Quick Facts About Viet Traditional Nails
Viet Traditional Nails place has several strengths based on the comments provided. One of its main strengths is the friendliness and kindness of the staff. Multiple comments mention the friendly and kind nature of the staff, creating a pleasant experience for customers. This is important for a nail salon as it helps to create a welcoming and comfortable atmosphere for customers.
Customer satisfaction is another strength mentioned in the comments. Customers express their satisfaction with the services they received, whether it is a full set of acrylic nails, a manicure and pedicure, or a deluxe pedicure. The positive reviews indicate that the staff at Viet Traditional Nails provide high-quality services that meet the expectations of customers. This is crucial for any business as it builds loyalty and attracts new customers through word-of-mouth recommendations.
Talent and expertise are also highlighted in the comments. Customers mention the talented staff and the amazing work they do, such as hand-painting hearts perfectly or creating perfect SNS ombré nails. These comments indicate that the staff at Viet Traditional Nails possess the necessary skills and expertise to deliver excellent results. This is a significant strength as it ensures customer satisfaction and builds a reputation of being a reliable nail salon.
Another strength mentioned in the comments is the customer-focused approach. Customers appreciate the patience, helpfulness, and communication skills of the staff. They mention feeling complimented and appreciated, which adds to their positive experience. This customer-focused approach creates a personalized experience and makes customers feel valued and well taken care of. This is important in building strong customer relationships and ensuring repeat business.
The atmosphere of Viet Traditional Nails is also noted as a strength. The comments mention the fabulously chill and relaxing atmosphere, which contributes to the overall positive experience. A relaxing atmosphere is essential for a nail salon as it helps customers unwind and enjoy their treatments. This can be a key factor in attracting customers who are looking for a sanctuary to relax.
Despite these strengths, there are also weaknesses mentioned in the comments. One customer had a negative experience with their SNS set, as it started lifting off the nail shortly after getting it done. They express frustration with the lack of refund and difficulty contacting the manager. This indicates a potential issue with customer service and handling complaints. It is important for a business to address such issues promptly and ensure customer satisfaction to maintain a positive reputation.
Another weakness mentioned is the specific expertise of one staff member. One customer mentions that only a particular woman can fix their nails, indicating that there may be inconsistency in the quality of work among the staff. This inconsistency can be a weakness as customers may prefer having a consistent experience regardless of the staff member performing the service.
In conclusion, Viet Traditional Nails has strengths in terms of friendliness, customer satisfaction, talent, expertise, customer-focused approach, and atmosphere. These strengths contribute to creating a positive experience for customers and building a loyal customer base. However, there are weaknesses related to customer service and consistency in the quality of work. Addressing these weaknesses is important for further improving the overall customer experience and maintaining a positive reputation.
Best TL Reviews
Our experience is pleasant every time at Viet Nail. Molly is an absolute joy and everyone is super friendly. Currently I’m wearing a full set of red almond shaped acrylic nails with gel polish. I love them! My husband gets a manicure and pedicure. He is pleased with his services as well. Thank you!
So happy I found this place! Staff is so friendly and kind, not to mention talented!! I love Valentine's Day so I went to get something festive , this is the first time I ever got my nails professionally done where I absolutely love them. Can't believe they hand painted the hearts so perfect and cute. Thank you!!!
I have been coming here for 3 months now. I'm changing my review to 1 star. I paid over $60 on weds 3/15 for a sns set on my natural nails. On Thursday, 3/16, the set started lifting off my nail. This risks my nails breaking. I came in simply to have someone else fix my set. They tell me only the woman who messed it up can fix it and that they can not give me a refund. I paid over $60!!! They gave me the main line to contact the manager and it goes to voice-mail everytime. Tim / Tom does great work with sns. The others, no.
They said they would fix it tomorrow (after gaslighting me). If they fix the issue, I will edit my review. Lets hope my nails dont break by then. Everyone have a great day!
Update. The sns popped completely off a nail and now my nail is breaking. Smh
My best friend and I have been coming here every month for 10 months. It’s a tradition! The staff are so lovely, and are always joking and having a good time with us. I normally do a deluxe pedicure which is so relaxing, and my friend will do dip SNS nails. Ty’s her go-to guy and the nails are always on point! Would highly recommend this place. Love!!
This was the best experience I’ve had at a nail salon. Everyone was very super friendly. I got a SNS Ombré with tips and they were perfect!
Tom was absolutely amazing! He was helpful, patient and funny. This is definitely a new favorite place
AMAZING! I’ve had their service before and now that I’ve came back it a 10/10. Great communication and although I came close to closeting they weee very patient with me which I appreciated a lot.! They complemented me alot! I love love love !!!
Every single time I visit Viet Nails the experience is above and beyond what I imagined. I am a regular customer and I receive very attentive, generous, expert services and the atmosphere here is just fabulously chill and relaxing. Molly is famously fabulous at waxing eyebrows: movie star quality. Every single expert here creates experiences that positively transform the client. I highly recommend Viet Nails.
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Viet Traditional Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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