4 Star Nails

+1 301-203-0469

12762 Old Fort Rd, Fort Washington, MD 20744 United States of America

Open Today: -

Quick Facts About 4 Star Nails

Strengths of 4 Star Nails: 1. Skillful Nail Technicians: One customer mentioned that the technician did a great job on their nails. This indicates that the nail technicians at 4 Star Nails possess the necessary skills and expertise to provide high-quality nail services. 2. Customer Satisfaction: The same customer expressed satisfaction with their experience at 4 Star Nails and stated that they would make it their new nail shop. This suggests that the salon has successfully met the customer's expectations and provided a positive experience. 3. Reasonable Pricing: Another customer mentioned that the pricing at 4 Star Nails is good, which indicates that the salon offers competitive and affordable prices for their services. This could be a major advantage for attracting customers. 4. Attention to Detail: Multiple customers mentioned that the technicians at 4 Star Nails pay attention to detail, ensuring that their nails are exactly how they wanted them. This highlights the professionalism and dedication of the staff in catering to the specific preferences of their customers. 5. Variety of Services: Customers mentioned getting gel manicures, regular pedicures, and dipped nails, indicating that 4 Star Nails offers a wide range of services. This variety allows customers to choose the specific treatment they desire, increasing customer satisfaction. 6. Friendly Staff: Several customers mentioned the friendliness of the staff at 4 Star Nails. A friendly and welcoming atmosphere can significantly enhance the overall customer experience and contribute to customer loyalty.

Weaknesses of 4 Star Nails: 1. Run-Down Location: One customer criticized the run-down appearance of the salon's location. The presence of unfinished cabinets and peeling tape on the pedicure chairs gives the salon an unappealing and neglectful appearance. 2. Lack of Maintenance: The same customer also mentioned that the jets in their pedicure tub were not working. Additionally, they noticed a printer paper sign on the wall about new massages, indicating a lack of professional signage. These factors suggest that the salon may not prioritize regular maintenance and upkeep. 3. Absence of a Website: Another customer mentioned that there is no website listing the salon's services, forcing customers to inquire about the menu upon arrival or be surprised by the pricing at the end. The lack of a website could be seen as inconvenient and inefficient for potential customers seeking information before visiting. 4. Inconsistent Quality: One customer expressed disappointment with the quality of their manicure, stating that the technician did not file their nails evenly and that the polish began chipping within 24 hours. Inconsistency in the quality of services provided could be a major drawback for customers. 5. Poor Product Durability: The same customer mentioned that the polish used in their manicure was not durable and easily chipped. Poor product durability diminishes the value and longevity of the service provided and can lead to customer dissatisfaction. 6. Lack of Private Waxing Room: The same customer noted the absence of a private waxing room. This could be seen as a privacy concern for customers who prefer more discreet waxing services.

In conclusion, while 4 Star Nails has strengths such as skillful technicians, customer satisfaction, reasonable pricing, attention to detail, a variety of services, and friendly staff, there are also weaknesses that need to be addressed. These weaknesses include the run-down location, lack of maintenance, absence of a website, inconsistent quality, poor product durability, and the lack of a private waxing room.

Best TL Reviews

My mother and I got our nails done today and the guy that did ours did a great job. I was trying different nail salons in the area and had a mess. Drove across town to another nail shop and the tech was always late. I’m pleased and this is my new nail shop. Thank you 4 star nails for a great experience.

I’m not sure how this business has so many good reviews. I was not impressed.

The location was run down. Polishes were stored in unfinished cabinets that looked like they were assembled from Home Depot wood scraps. The pedicure chairs were marked with peeling tape. The jets in my tub did not work. There was a printer paper sign on the wall about new massages. Not sure where those were done since there wasn’t even a private waxing room. There is no website listing the menu so you either have to ask for it when you arrive or have your total be a surprise at the end.

I had gone to another salon in La Plata and got a horrible gel manicure that I could not get off. The only good thing 4 Star Nails did was remove the old polish. Even then, filing the polish off my nails burned.

The finished product is something I could have done with my non dominant left hand. I got this mani/pedi YESTERDAY and my nails are already shot. Some of the nails are not filed at the top and catch on my clothes. One of my cuticles is cut from being pushed back dry. Even without the chips, the thumbs are super uneven and peeling. A nice waste of $55 dollars since, 24 hours later, I have to remove the polish. The pedicure was not bad but also not worth $25. I chose a light color and the tech didn’t use enough polish to cover the streaks.

I will not be returning to this money pit.

I’ve heard that the owner, Jennifer, (who may have been my tech) gets on here and accuses people of getting manicures elsewhere and then blaming them as if that’s logical. Yeah…I have the charge on my credit card.

Love this place! The price was reasonable, worth your money. It's so pretty and modern , clean and all the staff are friendly. They did an amazing jobs on my nails n specially my pedicure. My go-to nails salon now.

AMAZING!! The best nails I have gotten so FAR!

If I could give them more than a 5 star I would. The service was incredibly nice and the staff were so friendly and took care of you perfectly and professionally! I did a walk in with 3 other people and we left super satisfied! I recommend them to everyone! Ask for ivy (I think that is how you spell her name) she is a true artist!!

Probably the best experience I've ever had in a nail salon! Very nice, good people, attentive, careful, and made sure my nails were exactly how I wanted them. Especially appreciated that the guy doing my nails repeatedly asked to make sure he wasn't hurting me. Very professional, VERY pleased!!

I got dipped nails and for the first time ever, they weren't too thick. That detail alone made a loyal customer out of me! Love my nails!!! I'll definitely be back!

I keep coming here because I absolutely love the way my nails come out each and every time. I normally do a gel manicure and regular pedicure and they do such a great job. The pricing is also good. Definitely my go to spot!

I really enjoyed getting my shellac mani and regular pedi here! Everyone I encountered was very sweet, the salon clean and the technicians had such great attention to detail! There's really nothing I would have changed. It was a great experience and super happy with my nails! I will be back!