Quick Facts About Evian Nail Salon
Evian Nail Salon appears to have both strengths and weaknesses based on the comments provided. In order to provide a comprehensive analysis, a minimum of 500 words will be required.
Starting with the strengths, one commenter mentioned that the staff at Evian Nail Salon are all very nice. This implies that the customer service provided by the staff is a positive aspect of the salon. Friendliness and good customer service can greatly enhance the overall experience for customers and make them feel welcome and valued. This positive impression can contribute to customer loyalty and recommendation.
Another strength highlighted by a customer is the reasonable prices for pedicures. Pricing is often a key factor for customers when choosing a nail salon, and competitive prices can attract customers, especially in comparison to other salons in the area. The customer also mentioned that the salon was quick and did a great job, which suggests that the quality of the service is good. Efficient service can be appreciated by customers, especially those who are looking for a fast and well-done pedicure.
Additionally, the comment mentions that the salon is big, very clean, and has a nice ambiance. A spacious and clean salon can be visually appealing to customers, making them feel comfortable and relaxed during their visit. The commenter also states that everything looks new and well kept, which suggests that the salon invests in maintaining a high standard of cleanliness and maintenance.
Moving on to the weaknesses described in the comments, one customer expresses dissatisfaction with the quality of service received. They mentioned that their fill-in came out terrible and had to be redone. The customer further adds that they were charged for the nail redo, which they found unfair. Having to pay for a service that did not meet expectations can create a negative experience and leave customers frustrated. This negative experience may deter customers from returning and negatively impact the salon's reputation.
Another weakness stated by a customer is the lack of cleanliness and hygiene practices at Evian Nail Salon. The customer claims that tools are not cleaned between customers, and mentioned that the nail technician painted on top of the cuticles. These hygiene concerns raise red flags and can greatly impact customer trust and confidence in the salon. Customers expect a clean and sanitary environment when visiting a salon, and any lapses in hygiene practices can have serious consequences for the salon's reputation and customer base.
In terms of pricing, one customer expressed dissatisfaction with the price charged for a mani-pedi for their 4-year-old daughter. The customer felt that $28 was too high for the lack of additional services provided, such as a massage, hot towels, and lotion. Price is subjective and dependent on individual expectations, but it is worth noting that customers may have different expectations when it comes to services for children. Customized experiences and child-friendly services may be more appealing to attract and retain customers with young children.
Another customer highlighted issues with their gel manicure, which they described as the worst they have ever had. They also mentioned that the salon appeared to be empty, suggesting a decline in customer traffic. Negative experiences and a decrease in footfall can be detrimental to the salon's reputation and financial performance. It is vital for the salon to address any quality issues and regain customer trust in order to reverse this negative trend.
Lastly, a customer complained about their pedicure experience, mentioning a lack of thoroughness in cutting and filing nails, as well as inadequate callus removal. This again highlights the importance of quality and attention to detail in ensuring customer satisfaction. Any shortcomings in service can lead to disappointment and negative reviews, impacting the salon's reputation and customer base.
In conclusion, Evian Nail Salon has strengths such as friendly staff, reasonable prices, and a clean and welcoming salon environment. However, it also has weaknesses including inconsistencies in service quality, hygiene concerns, dissatisfaction with pricing for children, and issues with appointments and wait times. Addressing these weaknesses and building upon the strengths can help Evian Nail Salon improve customer satisfaction and loyalty, leading to the growth and success of the business.
Best TL Reviews
Great place and the staff are all very nice. I came in for a pedicure and the prices were very reasonable. They were quick and did a great job. The salon itself is big, very clean and has a nice ambiance to it. Everything also looks very new and well kept. Highly recommend!
Please do not go here ! I went to go get a fill in and they came out terrible ! i am not the type to complain or even speak up for myself, my friend had to … i then had the guy redo my nails that did my friends nails and they charged me to get them fixed. They were getting very aggressive when i asked why am i getting charged twice for redoing my nails and had to pay twice. I do not recommend this place.
Not clean-does not clean tools between customers. Painted on top of cuticles. Would give zero stars if that was an option.
This establishment was a complete waste of time and money. I recently took my 4 year old daughter for a mani-pedi. To which they charged me $28! I have never been to a place that charged so much for a child. The young woman who did my daughters nails was rushing as well. I’ve taken my daughter to places who provided the whole situation experience to my daughter and for A LOT less. There was no massage, no hot towels, and no lotion. The young lady just filed my daughters toe nails and feet and painted them - FOR $28 . Truthfully , I could’ve saved myself the money and done it myself. Needless to say, I will never take my child there again, and neither should you.
Very professional and consistent. Amazing back massage during your nail appointment!!
I went because the other two best places in town were completely booked out of desperation. The gel manicure is the worst I have ever had. The nail salon is like a ghost town now too, seems nobody goes there anymore.
First & last time… horrendous pedicure I paid $68 for; bottom of me feet are shredded and peeling from the cheese grater callus remover; calluses on my heels still; didn’t cut all my nails and barely filed them.
I have to give myself another pedicure after paying a lot for one at this place
No wonder the place was mostly empty
Save your money
If I could give zero stars I would. If you plan on coming here make sure you have an appointment. This is the second time I have come in and been told they will be with me in just a moment then proceeded to ignore me for 45+ minutes when trying to get a regular pedicure. Very dissatisfied and will never try coming here again. A note for management, if you don’t have time for a client then let them know, and don’t waste their time.
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Evian Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
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| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | 10:00 AM - 06:00 PM |
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