Quick Facts About Polish Nails Spa & Hair
Strengths:
1. Friendly and inviting atmosphere: The salon is praised for its welcoming atmosphere, making customers feel comfortable and appreciated.
2. Talented nail technicians: Megan is specifically mentioned for her exceptional nail designs and ability to consistently deliver perfect results.
3. Quality products and service: The quality of products used and the level of service received are highly praised by customers.
4. Wide range of nail polish colors: Polish Nails offers a large variety of nail polish colors, giving customers plenty of options to choose from.
Weaknesses:
1. Long wait times: One customer mentioned waiting for a long time as a walk-in customer, indicating that the salon may have issues with managing their appointments or providing timely service.
2. Inconsistent service: Another customer mentioned feeling rushed and unsatisfied with their service. The pedicure was forgotten, the water for the foot soak was cold, and the service felt half-done and rushed.
3. Lack of functional massage chairs: The salon is noted to have put a customer in a non-functional massage chair, suggesting that they may have equipment issues or limitations in providing a comfortable and relaxing experience.
4. Inadequate attention to detail: One customer mentioned that their toenails were not properly cured, resulting in uneven texture. This indicates a lack of attention to detail and quality control.
5. Poor customer service: A couple mentioned the lack of hospitality, as they were not offered a drink and had warm sodas served to them. Additionally, the staff's response to a bleeding toe and an ingrown toenail was deemed unsatisfactory, and the overall customer service was considered poor.
6. Hygiene concerns: One customer described the salon as "disgusting," raising concerns about cleanliness and sanitation practices.
In summary, Polish Nails Spa & Hair has strengths in its inviting atmosphere, talented nail technicians, quality products and service, and a wide range of nail polish colors. However, there are several weaknesses that include long wait times, inconsistent service, lack of functional massage chairs, inadequate attention to detail, poor customer service, and hygiene concerns. These areas could be improved to enhance the overall customer experience at the salon.
Best TL Reviews
Love the atmosphere at Polish Nails! They are always so nice and inviting!! Megan does an amazing job on my nails! I can give her any design and she gets it perfect every time!! Could not recommend this place any more! 10/10
Meh. Not great but not the worst. I waited for a really long time. Granted I was a walk in but they said no problem and took me. I got a gel polish manicure which was okay. Then they forgot about my pedicure. I asked about it and they got a chair ready for me. They didn't put the jets on and I waited until the water was ice cold to be serviced. It felt really rushed and half way done properly. The chair they put me in wasn't a functional massage chair. And they didn't cure my toe nails to dry so they are now uneven texture. I would go here again in a pinch. But not to relax and treat myself.
Nails by Megan ???? she is so kind and talented. My first experience at Polish was better than I expected. I usually ask for nail designs and without fail, I end up hating it. Megan surprised me and I could not be any happier with the results! Check out the photos.
It was our 1st and last time that My husband and I go for a pedicure here. They never offered a drink we had to ask for a drink when our sodas came they were hot and my Husband's can was gross we didn't drink either of them. The gal doing my feet made my toe bleed, my husband had an ingrown toe nail and there response was we are not a Dr. The only reason why we went here was because Qs nails across the street was an hour wait, we should have waited at Qs nails. This place is absolutely disgusting and poor customer service. I highly recommend going elsewhere.
I’m happy with the quality of products and service that I receive from Polish nails! They have an insane number of mail polish colors. I don’t tI feel that I could be any happier with them. I highly recommend this business.
This IS my only go to for nails! Debbie is my favorite nail lady and Jean who is one of the owners is amazing!!! She always has time for me and her and her husband are so kind and I just can't say enough about this place. This is a cash only place but they do have an ATM as well. I always get a mimosa, followed by a bottle of water! ???? Good times! Great service, great nails, and great prices! I just Love polish nails!!
The picture isn't the best but Megan is the best nail tech. She does a great job. The other woman there do a great job also and the customer service is A one. I would definitely recommend them for services
Very nice and clean place, I was happy with my gel manicure , the lady was very sweet however with my pedicure it wasn’t too bad it’s just my 2 of my nails could’ve used a coat or 2
Place Pictures
Polish Nails Spa & Hair Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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Credit cards