Quick Facts About Kelly Hair Salon
Kelly Hair Salon has both strengths and weaknesses based on the comments provided. In terms of strengths, one customer mentions that they have been coming to the salon for at least 8 years and have had very few complaints. This suggests that the salon has a loyal customer base and has been able to consistently meet their needs. Additionally, the commenter mentions that the service is quick and easy, with haircuts priced at $10 and the floor being frequently swept. This indicates that the salon offers affordable and efficient services.
Another strength mentioned is the cleanliness and adherence to safety protocols. According to a comment, the salon meets all safety protocols by providing hand sanitizers, sanitizing seatings, wearing gloves and masks, and having plexi-curtains between booths. This shows that the salon prioritizes the health and safety of their customers, which is especially important in the post-COVID era.
Customer satisfaction is another strength highlighted in the comments. One customer expresses appreciation for the work done by Jadesy and mentions that the salon has been their childhood salon where their whole family goes. This suggests that the salon has a history of providing satisfactory services and building relationships with their customers.
On the other hand, there are several weaknesses mentioned in the comments related to the quality of the haircuts and the salon's cleanliness standards. One customer, who is Asian, mentions that their bangs were "absolutely butchered" and advises others to go somewhere else or not get bangs at this salon. This suggests a lack of skill or attention to detail when it comes to certain hairstyles.
The cleanliness of the salon is also criticized in multiple comments. One person mentions that the salon is dirty, while another takes issue with a dirty cloth being used on them. This reveals a potential hygiene issue and lack of attention to cleanliness, which may deter some customers.
Furthermore, there are mixed reviews regarding the level of satisfaction with the haircuts. While one comment praises the haircut and the pleasant service provided by Jadesy, another customer had a negative experience where the haircut turned out awful and uneven. This indicates a lack of consistency in the quality of the haircuts and suggests that different stylists may have varying skill levels.
Finally, there is a complaint about the communication between the customer and the stylist. One customer mentions that they asked for their hair not to be cut too short but the stylist ignored their request. This lack of attentiveness to customer preferences can lead to dissatisfaction and frustration.
In conclusion, Kelly Hair Salon has strengths such as affordability, efficiency, loyal customers, and adherence to safety protocols. However, there are weaknesses related to the quality of haircuts, cleanliness standards, and customer communication. These weaknesses should be addressed in order to improve customer satisfaction and attract new customers.
Best TL Reviews
I’m Asian, and I really want to support our businesses. Granted I am Vietnamese and I know this was a Chinese salon. But my bangs are absolutely butchered, just pay more. Go somewhere else. Or just don’t do bangs here. It’s also really dirty but again, great for someone on a budget. I didn’t ask for side swept bangs but she gave that to me. And know their textured and short.
I've been coming here for at least 8 years and have had very little complaints. I usually go to a lady named Moon and she cuts what I want off. Haircuts at $10 and it is quick. They sweep the floor frequently and the place isn't particularly clean but the service is quick and easy. I do not speak Chinese but they are very polite.
$10 for men haircut, 12 for women
Good price, A LOT of hair salons choices around this place but I decided to try this place. My haircutter was an old guy with hardly any hair.
The place was extremely busy, but I was offended that he wrapped a still a dirty cloth that was just used and still full of hair on me. The hygiene practice alone deserves 0 ratings.
But I still let him cut my hair, and it immediately looks awful and is clearly uneven at the bangs. I only notice late because he styled it with water during and after cutting.
Jadesy is a very pleasant lady and friendly. Cut $20, wash $5. Love my haircut and the hair and head massage was relaxing.
Great hair cut spot for less than 10 bucks! Post covid, they are opened everyday from 10-7!
All safety protocols are met!
Alcohol and sanitize of customer hands, sanitize seatings, gloves and masks. They also have plexi-curtains to keep everyone at their own booth.
I been coming here ever since I was young! My childhood salon all my family too. Jadesy is so lovely ❤️ I appreciate their work so much!
Their very honest and makes sure that your hair gets the best treatment ????
The lady who gave me a haircut today is so nice and patient.
I can only say don't hold high hopes for every barber. I had a great experience last time and came for the second time and it was a disaster. i told her not to cut it too short but she still did and insist that it looks just fine...yeah it's not you who looked stupid and gets charged at least $2 of tip so don't tell me it's fine :0
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Kelly Hair Salon Info
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Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 07:00 PM |
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