Premiere Nails & Spa

+1 586-773-6179

19132 E 10 Mile Rd, Eastpointe, MI 48021 United States of America

Open Today: -

Quick Facts About Premiere Nails & Spa

Premiere Nails & Spa has both strengths and weaknesses based on the comments provided. The strengths include the friendly and fast service, affordable prices, and the satisfaction with the end result of the nails.

One of the main weaknesses highlighted in the comments is the lack of cleanliness in the establishment. Customers mentioned concerns with reusing pedicure shoes and not cleaning pedicure tools between clients. This raises hygiene and sanitation concerns, which can be a major turn off for customers seeking a clean and safe environment.

Another weakness mentioned is the use of double-dipping for eyebrow waxing, which can also present hygiene issues. Additionally, the failure to wash hands before eyelash services and to consistently ask clients to wash their hands before adding polish can leave nails feeling gritty and lumpy, indicating a lack of attention to detail in their services.

The prices also seem to be inconsistent, as mentioned by one customer who received different charges for a similar service. This inconsistency in pricing can lead to confusion and dissatisfaction among customers.

Furthermore, the overall cleanliness of the salon was mentioned as a weakness. Customers mentioned broken equipment and a cluttered environment, which may not contribute to a peaceful and relaxing atmosphere that customers expect at a nail salon.

One customer mentioned receiving a negative experience with a manicurist who rushed through the service, resulting in damaged nails. This highlights a lack of attention to the individual needs and preferences of customers, further diminishing the overall quality of service provided.

It is important to note that not all customers had negative experiences. Some customers were satisfied with the friendly service, quickness, and affordability of the salon. However, it is essential to address the weaknesses raised in the comments in order to improve the overall customer experience and satisfaction.

To improve, Premiere Nails & Spa should prioritize cleanliness and sanitation by consistently cleaning tools and implementing proper hygiene practices such as not reusing pedicure shoes. Additionally, they should ensure that their pricing is consistent and transparent to avoid any confusion or dissatisfaction. Addressing broken equipment and creating a more organized and aesthetically pleasing environment can contribute to a more positive experience for customers.

Moreover, they should train employees to pay attention to the needs and preferences of customers, providing a personalized service that meets their expectations. By addressing these weaknesses, Premiere Nails & Spa can enhance their strengths and create a more reliable and satisfactory experience for their customers.

Best TL Reviews

They are nice and friendly. However they are NOT a clean establishment. They reuse the pedicure shoes. They do not clean pedicure tools between nicked clients, They double dip the wax for eyebrows. They do not wash hands before eyelash service. They have also stopped consistently asking you to wash hands before adding polish. Which leaves the nails gritty and lumpy. Prices have went up and service has declined!!! I also witnessed the owner telling one of her employees to charge more for a hand massage (not on price list) where the client fell asleep.(it must have felt good) They are skimpy on the pedicure tablets that turn the water blue. One of the employees was popping his pimples and did not was his hands and did nails with no gloves. I have been coming here for years. I will not return and don't recommend.

The price menu is WAAAY off... my daughter went and got a full set (w/design) for $65 I liked their work so I went n got a fill & pedi for 65, her fill in was 70 dollars!! That was after questioning, they took $5 off. Place was kinda dirty anyway, so I will NOT be back. EVERRRR.????

The nails do look nice, prices don't seem consistent tho.

Fast, friendly, and convenient. They have a warm environment and strive to give the customer what they're looking for. I've been given compliments on my nails after every visit. Service prices are very affordable. Repeat patron...

I was happy with the service I received. The nail tech (#6)was conscious of my feelings and asked several times if he had hurt me, he took time to design the nails exactly as I requested.

The salon is clean and peaceful. The technicians so a good job. The prices are fair and the service is fast.

My daughter and I came here on a whim. Our typical place was super busy and we weren't able to be serviced that day. I regret the decision to just not get a mani/pedi that day. We typically get pizza from next door so that's how we ended up here.

The pictures on Google of the salon are not the salon in it's current state. This place is not clean, stuff is broken and it feels a bit close or small. Against my better judgment from my initial impression we stayed. The gentleman who greeted us seemed nice enough and I figured maybe it was just clutter because they were busy that I was feeling. We had time so we weren't rushed, the lady my daughter got to her services didn't seem rushed either. I, meanwhile sat at a pedi station with my feet in water that eventually turned cold as I waited on my service. I'm not sure why they didn't just leave me sit or not put me in water if no one was ready to take me but I digress; once my manicurist was ready, she came over lacking any and all sense of personality. It was straight to business which I guess was okay, the job got done. My manicure however was not.

She was so busy rushing; she used the drill on my cuticle and cut a dent into my six of my nail beds. I don't do false nails. My natural nail and the health of my nails matters greatly to me. I'm a month out from this service and this dent is slowly growing out. Every day that I have to look at it and I'm reminded to write this review which of which I had no intention of leaving until was able to see that this service actually left me damaged.

I'm just glad I didn't pick up any fungus because I'm not even sure the tubs or supplies were clean. As I think back to it I just saw person after person being serviced without fresh tools just a basket of instruments that came from somewhere without disinfection of any sort. I won't be back and I won't recommend them. Just sharing my experience. Clearly there is someone there who is talented from the pictures posted. My mani lasted 2 days and pedi made it almost 3, I'm guessing that talented person who clearly cares about their art and their clients is not who I got.

First time here, brought my daughter and we both got a full set of acrylics. The people were very nice, quick but thorough, and not too expensive. They did a very nice job on both our nails. My daughter was very happy, and she’s usually pretty hard to please, so that is a good sign. It seemed like it could have been a little cleaner maybe, was a bit run down. I believe she said they were in the process of remodeling, or were planning to anyway. Overall, a good experience. We will definitely come back.

Didn't have to wait and they did a wonderful job with the powder nails and pedicure was also great.

Will definitely go back