Quick Facts About Nails & Spa
Nails & Spa Place is a nail salon that has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the salon, it is important to analyze the comments and identify recurring themes.
Starting with the strengths, several customers mentioned the cleanliness and relaxing atmosphere of Nails & Spa Place. It is always a priority for customers to feel comfortable and clean in a salon environment, and this seems to be an area where Nails & Spa Place excels. The fact that they offer free coffee, water, and soda is also a positive aspect, as it adds to the overall experience and makes customers feel valued.
Another strength mentioned by customers is the friendliness and professionalism of the staff. Many customers praised the kind, friendly, and professional employees who provide great service. This is crucial for building a loyal customer base and creating a positive reputation for the salon.
In terms of the quality of work, some customers had positive feedback about their nails and pedicures, mentioning that they were happy with how their nails turned out. They specifically mentioned certain employees like Lisa and Bob who did a wonderful job and provided great recommendations. This indicates that there are skilled technicians at Nails & Spa Place who can provide excellent services.
However, there are also some weaknesses that were pointed out in the comments. The first and most common complaint is the high prices of the services. Multiple customers mentioned that they felt overcharged for the services they received, especially considering the quality and longevity of the nail treatments. This indicates that there may be a disconnect between the price and the value provided, which could deter potential customers.
Another weakness mentioned by a customer is the rudeness of the owner. It is important for salon owners to set a positive and welcoming tone, as their behavior can greatly impact the overall customer experience. The comment suggests that the customer had a negative interaction with the owner, which may have affected their perception of the salon as a whole.
Additionally, there were a few negative comments regarding pressure to purchase additional services. One customer mentioned that their sister was guilted into getting a manicure despite only wanting a pedicure. This kind of behavior can make customers feel uncomfortable and may contribute to a negative experience.
Lastly, some customers mentioned physical discomfort or negative physical reactions after visiting the salon. One customer mentioned that their sister's toes bled during the pedicure, while another mentioned that their fingers burned. These experiences are concerning and indicate a lack of attention to proper technique or possibly even hygiene.
In conclusion, Nails & Spa Place has some notable strengths, including cleanliness, friendly staff, and skilled technicians. However, there are also several weaknesses that should be addressed, such as high prices, rudeness from the owner, pressure to purchase additional services, and negative physical experiences. By addressing these weaknesses, Nails & Spa Place can aim to improve customer satisfaction and attract more clients.
Best TL Reviews
1st time here in years. Can tell there's new management. Nails turned out Nice. There was a part on the side of my nail that was missing pigmentation. I was still charged $75. A bit over priced for what I received and exprienced from other places.The owner was a bit rude.
Love that we came here! Very clean and relaxing. We definitely will be back. My daughter loved the designs on her nails.
All are very kind and do a very good job! Can’t recommend a better place to get a pedicure. They also do a pretty job on my child’s toes and paints a pretty flower.
Lisa was very friendly and did a wonderful job on my nails and pedicure. She made great recommendations to make my nails look good before my wedding and really understands her trade. It was a pleasure to work with her.
The employees were very kind, but the cost of getting my nails done was outlandish ($70 + $5 for the design that included three lines). The picture included at the bottom of this review is how my nails look after just one week. I understand that times are tough, but if I am paying this much, I do expect quality work.
Since my sister is a nursing student, she is unable to paint her fingernails, so she decided to solely get her toenails done. The employees were practically guilting her into getting a manicure. I found this very unprofessional of them.
The overall experience of getting our nails done left us in physical discomfort. My sister's toes bled and my fingers burned.
I love coming here!! I get my fingers and toes done quite frequently and I’m always happy with how they turn out!! My daughter also comes with me and they do a great job on her nails too!! Great service and always so nice!!
I've been coming here for years. The pedicure with hot towel wrap feels wonderful. Bob and Kim always do a superb job. Every customer receives careful attention. The spa was just renovated and looks so nice. They even offer free coffee, water or soda.
Very professional and super friendly ❤️ I recommend coming here! They even took a picture of my nails!! Very nice shop! Also very clean!!
Place Pictures
Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
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Wi-Fi
Planning
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Appointments recommended
Payments
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Checks
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 05:30 PM |
| Sunday | Closed |
How to go there
Location
Places
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