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J&J Nail

+1 559-664-0766
1643 N Schnoor St, Madera, CA 93637 United States of America
Open Today: 10:00 AM - 05:00 PM

Quick Facts About J&J Nail

J&J Nail Place is a nail salon that has received a variety of comments from customers. By analyzing these comments, we can identify the strengths and weaknesses of this establishment.
One of the most common strengths mentioned by customers is the quality of the nail work. Many customers express satisfaction with the final result of their nails, stating that the technicians did a great job and exceeded their expectations. This shows that J&J Nail Place has skilled nail technicians who are capable of delivering high-quality nail services. Additionally, customers appreciate that the technicians take their time and pay attention to detail, ensuring that the nails are shaped perfectly. This attention to detail contributes to customer satisfaction and helps to establish J&J Nail Place as a reputable salon.
Another strength of J&J Nail Place is the cleanliness of the salon. Multiple customers mention that the salon is clean and hygienic, which is an important factor for many people when choosing a nail salon. This indicates that J&J Nail Place prioritizes cleanliness and sanitation, creating a safe and comfortable environment for customers. The emphasis on sanitation also enhances the salon's reputation and helps to attract more customers.
Customer service is highlighted as another strength of J&J Nail Place. Customers mention that the staff is friendly, welcoming, and attentive. This positive customer service experience contributes to customers feeling comfortable and satisfied with their visit to the salon. Additionally, the fact that J&J Nail Place is described as a family-run business adds to the overall positive experience for customers, as it adds a personal touch to their interactions with the staff.
On the other hand, J&J Nail Place also has some weaknesses that are mentioned by customers. One recurring issue is inconsistency in service quality. While some customers have had positive experiences, others have had negative experiences. These negative experiences include instances of rude behavior from staff members, such as the lady with the apron who was drilling nails for an excessive amount of time and charging hidden fees. Inconsistency in service quality can impact the reputation of J&J Nail Place and deter potential customers from visiting the salon.
Another weakness mentioned by customers is the lack of attention to other services offered by the salon, such as eyebrow grooming. Customers express dissatisfaction with the quality of eyebrow services, including mistakes made by the staff and dismissive behavior when addressing customer concerns. These negative experiences with additional services can impact customers' overall perception of J&J Nail Place and may discourage them from returning.
Pricing is also a weakness mentioned by some customers. One customer mentions feeling overcharged for their service, while another customer mentions not receiving the services they expected for the price they paid. These instances of pricing issues can create a negative impression and make customers hesitant to return or recommend J&J Nail Place to others.
In conclusion, J&J Nail Place has several strengths, including skilled technicians, cleanliness, and positive customer service experiences. These strengths contribute to a satisfactory nail experience for many customers. However, there are also weaknesses, such as inconsistencies in service quality, issues with additional services, and problems with pricing. Addressing these weaknesses can help J&J Nail Place improve its overall reputation and provide a consistent and satisfactory experience for all customers.


Best TL Reviews

Just had my nails done by Daisy. I showed her a picture of what I wanted and she did a great job! Clean and friendly; I highly recommend.
I had been going to rose nails for several months after recently moving in to the area just to be disappointed each time. The owner fixed my nail shape, took her time and listened to exactly what I wanted. She said “don’t worry I will make them beautiful”. She did! She exceeded my expectations!!! I booked my full before leaving the salon.
The woman with the apron not sure if owner , was very rude an taking up too much time drilling my nails for almost an entire hour hidden fees ) kept saying the longer they’re they will cost me $5 an that includes coffin nails I even called in advanced to make sure it wasn’t over priced but they ended up charging me $95 she kept acting like I was moving it was very uncomfortable not only that but my nail polish on my pedi came off instantly when I got home will Never return.
Absolutely love this place! It's a family ran business and always so welcoming. My nails are always shaped perfectly and I never have issues from sanitation.
Horrible service! The lady doing my eyebrows messed them up left me patch on my eyebrow a and had the audacity to say I did it to my self and then changed her story to say that I came in with my eyebrow patching! The lady is horrible if I could I would give it 0 stars and I will be contacting my lawyer to take further actions
Tried this place again after 5 years. Still horrible. 40.00 deluxe what?? Didn’t trim cuticles, or clean out my nails. Water freezing. Didn’t matter feet didn’t get to soak. Waste of my time and money. Another disappointment.
Amazing customer service ,
I finally found a place that I’m comfortable with and actually listen and Cater to my liking ! What a great experience . Everyone is friendly and attentive I’m truly thankful for J&J nails providing such amazing results ,” y’all better hit up this place up “
Absolutely loved it. The staff gave pretty good service and this is one of the only times my manicure has come out even better than I thought with the designs. Usually hesitant about showing a nail tech something a little complicated, but she did a great job and was super precise. Think I’ve found a new go-to place. :)

Place Pictures

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J&J Nail Info

Amenities

Health & safety
  • Mask required
  • Staff wear masks
  • Staff required to disinfect surfaces between visits
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Amenities
  • Restroom
Planning
  • Appointments recommended
Payments
  • Debit cards
  • NFC mobile payments

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday 10:00 AM - 05:00 PM

How to go there

Location