Eagle Nails

+1 740-577-3303

284 Main St, Jackson, OH 45640 United States of America

Open Today: -

Quick Facts About Eagle Nails

Eagle Nails place has received a mix of positive and negative comments from customers, indicating both strengths and weaknesses. In this analysis, we will explore these strengths and weaknesses in detail, providing a comprehensive understanding of the business.

One of the major strengths of Eagle Nails place, as highlighted by several customers, is their friendly and fast service. Customers appreciate the welcoming and warm atmosphere created by the staff, making it a great place to have a "me day." The efficiency of the staff is also mentioned, indicating that they are able to provide nail services in a timely manner. This strength is essential in attracting customers who are looking for a quick and hassle-free experience.

Another strength of Eagle Nails place is their ability to provide a great job at good prices. Customers have stated that they are satisfied with the quality of service they receive, which indicates that the staff is skilled and competent in their work. Additionally, customers appreciate the affordability of the services. This strength can attract price-conscious customers who are looking for high-quality work at reasonable prices.

Furthermore, some customers have mentioned that they have been going to Eagle Nails place for years and have never been disappointed. This indicates a level of consistency in the business's ability to meet customer expectations. Consistency is a valuable strength as it showcases reliability and builds trust among customers.

However, along with these strengths, there are several weaknesses that have been pointed out by customers. One recurring weakness is the inconsistency in pricing. Several customers have mentioned that the prices for the same services vary each time they visit. This inconsistency can create confusion and dissatisfaction among customers, as they are unable to gauge the cost of the services accurately. This weakness can negatively impact customer loyalty and trust in the business.

Another weakness highlighted by customers is the high prices at Eagle Nails place. Several customers have expressed their concerns about the costliness of the services, considering the quality they receive. It is mentioned that some of the services, such as a standard pedicure, are considered too expensive. The high prices can deter potential customers who are price-sensitive or looking for more affordable options.

In addition to pricing issues, there are also complaints about the quality of service. Some customers have mentioned that they have had negative experiences with poorly done nails. Crooked french manicure lines, off-white instead of white nails, and unprofessional nail art are examples of the quality issues faced by customers. These experiences can lead to dissatisfaction and disappointment among customers, potentially leading to negative word-of-mouth and a decline in business.

Another weakness mentioned by customers is the lack of payment options. Several customers have highlighted that Eagle Nails place accepts cash only, which can be inconvenient in today's digital age where many people prefer to use card payments. This lack of flexibility in payment options can discourage potential customers who do not carry cash or prefer the convenience of card payments.

In terms of customer experience, there are also comments about long wait times at Eagle Nails place. Some customers have mentioned waiting for an hour or more on busy days, indicating a lack of proper appointment scheduling or reservation system. Long wait times can negatively impact the overall customer experience, leading to frustration and potential loss of business.

In conclusion, while Eagle Nails place has some strengths such as friendly service, fast service, and good prices, there are also several weaknesses that need to be addressed. These weaknesses include inconsistency in pricing, high prices, quality issues, limited payment options, and long wait times. By addressing these weaknesses, the business can enhance the overall customer experience and improve customer satisfaction, leading to increased loyalty and positive word-of-mouth.

Best TL Reviews

Friendly, Fast, great job and good prices :) Cant find my other pics but I always have my nails done here.

My daughter and her friend got their nails done for her birthday here. My daughter's nails looked terrible! We paid almost $100 for her full set, nothing really special, just for all white nails with 2 nails with french mani tips & 2 nails with badly done nails art. The french mani lines were crooked looked very unprofessional, had black hairs from the nail brush in all her nails, the "white" was done in a off yellow not white by any means. After hours getting both girls finished, I was told they were cash only. Being new in town and not already knowing this was disappointing, as I do not carry cash. I don't think most people do now. So paying $200 for both girls' nails won't happen here again. It was walk in only. That was the appeal.

Would NOT recommend. Well below expectations on work for top prices!

I use to go here faithfully. Until I would go and get the same thing done every time and the price would be different every time. Last time I took my girls with me. They charged me 63 for my 6 year old to get her tiny little fingers gel polished. No filing, no clipping dead skin, nothing. I left out of there with a 191.00 bill for three of us. Unreal. I won't be back.

the pricing is definitely worth the customer service and work! i’ve been going here for years and just got my prom nails done . they never disappoint (:

They do a decent job. But .... EXPENSIVE ... TOO EXPENSIVE. Just the toes, standard pedicure, nothing fancy, is $42 . Wow. They don't take reservations. Expect an hour wait or more on busy days.

Nail service does not match up to the price. The prices have a huge difference in price every time I go in, definitely over charging. Sometimes it’s quick and other times it takes 2 plus hours. The prices are too high.

Always friendly great place to have a me day !!

Done a good job however was very costly.