Quick Facts About Salon Cuvee & Day Spa
Salon Cuvee & Day Spa, based on the comments provided, has several notable strengths and weaknesses. In terms of strengths, one of the standout aspects of the salon is the quality of the hair stylists. Multiple customers mentioned specific stylists by name and praised their skills, with customers consistently leaving satisfied and happy with their haircuts. This indicates that the salon has a team of talented and capable stylists who are knowledgeable and able to deliver on the desired style.
Another strength of Salon Cuvee & Day Spa is the overall atmosphere and ambiance. Customers appreciated the cleanliness of the salon and the amenities provided in the waiting area. The quaint setup with a chair for paid massages, Keurig, fresh water, and a tabletop fountain created a pleasant environment for customers to relax and enjoy their time at the salon. Additionally, the offering of complimentary wine was mentioned as a nice touch, adding to the overall experience.
The salon's commitment to continuous learning and improvement is also highlighted as a positive aspect. One customer mentions being a hair model for a clinic held at the salon, where stylists were engaged and eager to learn new techniques. This demonstrates that the salon invests in training and development to ensure its team stays up-to-date with the latest trends and techniques.
However, there are some weaknesses that should be addressed by Salon Cuvee & Day Spa. One recurring theme in the comments is the lackluster customer service experienced by some customers. Some customers felt that the front desk staff was not particularly welcoming or engaging, which could create a negative first impression for new customers. Additionally, one customer mentioned that the salon lacked ethnic diversity, which could potentially make certain customers feel excluded or unwelcome.
Another weakness that emerged from the comments is the lack of comprehensive guidance or recommendations given by the stylists. While the quality of the haircuts was praised, some customers expressed a desire for more information on haircare, such as nighttime routines or addressing dryness. This indicates that there may be a need for stylists to provide more thorough consultations and education to ensure customers can properly care for their hair at home.
Overall, while Salon Cuvee & Day Spa has notable strengths in the form of talented stylists, a pleasant atmosphere, and a commitment to learning, there are areas for improvement. Addressing the customer service concerns and providing more comprehensive guidance on haircare would enhance the overall experience for customers. Additionally, prioritizing diversity and inclusivity should be considered to create a more welcoming environment for all customers.
Best TL Reviews
I get my hair cut by Alexis and she is amazing! Every time I leave I am happy and in love with my hair cut, so much I brought my mom to get her hair cut too. I highly recommend Alexis and this salon. The ladies the services the atmosphere it's all worth the money you spend.
You know that feeling when you walk into a place and the staff is really happy to see you? Yeah, didn't get that here at all. I walk in, there were 2 ladies at the front desk. They were having a conversation that didn't stop until I was in front of them and waiting for 5 seconds. It was a hello, how can I help you? Very dry and just...eh. i believe they should have known it was my first time here, but nope just "you're checked in and there is a waiting area to your right. I started to walk out right then and there for lack of engaging customer service, but I stayed.
Waiting area was quaint. Not necessarily a room, but kind of an enlarged hallway with a chair for paid massages, Keurig, fresh water, glasses, a tabletop fountain and many knickknacks for sale (jewelry, small purses and hats).
My appointment was for 4:30, but I came a bit early so I could get the full experience and write a detailed review.
My stylist was Brenna. She was very nice and did a great job with snipping my ends and listening to the style I wanted. I would have liked more information on how to treat my curls such as at night or when they look really dry, but for the most part, she gave me some good directions on how to use the DevaCurl line. She upsold me on a $30 deep conditioning that I don't think lasted as long as she said it would (3 weeks but day 3 my hair was looking dry. I fixed that with my DevaCurl products).
My total was $150 and I left a tip as well. I was offered wine in which I obliged and thought that was a nice touch, but I don't think I will return. Not too ethnically diverse, but still a clean salon. I just wish it was more welcoming and for the price I paid, I feel as though things like nightly routines shouldn't have been left out of our DevaCurl full tutorial convo.
Crystal is AMAZING! She always goes above & beyond to ensure she achieves my vision while maintaining the integrity of my hair. Her experience & skills are worth every penny she charges. I wouldn't trust my color to another!
Received a complimentary haircut here in return for being a hair model for a clinic they were holding. Ended up with an awesome cut and all the stylists were engaged and eager to learn new techniques.
Hannah was an absolute dream. I have never dyed, bleached, or done anything to my hair before. I was nervous to be honest. But she took care of me and did an amazing job! I went from a realllly dark brunette to have a beautiful blonde balayage! My hair still feels soft and healthy on top of it all. High recommend going to see Hannah over at salon cuvée. Here’s a before and after :)
Today was my first time meeting Crystal and having her cut my hair and I must say not only was her customer service AMAZING she did an AWESOME job on my hair!! I ABSOLUTELY LOVE my bob!!! She cuts effortlessly and is so confident!! I'm super picky too. Will definitely book an appointment with Crystal again!!
I don’t normally post reviews but had to this time….For Alexis! She is young, modest, and Gifted. I know there are my hair stylists out there, but if you want someone who listens to what you want and delivers - See Alexis. I have shorter hair and needed a lift and a little sass. Done. Will definitely be going back!
Alyssa is the best. She is so pleasant, puts you at ease and makes you comfortable. She is so skilled at what she does, she accommodates what you want with what your lashes need to be healthy. My lashes last and last. I am so happy with her service. Thank you, Alyssa ????
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Salon Cuvee & Day Spa Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 11:00 AM - 05:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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