Queens Beauty Supply

+1 405-677-1010

3200 SE 44th St, Oklahoma City, OK 73135 United States of America

Open Today: -

Quick Facts About Queens Beauty Supply

Strengths:

1. Wide selection of products: The store has everything that customers need, according to one comment. This indicates that Queens Beauty Supply has a diverse range of products, ensuring that customers can find what they are looking for.

2. Nice and friendly people: Another comment mentions that the staff is friendly and runs the place well. This reflects positively on the customer service provided by Queens Beauty Supply, creating a welcoming environment for shoppers.

3. Clean and organized store: Multiple comments mention that the store is very neat and organized. This demonstrates that Queens Beauty Supply prioritizes maintaining a clean and visually appealing store, which can enhance the overall shopping experience for customers.

4. Good deals and promotions: One customer comments that the store had promotions on hair extensions, which suggests that Queens Beauty Supply offers competitive prices and occasional deals. This can attract customers who are looking for affordable options.

5. Long-standing customer base: One comment mentions that the customer has been going to Queens Beauty Supply for years. This indicates that the store has developed a loyal customer base, which could be a result of consistent quality and good service.

Weaknesses:

1. Poor treatment of employees: Multiple comments express concern about the mistreatment of employees, particularly towards women of color. This raises ethical and social concerns, potentially tarnishing the store's reputation among customers who value fair treatment of employees.

2. High prices: One comment states that the prices at Queens Beauty Supply are higher than those of competitors. This suggests that customers might find similar products at lower prices elsewhere, potentially leading to loss of sales for the store.

3. Ineffective products: A customer claims that the products purchased at Queens Beauty Supply were not as effective as they should have been. This indicates that the store may have issues with the quality or authenticity of certain products, which can result in disappointed customers.

4. Overzealous sales approach: One comment mentions that the staff immediately asks customers if they need assistance. While helpful staff is typically appreciated, some customers might find this approach too pushy or intrusive, potentially making their shopping experience uncomfortable.

Overall, while Queens Beauty Supply has strengths in terms of its wide product selection, friendly staff, clean store, and occasional deals, it also faces weaknesses related to the mistreatment of employees, high prices, ineffective products, and potentially intrusive sales tactics. These weaknesses can negatively impact customer satisfaction and loyalty, warranting attention from the store's management in order to address and rectify these areas of concern.

Best TL Reviews

Please do not visit this store. They treat their employees horrible. I witnessed them talking so ugly to two women that work there in front of the customers and I immediately told them that I was not going to purchase anything. I had about $400.00 worth of merchandise and I left the store and another lady also left and said she was going to Anna’s beauty supply because they don’t treat their employees horrible. They also watch people like a hawk as if everyone is dishonest and steal. I really hope that no one of color will visit this store. Especially the way they treat their black employees. I don’t live in this area. I was visiting the area and I hope that the community get together and tell everyone not to buy anything from this store. Businesses like this need to go out of business , and customers can make this happen by not buying anything from them.

They got everything u need, nice friendly people that run the place thumbs up ????????????

Prices are higher than the competitors and the products I purchased weren't as effective as they should have been. I use the same products wherever I shop. Products were either old or watered down ????

They had some promotions going on on some hair extensions so I swung by and picked them up. Great place for deals

Very clean and organized... prices are fair... but should have so many immediately ask you if you need any assistance

Never been here just went to check it out while waiting on my boyfriend and it was very neat and organized and had a lot of great products in there. Will return soon.

Very helpful and friendly staff! Been going here for years!

Got a new wig here today great price will be back!!!!