Nail Salon

+1 615-799-8111

7028 City Center Cir, Fairview, TN 37062 United States of America

Open Today: Closed

Quick Facts About Nail Salon

Strengths:

1. Great service: One customer commented that the service at the nail salon was great, with their nails being done in less than an hour and looking great afterwards. This indicates that the salon has efficient and skilled technicians who prioritize providing a high level of service to their customers.

2. Clean and modern decor: Another customer mentioned that the nail salon had a clean and modern decor. This suggests that the salon has invested in creating a visually appealing and comfortable ambiance for its customers, which can enhance the overall experience and make customers feel more relaxed.

3. Exceptional foot care: A customer highlighted the exceptional foot care they received at the salon, mentioning that their feet felt better and looked healthier after their visit. This indicates that the salon has knowledgeable technicians who are capable of providing specialized foot care treatments, which can be a major strength in attracting customers who value foot health.

4. Friendly and professional staff: Multiple customers praised the friendliness and professionalism of the salon's staff. This indicates that the salon places great emphasis on customer service and ensures that their staff is trained to be welcoming, patient, and attentive to the needs of customers.

5. Permanent customer base: Another customer mentioned that they are a permanent customer of the salon and have never had any issues with their nails. This suggests that the salon has established a loyal customer base due to the consistent quality of their services, the ease of getting appointments, and their ability to fix any issues that may arise.

6. Clean and sterile environment: One customer commented on the cleanliness and sterility of the salon's environment. This suggests that the salon follows strict hygiene protocols, which can be a major strength in attracting customers who prioritize cleanliness and safety.

Weaknesses:

1. Incorrect nail shape: One customer mentioned that they spent $70 on acrylic nails but the shape was not what they wanted, as they preferred square nails instead of round. This indicates a weakness in the salon's ability to accurately understand and fulfill customer preferences, leading to a dissatisfied customer.

2. Nails popping off: Another customer mentioned that their nails started popping off just 7 days after getting them done at the salon. This suggests a weakness in the salon's application or product quality, as nails should ideally stay intact for a longer period. This can result in a loss of trust and potential customers switching to other salons.

3. Negative employee dynamics: One customer mentioned that it appeared like one employee was doing all the work while others simply gave orders and were not friendly. This indicates a weakness in the salon's team dynamics and employee management, which can create an unfriendly and unprofessional atmosphere for both customers and employees.

4. Limited color options: One customer mentioned that the salon did not have a matching color for their toes when they got dip nails. This suggests a weakness in the salon's inventory management and color selection, as customers may expect a wide range of options to choose from. This can result in customer dissatisfaction and potentially lead them to seek other salons with more variety.

In conclusion, the nail salon has strengths in terms of providing great service, having a clean and modern decor, offering exceptional foot care, having friendly and professional staff, maintaining a loyal customer base, and maintaining a clean and sterile environment. However, the salon has weaknesses related to fulfilling customer preferences accurately, ensuring long-lasting nail application, maintaining positive employee dynamics, and offering a wide range of color options for nail treatments. Addressing these weaknesses can help the salon improve customer satisfaction and retention.

Best TL Reviews

The service was great! Less than an hour and looks great!

I spent $70 on these nails and the shape was not right and they where round shaped but I wanted square. Definitely will not go back for acrylics.

While traveling I wanted to receive a good basic pedicure when I searched and found the Nail Salon in the Fairview area. The spa is very clean with all modern decorum. The service is sincerely one of the best that I have experienced. The staff allowed me to come in without reservation, and were able to get to me very quickly. Amy was my Technician, and she was excellent! She went above and beyond to ensure that I was cared for and that her exceptional care, and work were to my liking. My feet received exceptional spa care. Amy was friendly, welcoming, patient and professional. She consulted, identified, and remediated potential problems. They are perfect, and I don’t suffer from previous discomfort, bad appearance, and the overall health of my toes are unimaginably better! The best leg, and foot massage to date!

A. M. A. Z. I. N. G !

Thank you, Nail Salon and Amy. I would highly recommend this nail salon.

I normally go to envy nails but my schedule didn’t align with theirs so I went here. It’s been 7 days and 7 nails have popped off in whole. Not only did I pay 20 more than I would at Nail Envy but they are awful. I will never go back. I feel like a trader for leaving the girls at Nail envy. Can’t wait to go back and leave my apologies begging for forgiveness.

I took my mom to get her fist nail appointment here, her nail tech was so nice and funny and everyone in there made the whole experience awesome. Thank you so much

They have a new employee there named Amy she was great but it looks like she did all the work while the rest of them sit on their butt and Order her around and told her what to do I will not return to that Salon they were not friendly also

The staff is really sweet and attentive. They didn't have a matching color for my toes since I got dip nails but they layered some colors and got as close as they could. I highly appreciate all of their efforts and their spunk.

The best ! Very friendly and professional. I have never had any issues with anybody there. Never a struggle to get a appointment. You are always greeted at the door. If anything happens to your nails they fix it. I have went to other nail shops in the past but this one is my last I am a permanent customer. They really helped me get my nails healthy and that also matters to them. Very clean and sterile environment.