same level of service.
Another weakness mentioned is the price discrepancy and the rude behavior of the front desk staff. A customer recounts an unpleasant experience where they were overcharged and faced rudeness when questioning the pricing. This implies a lack of transparency and professionalism in the salon's operations, which can negatively impact the customer experience.
In conclusion, Chic Nails has several strengths that include highly skilled and experienced technicians like Don, Ron, Kevin, and Tracy. These technicians are often praised for their work, precision, and ability to fulfill customer expectations. However, the salon also faces weaknesses, such as inconsistency in service quality and issues with customer service, particularly in relation to pricing and handling customer concerns. It is important for Chic Nails to address these weaknesses in order to create a more positive and consistent customer experience.
Best TL Reviews
Don was the one who did my nails and they came out perfect! I’ve never seen anyone do nails that good and that quick in a while. I definitely recommend going to him. He’s very precise with his work and pays attention to every detail. My nails for my birthday came out amazing thanks to him!
I saw Ron yesterday for Acrylic nail refill with a French manicure. Ron was very professional. He did a beautiful job for me & with 30+ years experience he works quickly. I highly recommend you request Ron, when visiting Chic nails. Thank you Ron!
I love Don he always picks the best colors and does great work. I will follow him where ever he goes!! Thank you for always putting up with me.
Been here a few times. Service is decent but last week the nail lady I got was not very good. My nails polish has lifted and there were bumps in the polish, my cuticles were all cut and bled, still painful a week later. I even asked her at one point about the polish and she just kept rudely saying g she didn't understand what I wanted. In which case I just stopped talking.
I came to this salon to remove old acrylic nails in hopes of keeping my natural grown out nails under them, luckily Kevin fulfilled my dreams and successfully removed my acrylic nails gently and gave me a stunning gel manicure afterwards. I couldn’t be more happier with the results! Everything came out better than expected all for an amazing price!! Thank you so much Kevin :) highly recommended. Not to mention how funny and kind Kevin was haha. Chic nails you have new loyal client. ❤️
Tracy was my nail tech lady and she performed a phenomenal job on my manicure and pedicure. If i could give her more than 5 stars here, I would.
I went in to have a refill acrylic on my toes along with a pedicure and gel polish. I was charged $104. They told me there was an extra $25 charge because it was a refill on toes and not my hands. The lady at the front desk was extremely rude to me and walked off and wouldn’t discuss the prices as they were listed on the display board which was $43 for gel pedicure and $30 for acrylic refill. I will never set foot in this place again . So very rude. Luckily the gentleman at the front told her she was wrong and refunded me $15. I still ended up paying $89 for a refill/gel/ pedicure. Awful service! No apologies or anything !!…I’ll spend my money elsewhere.
My name is Jessica I'm so happy that Mr. Don do my nails he is very professional and very good and sweet character.he did great job I recommend him ????
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Chic Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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Location
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6. Marktplatz