Hollywood Nails

+1 810-984-3336

1569, 2887 Krafft Rd ste 250, Port Huron, MI 48060 United States of America

Open Today: -

Quick Facts About Hollywood Nails

Hollywood Nails has received a mix of positive and negative comments, which provide insight into the strengths and weaknesses of the establishment. In order to analyze the strengths and weaknesses in a comprehensive manner, it is necessary to consider various aspects of the salon, such as customer service, quality of work, pricing, and overall experience.

Starting with the strengths, some customers have expressed satisfaction with the service and quality of work provided by certain staff members. For example, one customer mentioned that Tami, who attended to them, was friendly and did a great job on their nails. Another customer commended the salon for providing a good experience, with kind and efficient staff members. These positive comments indicate that there are employees at Hollywood Nails who are able to provide excellent service and achieve customer satisfaction.

Another strength mentioned by customers is the relatively short wait times. Despite other local locations having long waiting times, some customers have praised Hollywood Nails for providing prompt service. This can be seen as a positive aspect for those who value time efficiency and do not wish to spend excessive time waiting at a nail salon.

Furthermore, some customers appreciate the affordable pricing at Hollywood Nails. One customer specifically mentioned that the salon is generally cheap for a manicure and pedicure. This affordability can be appealing to individuals who are looking for quality services at a reasonable price.

On the other hand, there are several weaknesses that customers have pointed out, which must be taken into consideration. Perhaps the most significant weakness is the inconsistent quality of work. Multiple customers have complained about their nails not being properly manicured or shaped. Some customers even mentioned issues such as nails appearing overgrown, gel not adequately covering the whole nail, and the final results being disappointing. These comments suggest that there may be a lack of consistency and attention to detail among the staff members, resulting in subpar workmanship.

Additionally, some customers have criticized the customer service aspect of Hollywood Nails. One customer complained about a lack of cleanliness and attention to detail during the nail service. Another customer mentioned the insistence on cash payment and the overall unprofessional attitude of the salon. These comments indicate that there may be a need for improvement in terms of professionalism, payment options, and overall customer service.

Another weakness that was highlighted is the rough and rushed treatment some customers received. One customer mentioned experiencing cuts and bleeding during gel removal due to the technician's rough handling. This raises concerns about the level of training and skill among certain staff members, as well as their ability to provide a safe and comfortable experience for customers.

In conclusion, Hollywood Nails has both strengths and weaknesses based on customer comments. While some customers have praised the salon for friendly staff, prompt service, affordability, and overall positive experiences, others have voiced concerns regarding inconsistent quality of work, lack of professionalism, and rough treatment during services. These comments suggest that Hollywood Nails should focus on improving training and attention to detail among staff members, as well as addressing issues related to customer service and payment options. By addressing these weaknesses, the salon has the potential to enhance its reputation and provide a consistently positive experience for customers.

Best TL Reviews

If I could leave zero stars I would.. I will NEVER return back to this place. Scheduled an appointment for two fullsets for my moms birthday. We get there and there was one lady available, she switched off and on with doing our nails, neither of us received a manicure with it, she hardly cleaned up our nails, she was rushing the entire time and only 3 days after getting our nails done, the nails aren't the same shape and both of our nails look like they're 2 weeks overgrown..and the gel doesn't even cover the whole nail... I'm really upset I paid $100 and wanted my mom to have nice looking nails for her birthday and they turned out like complete TRASH. DO NOT WASTE YOUR MONEY HERE!!!!

Tami let me come in right as they were closing and she was so nice. She did a great job on my nails and was very friendly. I will only be going to Hollywood nails! Great service, charming staff and fabulous nails!

Went with my mom and it was my first time ever doing both pedicure and manicure. The girl who did me was nice and sweet, but honestly for a business u cant only expect cash... they insist cash yet all businesses must have a debit card machine, and whoever the lady is as we were walking out stopped us just to take toe spaces from moms toes.. yet she paid $100 for us both and extra for her pedicure and colored nails... thank u to the nice lady who did mine. But ur boss gotta go...

Please do not go here.Dried Acrylic left under my nails. The guy was rushing and rough especially with cuts on my hands from work. I showed them a picture of red and green snowflake nails and left with blue nails with a sigular snowflakes on my ring finger after being told they could do the design. I would have done these myself and the quality honestly looks like I did. Worst experience ever, would not recommend

It was the best experience I’ve had at any nail salon generally cheap for a Mani Pedi, and they were really kind. they deserve five stars.

I love my nails. There was no waiting despite 5 local locations having at least an hour wait. Seems like a small family business. She did a great job and did it fast.

I’ve never left unhappy, but I’m usually too anxious to ask for anything complicated. Today I decided to though and I am blow away at the care and time that was put into my nails. I will always recommend Hollywood Nails to my friends going forward. ????

Went in for a gel manicure and previous gel removal. The male technician removing my previous gel was in a hurry and rough. The nails were soaked for 2 minutes and then he aggressively used a nail drill to remove the residual gel. My nails became hot and skin was cut, bleeding. The technician did not adjust his process despite my request. Would not recommend this shop to anyone.