Quick Facts About Sunny Nail Spa
Sunny Nail Spa Place has a mix of positive and negative comments, which highlight both their strengths and weaknesses.
One of the strengths of Sunny Nail Spa Place is the friendliness and exceptional service provided by the staff. Multiple comments mention that the employees are nice, friendly, and helpful. This creates a welcoming atmosphere for customers, making them feel comfortable and valued. Additionally, the comment about one of the employees doing an amazing job on the nails indicates that the staff have good skills and can deliver high-quality work when needed.
Another strength is the reasonable pricing. One customer mentioned that the prices are reasonable, which can be a significant factor for many people when choosing a nail salon. Affordable services can attract more customers and create a competitive advantage.
However, there are also some weaknesses that need to be addressed. One of the biggest complaints is the lack of professionalism and poor communication. Multiple comments mention instances where customers felt ignored or mistreated. For example, one customer mentioned that they had to wait for 20 minutes without any communication, which made them feel disregarded. Another customer mentioned experiencing a situation where the staff started serving another customer who arrived after them without any explanation or apology. These incidents create a negative impression and can lead to customers feeling undervalued and unimportant.
Another weakness of Sunny Nail Spa Place is the quality of the work. Multiple customers complained about their nails breaking or chipping shortly after getting them done. This indicates that there might be issues with the longevity and durability of the nail services provided. Customers expect their nails to last for a reasonable amount of time, and if they experience problems shortly after, it can lead to dissatisfaction and a loss of trust in the salon.
Furthermore, comments about the lack of attention to detail and mistakes in fulfilling customer requests indicate that there might be room for improvement in terms of consistency and accuracy in service delivery. For example, one customer mentioned that their nails were poorly put on and had a sloppy paint job. Another customer noticed dried glue on the sides of their nails, indicating a lack of clean-up after the service. These incidents can negatively impact the overall experience and satisfaction of customers.
Additional weaknesses mentioned include the presence of dogs in the salon, which some customers found distracting and unprofessional. It is important for businesses to maintain a clean and professional environment to ensure customer satisfaction and comfort. Moreover, the incident mentioned about locking out a customer and then claiming she caused the damage to her nails raises concerns about how the salon handles customer complaints and resolves issues. Clear communication and fair treatment of customers is essential for building trust and loyalty.
In conclusion, Sunny Nail Spa Place has strengths in terms of friendly staff, reasonable pricing, and skilled nail technicians. However, there are notable weaknesses in terms of professionalism, communication, attention to detail, and quality of work. Addressing these weaknesses will be crucial for improving customer satisfaction and loyalty.
Best TL Reviews
I went here yesterday to get my nails done and everyone is so nice. I'm terrible with names but the woman that did my nails did an amazing job and I am still in love with the ginger color nail polish. I was so pleased I even booked an appointment for a pedicure for next week. Love all who work here, all of you are wonderful people!
Recently moved here & had my nails off last time (another shop) where a very mediocre mani was done. Just needed gel polish taken off, thought I'd try sunny as they are close to home. Sat 20 minutes without any communication. They even started another customer who came in after me without a word. The only thing he said was "one minute " when I got up to leave. Walked out. Very unprofessional. No idea if their actual work is good or not.
As you can see from his response, my classifying them as unprofessional was 100% correct. Don't worry sir, I wouldn't go back if you paid me. I understand you're ratings. I got them taken care of at another shop, no problem, who will be getting my business in the future.
This place was terrible. First red flag they had 5 dogs running around barking and playing the whole time . I was already there so was like whatever . I went 2 days ago , 2 of my nails are already broken . I got a full set for $50. Wasted . They refused to do them long and didn’t do the style I asked for multiple times . Didn’t do any clean up after so I just have dried glue all over the sides on my nails . Was going to get my brows done but seen they had there hot products in a crot pot . Messing up the nails are one thing but the brows no sir . Won’t be coming back .
I always get my ANC done here. They always go above and beyond. My nails always are what I want and I never wait long. They all are very friendly and and helpful when I am not sure what I want to do. I really appreciate all they do!
I paid to get my girlfriends nails done yesterday, once she walked out of the nail salon they locked the doors immediately and then she realized as soon as she got in her car the nails looked absolutely horrible. I went in this morning and demanded they fix them and asked for a partial refund as well. They claimed she messed them up afterwards which was a lie I showed them a time stamp that the photo was taken 2 minutes after she left and they locked her out. RIDICULOUS!
UPDATE: they gave my girlfriend half off her next purchase and fixed the nails so I will raise the review a few stars, still very annoying they screwed them up because they were rushing her out in the first place but atleast they made it right.
Terrible place, asked for something simple and they could barely do that. After 4 or 5 days i’m already popping my nails off because they’re so poorly put on. Did not prep my nail, did a sloppy paint job, acrylic was super thick and bumpy. I even tried to file them down myself. Needless to say won’t be going back. The shape is supposed to be square. My friend got hers done as well and she was very unhappy with the experience. They didn’t even finish putting lotion on her hands because the boss told them to stop for some reason.
ANC nails chipped and fell off after two days. Dog hair was stuck in the nail. Wasted $30+ on nails that didn’t last more than three days
Had my nails done by Jin he takes his time nails came out real nice. Prices are reasonable as well
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Sunny Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:30 AM - 06:00 PM |
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