Elite Nail Spa

+1 828-274-1118

20 Gala Dr #102, Asheville, NC 28803 United States of America

Open Today: Closed

Quick Facts About Elite Nail Spa

Elite Nail Spa, based on the comments provided, has several strengths and weaknesses. Overall, customers seem to have mixed experiences with the salon.

Strengths:

1. Efficient Service: One customer mentioned that they were able to get a gel manicure without a wait. This indicates that the salon is efficient in handling appointments and providing quick service.

2. Detailed and Gentle Care: Multiple customers praised the salon for its attention to detail and gentle treatment. They appreciated that the nail technicians took their time to prepare the nails and apply polish carefully.

3. Skilled Nail Technicians: Several customers specifically mentioned the skills of certain nail technicians, such as Sokne and Jane, who provided exceptional service. This indicates that the salon employs experienced and talented staff members.

4. Reasonable Prices: One customer commented that the prices at Elite Nail Spa were reasonable. This suggests that the salon offers competitive pricing within the market.

Weaknesses:

1. Lack of Spa Treatment: One customer mentioned that they did not receive a spa treatment despite paying for a "spa manicure." This indicates that the salon may not consistently provide the full range of services promised in their menu.

2. Inconsistent Pricing: A customer felt that they were overcharged for a gel manicure, with the bill totaling $58 instead of the listed price of $30. This suggests that the salon may have inconsistent pricing and could potentially overcharge customers.

3. Customer Service: While some customers had positive experiences with the nail technicians, one customer mentioned feeling ripped off and stated that they would never go back to the salon again. This suggests that there may be issues with overall customer service and satisfaction.

4. Limited Spa Amenities: The comment from the customer who received a pedicure mentioned a foot massage as part of the service. However, there were no other mentions of additional spa amenities. This suggests that the salon may have limited spa amenities compared to other establishments.

In conclusion, based on the comments provided, Elite Nail Spa has strengths in terms of efficient service, skilled nail technicians, and reasonable prices. However, there are weaknesses in the areas of inconsistent pricing, lack of consistent spa treatments, potential customer service issues, and limited spa amenities. It is important for the salon to address these weaknesses in order to improve the overall customer experience and satisfaction.

Best TL Reviews

I walked in to see if I could get a gel manicure. I was able to get right in and I already knew I wanted this design. When you walk in there’s a price list on the wall & gel spa manicure is listed at about $30. I had no polish on my nails so that saved a lot of time. I didn’t get a spa treatment either for the “spa manicure.” I was only there for an hour and all the nail tech lady did was put polish on .. that’s it!! When I went to check out she charged me $50!!! $50 just to put gel polish on my nails. With tip it cost me $58. I’ll never go back here again! I feel completely ripped off! $50 for a polish only?!?!

i’ve went to many salons in asheville, and this one is the best one yet!!! they always do how i ask, always very gentle, very good cuticle care, and aren’t rough on the nails! they always take their time preparing the nail and even applying the polish! i love this place and i would definitely recommend coming here! great prices too!

It’s posting this on my husband’s

account. My 14yr old daughter, Bella

Fae and I got our nails done at this salon by “Sokne”.

She went above and beyond to make out dream nails a reality. I’m blown away at how hard she worked and how much attention to detail she gave to us both. She worked extra hard to make sure my daughter felt like her nails were beautiful for her birthday and to make sure I had my nails look exactly the way I wanted. Sokne is the best nail artist out there. She makes her work a real art! It’s like a breath of fresh air. Go see Sokne at Elite Nails…you will not regret it.

I just had the best most relaxing pedicure from Eric. They take their time and give you a nice foot massage here. I like shellac for my mani and they do a wonderful job. I never feel rushed. I actually started visiting them back when they first opened because I lived in Gerber village. After moving away for several years and coming back to Asheville I have found that their quality has remained the same. Great people and their prices are reasonable.

Great experience! I was in a big rush and had a chipping gel manicure. Hoping it could be repaired in the little time I had, instead, the nail tech took off the chipping gel and did a beautiful dip french manicure in 35 minutes. I'll definitely go back for my next manicure!

Jane was amazing! She took her time and really paid attention to detail. It was for my graduation and she went out of her way to make sure they were perfect. First time here and will be back!

Jane at Elite is incredible! She is so sweet, conversational and professional, and she’s always ready to try something new. These were her first ever snake nails and she did amazing! I highly recommend Elite, everyone is wonderful.

My nails look unbelievable, hand to toe!!! Both technicians did a perfect job, with attention to detail. I love this place and everyone is so kind! Thank you