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Nail Pro And Spa

+1 845-353-1630
1000 Palisades Center Dr, West Nyack, NY 10994 United States of America
Open Today: 10:00 AM - 09:30 PM

Quick Facts About Nail Pro And Spa

Nail Pro And Spa place has received a mix of positive and negative comments from customers, indicating both strengths and weaknesses of the establishment.
Starting with the strengths, one comment mentioned that the gel manicure received was loved. This suggests that the salon can provide quality services when it comes to gel manicures. Another positive aspect highlighted is the convenience of the location, being in a mall. For individuals who are already at the mall and in need of a fill-in or a quick nail service, this can be a convenient option. Additionally, one customer mentioned that they had a good experience with a nail technician named Frankie, who was able to shape their nails well and provide a satisfying result. This indicates that there may be skilled technicians available at Nail Pro And Spa place. Furthermore, one customer commented positively on the quality of the nail art they received, stating that it was good. This suggests that the salon can deliver satisfactory results when it comes to nail art services.
However, there are several weaknesses that can be observed from the comments as well. One recurring issue is the lack of professionalism and inconsistent service. A customer mentioned that while they had a good experience, their friends received subpar service from a different technician, indicating inconsistency in the quality of service provided. Another customer stated that they received bare minimum service for the full price, suggesting that some technicians may prioritize speed over quality. In addition, one customer mentioned that the nails they received from Tammy, a supposedly experienced technician, did not last even a week. This raises concerns about the durability and long-lasting quality of the nails provided at Nail Pro And Spa place. Another significant weakness mentioned is the incompetence of a nail technician who sanded the customer's nails after painting them, resulting in a subpar and unprofessional manicure. This indicates a lack of attention to detail and proper technique. Moreover, there were complaints about broken nails and the need for additional fixes, implying that some customers experienced poor nail quality that easily resulted in breakage. Finally, one customer mentioned being bullied for a tip, which highlights unprofessional behavior from the staff.
In conclusion, Nail Pro And Spa place has several strengths, such as the ability to provide quality gel manicures, convenient location, and skilled technicians. However, there are noticeable weaknesses, including inconsistency in service quality, lack of professionalism, short durability of nails, improper technique, and unprofessional behavior. These weaknesses may make customers hesitant to visit the salon again or recommend it to others. Addressing these issues and focusing on improving the overall customer experience could help overcome these weaknesses and enhance the reputation of Nail Pro And Spa place.


Best TL Reviews

I actually loved my gel manicure from here! The place was not great in terms of professionalism but it’s a mall, how much can we expect? The lady i had did a good job but my friends got some lady who did not care at all. It’s a gamble honestly. There are better salons elsewhere but if you are swinging by the mall might as well get it done here.
Convenient bc I was already at the mall and needed a fill in. When I walked in no one said anything to me I was so confused as where to go. The guy doing my nails was just trying to get it done as fast as he could. I got bare minimum service for full price. Disappointed and won’t be back.
I got my nails done by Tammy last week and I have had to replace four nails in the first week! unreal! $52 for a full set and they don’t even last a week.yet she told me she’s been doing nails for 15yrs NEVER AGAIN.I had to bite the rest of the mail off and go get them fixed and pay another 15$.DO BETTER TAMMY!
They messed my nail up 3 times,. I don't like tips, I went for a refill on all occasions each time caused me to break nail and eventually had to cut my nails and start all over. To add insult they bullied me for a tip, say look how nice I did your nails as if she did me a favor, never again. THE WORST EVER.
I had the worst experience there. I got my nails done yesterday. Before I even do anything, I show them the design that I want they told me that someone would be able to do it. She was looking at the design trying she could not do it. She did something else for me which I didn’t mind even though I hated it I didn’t want to cause a scene, but this morning one of the nails broke.
48 for a fill in 5 color nail art set. Good quality.
I NEVER leave reviews but this was SO BAD. My “nail tech,” for lack of better word, sanded my nails AFTER she finished painting them! I was kinda like “okay maybe she knows something I don’t.” Nope. It just greyed them so they looked dirty at the tips. Then she shaved them down suuuuuper short. I don’t know how you mess up a gel manicure. They weren’t acrylic or anything it shoulda been easy. They look like my 15 year old niece did them. The were nice enough people, I’ll give them that, but this was the worst manicure I’ve gotten in my life. I was better off without any manicure at all...I definitely should have listened to the reviews.
Honestly,because of all the bad reviews I was skeptical of this place. Frankie was great. He Knew exactly how to shape my nails, as this was my first time here and I didn’t need an appointment. My daughter also got her nails done a full set that came out great. Overall great experience.

Place Pictures

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Nail Pro And Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 09:30 PM
Tuesday 10:00 AM - 09:30 PM
Wednesday 10:00 AM - 09:30 PM
Thursday 10:00 AM - 09:30 PM
Friday 10:00 AM - 09:30 PM
Saturday 10:00 AM - 09:30 PM
Sunday 11:00 AM - 07:00 PM

How to go there

Location